Stitch Labs Pricing, Features, Reviews & Comparison of Alternatives

Stitch Labs Reviews

Stitch Labs

Simple Inventory Management

4.64/5 (105 reviews)   Write a review
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Who is Stitch Labs For?

  • Experience level: All experience levels
  • Industry: Retail and wholesale
  • Business size: All business sizes
  • Departments/roles: All departments
  • Budget/point: Prices start at $99 per month
  • Example customers: Chubbies, Nomad, Flash Tattoos, Farm Fresh Co.
Read the full GetApp Analysis

Stitch Labs GetRank

Reviews
Integrations
Mobile
Media
Security

#1 in Inventory Management

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60
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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Stitch Labs Screenshots (13)

Stitch Labs Pricing

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Exclusive for GetApp: Extend your free trial of our unlimited plan to 21 days. Discounts available for yearly plans.

View Pricing Plans

Key Features of Stitch Labs

  • Auto sync online and offline sales channels
  • Powerful reports & analytics for smart business decisions
  • Create and manage product bundles to increase volume
  • Integrate with eBay, Amazon, Shopify, BigCommerce, Etsy
  • Integrate with PayPal, Square, and ShipStation
  • Manage accounting with QuickBooks and Xero integration
  • Analyze sales down to product option with custom reports
  • Dashboard to see quickly see order status
  • Multi-user, multi-location capable
  • Export data to CSV, PDF, or Google Drive

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Stitch Labs Overview

Since 2011, Stitch Labs has been creating software that simplifies commerce, decisions, and life for retailers and wholesalers. The intuitive Stitch Labs platform streamlines inventory, orders and data across multiple channels. It also delivers the most robust integrations with top commerce applications such as Square, Amazon, eBay, Shopify, Magento, BigCommerce, Etsy, ShipStation, Quickbooks, Xero, and others.

How does Stitch work?

What used to take tons of time and the hassle to log back into Shopify every time you sold something is now fully automated, happens while you are sleeping, and in just a couple of seconds.

1) Imagine you just made a sale on your Shopify store.
2) In minutes, Stitch updates the inventory levels in Shopify and any other sales channels you have specified. Reduce the risk of overselling your products.
3) Seconds later, that sale (including all buyer information, listings, addresses, payments, and more) are automatically built in Stitch.
4) Compare and analyze sales data from this sale and sales across all of your sales channels to make smart business decisions with easy-to-read reports.

Using ShipStation or Xero, too? After the sale, the sales information from Stitch flows into ShipStation and Xero to make fulfilling your orders easy and your accountant happy.
  www.stitchlabs.com

Specifications

Intended Users
Mid Size Business, Small Business
Devices Supported
Mac, Windows, Web-based
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Benefits

> Increase sales with product bundles, new channels and powerful reports for smarter decisions

> Automate your business operations with popular add-ons to manage shipping, accounting & more.

> Quickly integrate and sync your offline & online sales channels, including Square, Shopify, BigCommerce, Etsy, eBay & Amazon.

Stitch Labs Reviews & Ratings

User ratings

(79)
(20)
(2)
(2)
(2)

Rating summary

Overall rating
Ease of use
Value for money
Customer support

Glad we choose Stitch

Verified Reviewer  15th of January 14:00

A verified reviewer
Desperately needing an inventory system we searched a long time to make sure the one we picked would meet all of our needs. Stitch met those needs and then some. While it is not as intuitive as we would have liked, the tracking and reporting are exactly what we needed. We continually stumble across new features that Stitch offers - and are pleasantly surprised that the feature is available and useful! Customer support for the most part is helpful. We wish that the online chat feature would be available more often, as sometimes it is hard to communicate issues thru email. The customer support personnel do stick with you to make sure the issue is resolved and that you are satisfied, even if it is not as quickly as you would hope. Overall it is a good product and we are happy that this is the one we choose.

Pros: Reporting features Accurate inventory Returns & exchanges made easy

Cons: Online messaging not always available Customer support response time can be a bit lengthy Not as intuitive as it could be - or just needs better explanation on how to do certain actions.

Rating breakdown
Ease of use
Value for money
Customer support

Must have for multichannel fulfillment ecommerce

Verified Reviewer  14th of December, 2015 14:58

Reed Thompson, Executive Team Lead - Replenishment/Logistics at Target
I run a multichannel fulfillment ecommerce operation. This is the best inventory management software to keep track of inventory levels on different marketplaces. If you are using Amazon FBA, there are many features that make SitchLabs the one stop shop for fulfilling orders.

Pros: The user interface is very easy to use. The integration takes minutes and then you are up and running. Customer support is top notch and are able to solve any small nuance problems that pop up.

Cons: There are few cons to this product. It has solved all of the inventory management problems I had prior to using StitchLabs.

