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ProPet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Kennel, daycare & grooming management software
Table of Contents
Is this product right for your business?
Find out with a
ProPet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
ProPet overview
What is ProPet?
ProPet is a cloud-based solution for kennel, daycare, training and grooming management, designed for use in boarding kennels, catteries, pet resorts, grooming salons, dog daycares, in-home boarding businesses, and more. The system offers tools for online appointment booking, customer relationship management (CRM), email marketing, vaccination management, pricing customization, payment processing, and more.
Modules for boarding & daycare, grooming, and dog training allow users to manage all aspects of their business from a single platform. Pet vaccinations can be tracked, with clients able to upload their pet’s vaccination records for approval by kennel staff, and automated reminders and warnings for expiring and expired records. Kennel cards can be viewed digitally or printed, and customer documents and agreements can be securely stored and accessed online. Pet and customer information can be stored in linked profiles with photos, historical records, veterinary information, emergency contact details, internal notes, allergies, behavioral issues, incidents, and more.
ProPet enables businesses to offer online appointment booking to their clients; users to customize booking process requirements; and clients to book daycare, grooming, boarding, and other additional services at any time, from any device. Confirmation emails can be designed by users and sent automatically once a booking is made, and users can manage all bookings from the online dashboard. Pricing for services can be fully controlled with the built-in pricing engine supporting a range of pricing structures, and the ability to add in automatic triggers for extended stay fees, late fees, multi-pet discounts, bulk package discounts, and more. Custom pricing can also be created for specific customer or groups, such as military personnel or preferred customers.
Key benefits of using ProPet
Starting price
per month
Pros & Cons
Responsiveness
Usability
Reservations
Currency
ProPet’s user interface
ProPet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about ProPet?
Users report ProPet is easy to use, intuitive for staff and customers, and streamlines daily tasks like booking and customer management. They find the online booking system convenient, with flexible scheduling and self-service options that save significant administrative time. They appreciate the competitive pricing, though some feel costs are high due to currency conversion and limited payment options. They say customer support is generally responsive and helpful, but note delays in resolving issues and limited troubleshooting resources. Some mention occasional bugs and wish for more documentation, but feel most problems are quickly addressed and do not impact overall satisfaction.
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Who uses ProPet?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ProPet's key features
Most critical features, based on insights from ProPet users:
All ProPet features
Features rating:
ProPet alternatives
ProPet
Starting from
49.99
/user
Per month
Pet Manager
Starting from
45
Per month
Goose
Starting from
150
Per month
DaySmart Pet
Starting from
29
Per month
ProPet pricing
Value for money rating:
Starting from
49.99
/user
Per month
User opinions about ProPet price and value
Value for money rating:
To see what individual users think of ProPet's price and value, check out the review snippets below.
Barbi P.
Marketing & Operational Manager
Cheryl R.
Owner/Founder
ProPet integrations (5)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as ProPet integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
ProPet customer support
What do users say about ProPet customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of ProPet customer support.
Widely noted by reviewers, ProPet's customer support is highly responsive and quick to address questions or technical issues.
A number of users appreciate that support staff are helpful, knowledgeable, and willing to assist with onboarding and feature use.
Multiple users mention that the team goes above and beyond, even accommodating custom requests and reprogramming when needed.
Support options
Training options
To see what individual users say about ProPet's customer support, check out the review snippets below.
“The customer service and support in moving from our old paper-based system to this cloud based system have been of a "Dimond" standard.”
Mat P.
Owner
“ProPet customer service has been incredible! If we hit a snag somewhere along the way, they are right there to assist and have even accommodated certain things by reprogramming their software. ”
Colleen C.
Owner
“We feel as though we are learning to utilize more of the features each month and it makes us increasingly more efficient. Whenever we have questions - customer service is very responsive!!”
Judy T.
Operations
ProPet FAQs
ProPet has the following pricing plans:
Starting from: $49.99/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ProPet?
ProPet has the following typical customers:
Freelancers, Small Business
Q. What languages does ProPet support?
ProPet supports the following languages:
English
Q. Does ProPet support mobile devices?
ProPet supports the following devices:
Android, iPad, iPhone
Q. Does ProPet offer an API?
No, ProPet does not have an API available.
Q. What other apps does ProPet integrate with?
ProPet integrates with the following applications:
Stripe, QuickBooks Online, Mailchimp
Q. What level of support does ProPet offer?
ProPet offers the following support options:
Email/Help Desk, Chat, FAQs/Forum
