Tourwriter Pricing, Features, Reviews & Comparison of Alternatives

Tourwriter

Automate tailor-made travel itineraries

4.5/5 (26 reviews)

Tourwriter overview

Tourwriter trip management software is ideal for both Inbound and Outbound Tour Operators and Destination Market Companies selling customised itineraries and wanting to grow their businesses by automating time consuming processes.

Tourwriter simplifies the entire client process;
*Drag-and-drop itinerary creation
*Automated supplier confirmations
*Itinerary templates
*Cross-season pricing
*Day-rates (weekdays and weekends)
*Custom reports
*Online Itineraries
*Mobile App
*Groups Module - offers per-person pricing (including single supplements)
*Accounting Module

These are just a few features for you to look forward to when using our trip planning software.

Our Tourwriter Team, of over 30 worldwide, ensures someone is always available to help.
www.tourwriter.com

Pricing

Starting from
$275
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 6 other markets, Europe, Germany, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English

Tourwriter reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.5
  4.3
  4.6
Kathy Campbell

Great implementation support! Easy to work with, full of helpful ideas and ways to improve workflow

Used daily for 6-12 months
Reviewed 2017-07-26
Review Source: Capterra

Better workflow. Easier to train,cross train. All of my staff can see what has been sold or quoted so nor more confused sales agents trying to figure out what another agent quoted or booked. The tool is easy to learn, so when we hire new staff, it is faster to get them ready to sell. Putting together an itinerary is quick and easy for our sales agents. Sending the booking request to the vendors is now a process that only takes a minute. Before TourWriter it was a very long process and there was a great potential for human errors. They are always willing to talk about a problem that may come up and offer a variety of solutions. This allows us to decide which solution is best for our company. They have great people working for them who really take the time to listen and explain and never seem to tire of our many questions! Our booking process has become very streamlined and we are now able to hire and train new sales agents since TourWriter is easy to learn and use. We have just completed the set up for our accounting module and plan to roll out the Groups module in the fourth quarter.

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Monica Zienkewicz

After much research and years of use - THIS IS YOUR BEST OPTION!

Used daily for 2+ years
Reviewed 2017-04-18
Review Source: Capterra

I own a small travel agency called CostaRicaTravelMarket. Most of my decisions are mapped on a grid. I will research fully, select the market options and grade each value proposition. This is the same process I followed when we decided to upgrade our itinerary management software and we hit a home run! The software if fantastic, versatile and very easy to use. I have to say the production of itineraries, reports, quotes, and pricing documents are very professional looking and efficiently produced. I have used it with FIT's and groups and the functionality is great. Definitely designed by people inside the field who understand fully the quirks and nuances our industry has! I have to say for us, it has fulfilled some CRM functions as well. It allows me to keep track of the tasks for each client, and it gives me great reports on supplier actionable lead times and payments. The implementation was wonderful! Alison is the most professional, courteous and thorough implementer and Account Manager ever. I was told the implementation could take anything between 2-3 weeks to a couple of months depending on my pace of response, as a lot of the actual customization they carry out will depend on the client's specific methods, supplier profile, data entry speed, etc. I was up and running in about 6 weeks. Agent presented me with a schedule on how the implementation would progress, all in a logical and efficient sequence. My timing in fulfillment of tasks determined the speed of implementation - on their side they were timely every time. I read some ones review below before writing mine, and I have to say I find it incredible to believe because from my own implementation, I can honestly say I was impressed at the team work they displayed and the flawless cooperation they provided from across the globe to help me advance in a speedy and efficient manner. I wanted my itinerary in a very specific way, I also wanted two other documents to create quotes and area suggestions. They created all three without me having to compromise on any change. I was in awe at how sometimes I felt I was asking for something that seemed impossible, yet agent would take on the challenge and come up with the way to get it done! Every time! I never heard a "oh sorry, no - that cannot be done...." So my final recommendation is you cannot go wrong with Tourwriter! Hands down this is the best alternative in the market and I strongly recommend it. You will not regret it.The ease of use, the cooperation during implementation, their ability to recreate my wishes to a perfect itinerary that works with the industry quirks specific to my market. Finally, the system is never down!