Rating breakdown
Ease of use
Value for money
Customer support

Stitch Saves the Day

Verified Reviewer  29th of November, 2015 23:17

Lisa Anderson Shaffer, Designer + Owner at Zelma Rose
I am a jewelry designer and fine artist and have used Stitch since 2010 to handle the inventory needs of my multiple sales channels for the jewelry side of my business, Zelma Rose. I first started using Stitch for the easy invoicing and line sheets but as they have added amazing feature after amazing feature over the years I now use it to organize my inventory, invoicing, line sheets, and wholesale account management.

Pros: Easy to use, reliable, great customer service, and always up to date with the latest features and improvements. The best tutorials to learn how to use new features quickly and the nicest customer service team around.

Cons: None. Stitch Labs as a product and team has continually met my high expectations.

Rating breakdown
Ease of use
Value for money
Customer support

The perfect WOO Solution

Verified Reviewer  8th of October, 2015 19:39

Brick Randall, Owner, Rapid Media
We have over 300 skus in our online shop and tracking inventory / orders was becoming a headache. Luckily I came across Stitch Labs which has everything we needed and more. My time spent on managing orders/inventory went from 4 hours to 1 hour a day. The integration was done within hours and the support team was there very step of the way, always accessible by phone and chat. The software is intuitive and easy to use.

Pros: Fantastic support, online chat and phone support is superb. Easy interface and integration with woo and ship station Free trial so you can make sure it works for you

Cons: A few minor bugs but they are quick to fix

Rating breakdown
Ease of use
Value for money
Customer support

Stitch is a great solution to manage my inventory over all my selling channels

Verified Reviewer  20th of September, 2015 13:33

Debbie James, CEO / Investor at Plan B Fashions Inc, DBA Plan B Fashionista, DBA Online Ad Consult by Plan B
We operate several online stores and a storefront boutique. Stitch is the perfect solution to manage our product counts over several channels. Our top rated power seller status on eBay relies on good service, accuracy in inventory and managing all of this myself was very time consuming and not always perfect. The set up did take a week of work and effort on my part in gathering up all of our product skus, but once all the data was uniform across the channels stitch was able to link everything together and now we are up and running very smooth. When an item seems on Amazon stitch pulls or replaces it across all the stores. I love this app and am so happy to finally have a solution that works. No more worry overtime an item sells out that I have to pull it quick off eBay or Amazon because stitch is on it.

Pros: 1.Very simple with skus on all the products 2. Great solution for multi-channel selling 3. Saves so much time and worry 4. Once the set up was complete it works like a charm. Love it 5. No more worries when a last item sells on a channel to hurry and pull it because stitch does all the work 6. Reports on product sales provide info to make better decisions 7. Best solution for a multi-channel store

Cons: !. Does not link with my 3dcart website. Please add 3dcart 2. Customer service is hard to reach in the initial set up 3. Had some problems in the set up with Square creating duplicates and had to manually delete them. It was time consuming 4. No phone support unless you upgrade your plan 5. Wish I would have kept shopify because it is compatible, but needed pay with Amazon that 3dcart provided

Rating breakdown
Ease of use
Value for money
Customer support

Excellent Customer Care

Verified Reviewer  14th of September, 2015 02:13

Julie Schumacher, US Director at Sak Saum
I inherited the Stitch Labs inventory system with very little training so found myself relying heavily on the customer care people to guide me through some integration issues we were experiencing. Every member of the team was gracious and patient with this "newbie" to Stitch, walking me through problem-solving steps and further directing me to various helpful training links. It's great to have immediate access to stock levels for ordering purposes. A great inventory control system and customer care team!

Pros: - a system that integrates with multiple sales channels. - relatively easy to navigate, once you become familiar with the program. - tracking reports. - awesome customer care.

Cons: - customer care is handled via live chat. If you're someone who does better talking with a live person, this may be an issue.

Rating breakdown
Ease of use
Value for money
Customer support

Great app! A must for all businesses selling across multiple e-commerce channels!

Verified Reviewer  10th of September, 2015 09:06

Mayte Landeros, Executive Assistant Office Manager
This is a fantastic app for anyone selling across multiple e-commerce channels. Completely eliminates overselling and its forecast reports make it really easy to plan our next production cycle.

Pros: Extremely easy set-up Easy & friendly interface Great support Great reporting tools

Cons: Price - I feel this app is a little pricey for a small business.

Rating breakdown
Ease of use
Value for money
Customer support

Stitch Labs

Verified Reviewer  5th of September, 2015 08:56

Jeff Wood, Sr. Advisor, D&C Engineering and Operations at Chevron
Our company is a start-up that is quickly expanding. Longball is a Designer Golf Apparel that sells product in Retail, Green Grass location and E-Commerce therefore it is important to have an accurate inventory for all integrations. Stitch Labs has helped our company increase efficiencies through inventory management, integrating QuickBooks, Square, etc. Overall it has been worth our investment.

