App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
PetDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify your clinic. Strengthen your care.
Table of Contents
PetDesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
PetDesk overview
What is PetDesk?
PetDesk transforms how your practice engages with clients by automating the administrative busywork that's draining your team while delivering the engagement and communication options clients demand. Our veterinary-specific platform connects directly to your PIMS, simplifying everything you do today from appointment booking and reminders to communicating with clients and phone calls. Unlike general healthcare solutions or disconnected point products, PetDesk delivers a complete client engagement ecosystem designed specifically for veterinary workflows that flexibly grows with your practice.
The result? Your front desk spends less time on the phone. Your clients get the convenient digital experience they expect. Your team reclaims at least a day every week. And you get to focus on what actually matters—simplifying your clinic operations, supporting your team, and ensuring exceptional care to the pets that need your clinic.
Key benefits of using PetDesk
Save time and cut down on mistakes by replacing manual paper-based data entry with digital forms.
Spend less time on the phone while having better conversations with comprehensive, at-a-glance client and patient information in one simple, centralized view.
Save hours each day by automatically transcribing appointment conversations into AI-powered SOAP notes and client summaries.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Messaging
Assistance
Automation
Affordability
Addresses
PetDesk’s user interface
PetDesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about PetDesk?
Users think PetDesk streamlines client communication, appointment scheduling, and reminders, saving staff significant time and reducing phone traffic. They appreciate the convenience of accessing pet records, sending messages, and receiving automated reminders, which helps minimize missed appointments and improves efficiency for both clients and staff.
Reviewers indicate that customer support is responsive and friendly, and they value features like two-way texting and review generation. Some say integration with practice management software and message character limits can be frustrating, and a few feel the cost is high, but most find the platform easy to use and helpful overall.
Select to learn more
Who uses PetDesk?
Based on 179 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PetDesk's key features
Most critical features, based on insights from PetDesk users:
All PetDesk features
Features rating:
PetDesk alternatives
PetDesk
Starting from
249
Per month
DaySmart Vet
Starting from
116
Per month
Shepherd
Starting from
299
Per month
Onward Vet
Starting from
300
Per month
PetDesk pricing
Value for money rating:
Starting from
249
Per month
User opinions about PetDesk price and value
Value for money rating:
To see what individual users think of PetDesk's price and value, check out the review snippets below.
Justin P.
Lead Client Care Representative
Bethany H.
Practice Manager
PetDesk integrations (6)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as PetDesk integrations and how users feel about them.
Integration rating: 5.0 (2)
“For reminders, PetDesk clients can request appointments and Vetstoria they can actually schedule the appointment for day and time.”
Jasmine W.
Practice Manager
Other top integrations
PetDesk customer support
What do users say about PetDesk customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of PetDesk customer support.
A significant portion of users highlight PetDesk's customer service as friendly, knowledgeable, and always available.
Multiple users report prompt, effective responses from support, with issues resolved quickly and professionally.
A number of users appreciate regular check-ins and helpful communication from both customer service and local reps.
Support options
Training options
To see what individual users say about PetDesk's customer support, check out the review snippets below.
“In addition to all of the great features Pet Desk has to offer we are also very happy with the customer service we receive from the Pet Desk team whenever we have questions.”
Tracy N.
Co-owner/Hospital Administrator
“There are some kinks to work out but customer service has been fantastic and prompt at fixing our issues.”
Candice C.
Client Care Manager
“The customer service is quick and they address the concern in a very prompt fashion.”
Jim S.
Owner
PetDesk FAQs
PetDesk has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of PetDesk?
PetDesk has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Q. What languages does PetDesk support?
PetDesk supports the following languages:
English
Q. Does PetDesk support mobile devices?
PetDesk supports the following devices:
Android, iPad, iPhone
Q. Does PetDesk offer an API?
No, PetDesk does not have an API available.
Q. What other apps does PetDesk integrate with?
PetDesk integrates with the following applications:
ASI-ware, Covetrus Pulse, Hippo Manager
Q. What level of support does PetDesk offer?
PetDesk offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base