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Claire Robinson

I have been frustrated with Tourwriter from the moment I transferred the initial payment.

Used daily for less than 6 months
Reviewed 2018-02-07
Review Source: Capterra

The software is great my issue is with the implementation periodThe software is great, exactly what is needed for my business however the whole setup leaves a lot to be desired. The whole setup process has been painfully slow and not designed with my business needs in mind. * From the moment I paid the setup costs I was expected to wait 2 weeks until tourwriter sourced an implementation manager. * Training is painfully slow, sticks to a script and in my experience at least 5 hours was a wasted, they did not judge my knowledge of similar systems and provided a rudimental explanation of task such as creating a folder in tourwriter - I have been using similar systems for 20 years I know I already know how to create a folder and they could see in my tourwriter that the folders were already organised. I have to think was it deliberate just to waste the hours of training? * I was told that I was not expected to use the system for daily business operations for 4 months even though I was paying full price for the licence, I find this ridiculous.

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Kim Brokling

Hard to set up, but extremely customizable. Saves time, prevents mistakes

Used daily for 1-2 years
Reviewed 2017-04-21
Review Source: Capterra

It's a little hard to get this set up, probably because it is very customizable. Once it is set up, it works really well. Team is friendly and supportive and will work with your deadlines. Very customizable with the help of their very capable programming team, helps save time and prevent mistakes in itineraries

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William Michaud

Tour writer is very easy to learn and use. It has allowed us to do more work with fewer people.

Used daily for 1-2 years
Reviewed 2017-11-10
Review Source: Capterra

The largest benefit has been the dramatic reduction in labor hours needed to produce a finalized itinerary.There are numerous things we like about the software, but some of the major items: -Ease of itinerary building -Data analysis -Report flexibility & generation

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Tourwriter pricing

Starting from
$275
Pricing options
Free trial
Subscription
View Pricing Plans

To cater to your travel software business needs, Tourwriter offers 3 Pricing Plans; Lite, Professional and Enterprise. Each has a base annual price, which includes 1 user licence. Additional concurrent user licences (i.e. simultaneous logins) can be purchased separately as required.

Tourwriter features

API

Accounting Integration (64 other apps)
Activity Dashboard (100 other apps)
Activity Tracking (63 other apps)
Automatic Notifications (85 other apps)
Automatic Reminders (72 other apps)
Billing & Invoicing (76 other apps)
Calendar Management (79 other apps)
Client Portal (60 other apps)
Customizable Reporting (75 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Electronic Payments (65 other apps)
Inventory Management (81 other apps)
Inventory Tracking (66 other apps)
Invoice Management (98 other apps)
Real Time Data (61 other apps)
Reporting & Statistics (119 other apps)
Search Functionality (70 other apps)
Third Party Integration (87 other apps)

Additional information for Tourwriter

Key features of Tourwriter

  • Quick drag-and-drop itinerary creation
  • Professional documentation with double-click publishing
  • Automated supplier confirmations
  • Itinerary templates
  • Comprehensive management reports
  • Custom reports
  • Cross-season pricing
  • Day-rates (weekdays and weekends)
  • Currency conversion supported
  • Online itineraries
  • Mobile App
  • Accounting Module
  • Groups Module
View All Features

Benefits

Increase staff efficiency by automating time consuming trip creation processes.
Tourwriter offers you;
Drag-and-drop itinerary creation
Automated supplier confirmations
Itinerary templates
Cross-season pricing
Day-rates (weekdays and weekends)
Custom reports
Online itineraries

As a Tourwriter customer you will also enjoy insightful business management reports, support 24/7, daily database backups, access to training webinars and our comprehensive Tourwriter Knowledge Base.