Pros: - Ability to use Stitch Labs to keep up to date inventory in various integrations - Excellent customer service - Ability to build custom reports - Continuing to improve

Cons: - Does not include bar code scanning for inventory management

Rating breakdown
Ease of use
Value for money
Customer support

Independent Boutique Designer

Verified Reviewer  28th of August, 2015 05:30

Ryan Mitchell, Visual Artist / Designer / Photographer
I started my business last year and I was on the hunt for software that would be able to keep up with my ever changing inventory during trade shows season with the ability to match my online stores. Its been the greatest backend to my business. Tracking all my orders fluidly and effortlessly and allows me more time to be working on new designs. One of the best features is the reports and being able to track all the little details to make sure that I am ontop of my game through and through.

Pros: There are to many Pro's to list, everything works seamlessly and effortlessly and the customer service is great.

Cons: My only con would be that I don't see my 'cash' square purchases on my Stitch Labs so I have to manually enter the trade show I am at the keep up with my selling/stock. I also don't have my Square set up perfectly to be able to match so it could be my own issue. I haven't had to much time to sit down and make my 'Square' app look as nice as my Stitch Labs app.

Rating breakdown
Ease of use
Value for money
Customer support

Stitchlabs and Process Redesign

Verified Reviewer  19th of August, 2015 12:38

Andrew Mackrous, Accounts Manager at Cardboard Safari
Our company had been using Stitchlabs for some time when inventory control became a must solve problem. Cardboard Safari had barely scratched the surface of the functionality and features that are offered by Stitchlabs. Starting from scratch, we established a parallel account and looked at each piece of data and how it moved and worked within the software. With the side by side comparison we were able to build all our listings and link them across our multiple sales platforms to take control of almost all of our data and keep it in a single place. Stitchlabs has improved every process of our company and will continue to be a part of our operations for a very long time.

Pros: Fantastic customer support, I have never left a conversation without a solution. The ease of use and accessibility of Stitchlabs is top notch, almost anybody can learn to use it to full potential in a short amount of time. The number of available integrations beats out almost all similar apps currently available. Being able to "tag" contacts and orders with bits of critical information is a great feature. The reporting is fantastic and has allowed for more informed decision making.

Cons: Overall Stitchlabs is fantastic, there are a few features that could be very helpful but are not core to the intended function of the application. CRM features that show things like when a contact last ordered would be a great addition.

Rating breakdown
Ease of use
Value for money
Customer support

Articles

12 Nov 2015
If you have a small business then Black Friday may feel like a day of getting relentlessly punched in the ribs. But the smart retailer leaves the feeling of getting battered and bruised to the customers who are scrambling to get their products. By lever
20 Oct 2015
Inventory management software is a must for any business that deals with physical goods, to effectively track, store, and manage stocks. An inventory management app can automate lots of otherwise time-consuming tasks related to ordering, costing, transp
06 Aug 2015
Compared to other industries, retail can be pretty fast paced as it tries to keep up with consumer demand and the ever-changing world of technology. If you’ve spotted a gap in the market and are just starting up, it’s easy to get in a mess with your acc
15 Dec 2014
Who is the most important part of selling online? The customer, of course. What does inventory management have to do with the customer? Everything! Online purchases are about “I want it now”. Customer satisfaction and proper inventory management are ine
05 Sep 2014
The devil, they say, is in the details. Nowhere is this found truer than at Men In Cities, a mens accessories retailer founded by rising fashion star, Yuvi Alpert. Alpert’s designs are showcased in up-scale stores like Bergdorf Goodman and Mr. Porter, w

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GetApp Analysis

An online inventory control solution designed for growing multi-channel retail businesses, Stitch Labs simplifies operational challenges and provides users with a more holistic understanding of how their businesses are performing. The software automatically syncs a retailer’s inventory, orders, and sales across all channels, resulting in streamlined operational efficiencies and more strategic business decisions.

Ideally suited for multi-channel retailers that utilize one or more online sales channels, Stitch Labs is also frequently used by brick-and-mortar retailers, as well as wholesale channels. Key features include inventory syncing, multi-warehousing, FBA stock control, order management, analytics, accounting integrations, publishing listings, purchasing, and forecasting.

What is Stitch Labs?

Stitch Labs offers a way for multi-channel retail businesses to simplify operations through the use of centralized inventories and powerful forecasting tools. Business owners who use Stitch Labs are able to create more time in their days by streamlining and automating manual inventory tasks. They can also get access to sales forecasts and actionable insights, which can then be used to make smarter business decisions.

