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TPSynergy
Full-service EDI supply chain solution
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TPSynergy Reviews
12 reviews
Recommended
Ashish K.
Retail, 51-200 employees
Used weekly for less than 6 months
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Tpsynergy is a good fit for a company fulfilling the amazon vendor central orders of more than 100 lines in a PO, however if they can make more upgrades to their software it would be even more better
Ease of use easy to create labels user friendly
issue with submitting invoices issue with submitting taxes
Dear Customer, Thank you for the feedback. We appreciate your business and will continue to improve our product and services Customer Support Team
Verified reviewer
Program Development, 51-200 employees
Used weekly for 6-12 months
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The ease of completing purchase orders over 100 lines
The many issues and delayed timing in EDI
Rodolfo G.
Wholesale, 11-50 employees
Used daily for 6-12 months
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It has been a great experience working with reps. Whenever there is an issue or add-on, they are always quick with their replies and provide prompt solutions.
The software is customizable to our individual needs.
The look of the software could be a bit more updated.
Hi Rodolfo, Thanks for the positive response. We will continue to improve our product and services. TPS Team
Elizabeth I.
Building Materials, 1-10 employees
Used daily for 2+ years
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Once you know how the system works it is easy to work with.
All the glitches it runs into. Too many tabs to click through and rememebering to update or not for certain features like rejecting an order.
Dear Customer, Thanks for being with us for over the last four years. You had been using the system regularly for the last 4 years and completed hundreds of shipments by now. We agree that any system will have a learning curve initially and once you follow the process it will not be difficult. We take extra care on our new customers to ensure that they learn to use the system by hand holding them. We will take care of your inputs and continue to server your company Thanks Customer support Team
Omar S.
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We have been using TPSynergy for over a year now to connect to our customers and get their POs through EDI. TPSynergy does a great job providing a one stop solution for order management, shipping (connects to all shipping companies), printing labels, managing inventory, getting sell through information from customers, invoicing, etc.. This is the only product we have seen that incorporates all this functionality in one place. TP Synergy team is also very proactive with customer support, and always willing to make enhancements to the product based on our needs. Excellent time saver for us. Would definitely recommend working with this software and company.
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Brooke M.
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We are using TPSynergy for more than last 6 months to connect to our EDI Customers. EDI orders comes through TPSynergy and we do shipping and invoicing. Customer support from TPSynergy team is good. They respond to our emails in time. TPSynergy removes data entry work and improves our operational efficiency. Recommended Software for EDI Integrations
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Thanks Brooke. We appreciate your support - TPSynergy team
Sean B.
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We've been working with Amazon for over year on the Vendor Central side. Our order volume has grown and the weekly PO count grew in the dozens with more than 50 total line items. It became a lot to manage and took a lot of time to complete. We searched for EDI solutions but many were custom built from scratch and would've cost us tens of thousands. Our systems are all online but nothing available...
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Thanks Sean for the great review. Out Team will continue to meet your expectations - TPSynergy team.
V R N.
Consumer Goods,
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TPSynergy provides a common system for our suppliers. We are able to provide the vendors timely communication about purchase orders, schedules and goods receipts. They developed the integration between our ERP System and the Vendor portal.
Nothing specific, as I have not seen any issues as of yet.
H S M.
Consumer Goods,
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The product has functionalities similar to popular ERP systems like SAP. So it it's easy to integrate with SAP systems. The product supports Excel file integrations. We are able to export data from our system in Excel format and send it via FTP. Suppliers get email alerts of new orders and are able to provide response to the purchase orders. Also, we communicate goods received information through a GRN data feed. This feature is very useful for suppliers as they immediately know if there are any short receipts. They need not wait until the invoice payment date to find that the invoice will not be paid as there were quality issues in receiving.
I can say that adding more features like reverse auction or e-bidding will help to make the product full featured.
Virupaksha H.
Industrial Automation,
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TPSynergy solution was implemented by ERP Integrations, their India office. The team took extra efforts to study our requirements, map their solution to our process, and deploy the solution. They trained our vendors well so that vendors were able to understand the system and follow the process.
Actually, there is not much to complain about this product or vendor. Good product and good service overall.
Ajit N.
Industrial Automation,
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This product is easy to use for our suppliers. Customer support from the TPSynergy team is very good.
It does not have accounting features. Otherwise, we would have used one system as both ERP and Supply Chain Management. Now we need to use one software as ERP and TPSynergy as SCM software. TPSynergy's team should try to make the software accounting ready.
Gregory N.
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TPSynergy configured our EDI connection to Amazon vendor central. They were technically knowledgeable and knew the EDI connections well. Their technical support was forthcoming and helping customers. We recommend TPSynergy.
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