Ultimately, Stitch Labs provides its users of a clearer view of where their businesses are at and where they are going. Inventory reporting features—such as product reports, sales forecasting reports, historic stock logs, and sales channel reports—become an integral component in diagnosing a retailer’s strengths and weaknesses. Stitch Labs is also able to simplify the order management process with shipment tracking, historical order imports, wholesale management, and even drop shipping capabilities.

Main Features

Inventory Syncing

Stitch Labs is able to keep stock availability updated across all online sales channels. Updates are made in real time as orders come in from customers on the web.

If you’re a retailer who sells on multiple channels, you’ll understand the value of inventory syncing right away. Let’s assume you have 30 pairs of red socks in stock at your warehouse. When an order comes in from Amazon, Stitch Labs will automatically update your inventory on the other channels you sell on. These channels could include Shopify or eBay, among many others.

Order Management

Businesses that sell on multiple channels—such as Amazon, Shopify, and eBay—often need support for managing sales and inventory changes. Stitch Labs serves as a central command center for all order management issues. This helps drive the process forward and improves efficiencies for retailers that need help managing product shipping and fulfillment.

To prevent customers from slipping away from your business because of poor order management, Stitch Labs, allows you to centralize your orders before they get sent to shipping with the use of shipping integrations, such as ShipStation or Shipping Easy. You can also manage your wholesale orders along with traditional retail orders, without the need to switch between multiple online systems.

Purchasing

Retailers that use Stitch Labs are able to quickly generate new purchase orders (POs) based on accurate sales forecasts and stock level alerts. The software's purchasing module streamlines the buying process, increases transparency about what stock is awaiting shipment, and ultimately improves supplier relations.

By creating a PO in your Stitch Labs account, all the pertinent information—including current product availability, typical purchase volume, and cost—will be available right away. To determine what stock is awaiting, view the Awaiting column in the Main Inventory view.

Forecasting Reports

Stitch Labs is able to provide its users with a proprietary forecasting algorithm. This algorithm can be used to predict upcoming sales volumes, which in turn improves purchasing and operations for any retail or wholesale business.

The longer you use Stitch Labs, the more accurate your forecasting reports will become. You can review your latest sales forecast reports to see estimates of when your inventory is expected to sell out. Using this information, you can connect with suppliers in a timely manner and avoid back-orders or sell-outs.

Integrations

Stitch Labs integrates with Quickbooks, Quickbooks Online and Xero. The web-based solution can automatically send sales, purchasing and inventory asset numbers into these systems.

Stitch Labs also integrates with sales channels such as Amazon, BigCommerce, eBay, Etsy, Magento, Store Envy, Square, Shopify, SparkPay, Vend, and WooCommerce; shipping solutions like ShipStation and Shipping Easy; payments providers like PayPal, Stripe, and Authorize.net; and analytics apps such as Google Analytics, Lokad, and Google Drive.

An API is available, and Stitch Labs is working closely with partners that are building additional integrations.

Pricing

Pricing for Stitch Labs is available on a tiered basis, with functionality tailored based on the size of the business.

Bottom Line

  • Centralized online inventory management solution
  • Ideal for growing multi-channel retailers
  • Provides a strong operational foundation
  • Simplifies the operational challenges of growing a multi-channel retail business
  • Focused on reliability, support and continual client education

FAQs for Stitch Labs

Below are some frequently asked questions for Stitch Labs.

Q. What are the main features of Stitch Labs?

Stitch Labs offers the following features:

  • Auto sync online and offline sales channels
  • Powerful reports & analytics for smart business decisions
  • Create and manage product bundles to increase volume
  • Integrate with eBay, Amazon, Shopify, BigCommerce, Etsy
  • Integrate with PayPal, Square, and ShipStation
  • Manage accounting with QuickBooks and Xero integration
  • Analyze sales down to product option with custom reports
  • Dashboard to see quickly see order status
  • Multi-user, multi-location capable
  • Export data to CSV, PDF, or Google Drive

Q. How much does Stitch Labs cost?

We have the following pricing information for Stitch Labs:

Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Stitch Labs?

Stitch Labs has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Stitch Labs support?

Stitch Labs supports the following languages:

English

Q. What type of pricing plans does Stitch Labs offer?

Stitch Labs has the following pricing plans:

Free Trial, Subscription

Q. Does Stitch Labs support mobile devices?

Stitch Labs supports the following devices:

We do not have any information about what devices Stitch Labs supports

Q. Does Stitch Labs offer an API?

Yes, Stitch Labs has an API available for use.

Q. What other apps does Stitch Labs integrate with?

Stitch Labs integrates with the following applications:

Xero, BigCommerce, Shopify, QuickBooks Online, Vend, ShipStation, Google Apps for Work, Google Drive, Magento , Stripe, Square, PayPal, QuickBooks, ShippingEasy, WooCommerce

Q. What level of support does Stitch Labs offer?

Stitch Labs offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials


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