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Unit Trac Logo

Mobile-friendly self storage management system

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Unit Trac - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Unit Trac overview

What is Unit Trac?

Unit Trac is a management solution for self storage owners and operators that provides productivity boosting features such as an interactive facility map, lease management, credit card processing, financial reporting, real-time financials, and more. The platform can be accessed on any device, allowing users to manage their business and communicate with their customers while on the go.

Unit Trac’s lease management features allow users to create leases, record payments, assign units to customers, and track outstanding payments. Organizations can customize deposits and rent charges, invoice customers, and optionally charge late fees. Credit card processing allows users to do one-time or recurring charges, as well as setup a charge schedule. The platform displays all upcoming charges, failed charges, and any transfers made to the bank account.

The solution provides users with a custom, interactive facility map that stays up to date with all the latest changes. Users can see the status of each unit, whether it’s available or rented, locked out, payment status, and more. Real-time financials allow users to view their revenue stream, get revenue projections, and track which tenants are due or behind on rent payment.

Unit Trac allows users to upload and attach documents to the cloud, such as ACH authorization, a scan of a signed contract, photos of damage or debris within the unit, or written communication from tenants. All contacts are stored in a single location, allowing users to call or email tenants directly via the platform, as well as include invoices, receipts, signed contracts, and more.

Key benefits of using Unit Trac

  • The platform helps owners and operators make improved strategic business decisions by analyzing long-term trends to get realistic revenue projections.

  • Unit Trac's interactive facility map includes color coding overlays that allow users to click on any unit to learn more.

  • The solution provides organizations with custom Unit Trac business websites that enable customers to begin a lease application online.

  • Cloud upload features allow users to access all information and uploaded documents whenever needed, without the inconvenience of physical document storage.

  • Unit Trac actively works to protect organizations from fraudulent charges, notifying users the minute a suspicious transaction occurs.
  • Starting price

    0.7 /
    per month
    view pricing plans

    Unit Trac’s user interface

    Ease of use rating:

    Unit Trac pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(15)
    5(52)

    What do users say about Unit Trac?

    We were shocked to realize the system's inability to allow for multiple term and payment options.

    Select to learn more


    Who uses Unit Trac?

    Based on 68 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Warehousing
    Consumer Services
    Real Estate
    Retail
    Others

    Use cases

    Self Storage
    Property Management
    Property Management Apps

    Unit Trac's key features

    Most critical features, based on insights from Unit Trac users:

    Accounting
    Client portal
    User management
    Customer management
    Tenant tracking
    Billing & invoicing

    All Unit Trac features

    Features rating:

    For self storage facilities
    Property database
    Contact management
    Workflow management
    Residential leases
    Reservations management
    Reporting/Analytics
    Reporting & statistics
    Rental management
    Rent tracking
    Rent collection
    Reminders
    Recurring/Subscription billing
    Real-Time reporting
    Real-Time notifications
    Real-Time data
    Property management
    Pricing management
    PCI compliance
    Payment reminders
    Owner portal
    Overdue payments
    Online payments
    Occupancy management
    Multi-Location
    Work order management
    Website management
    Visitor management
    Violation tracking
    Vendor management
    Transaction history
    Third-Party integrations
    Tenant portal
    Tenant management
    Template management
    Tax management
    Task management
    Status tracking
    Space management
    Site maps
    Service request management
    Self service portal
    Security gate access control
    Secure data storage
    Search/Filter
    Role-Based permissions
    Revenue management
    Residential properties
    Document storage
    Document management
    Data import/export
    Dashboard
    Customizable reports
    Customizable forms
    Customer database
    Contract/License management
    Contact database
    Compliance management
    Communication management
    Commercial properties
    Commercial leases
    Checklists
    Audit trail
    Audit management
    API
    Alerts/Notifications
    AI copilot
    Ad hoc reporting
    Activity tracking
    Activity dashboard
    Access controls/permissions
    Multi-Currency
    Mobile app
    Mobile access
    Marketing management
    Maintenance scheduling
    Maintenance management
    Lease tracking
    Lease origination
    Lease management
    Lead management
    Late fee calculation
    Invoice management
    Inventory management
    Historical reporting
    Guest tracking
    Generative ai
    For residential
    Financial reporting
    Financial management
    Facility scheduling
    Facility asset management
    Electronic signature
    Electronic payments

    Unit Trac alternatives

    Unit Trac logo
    visit website

    Starting from

    0.7

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Unit Trac pricing

    Value for money rating:

    Starting from

    0.7

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Unit Trac price and value

    Value for money rating:

    To see what individual users think of Unit Trac's price and value, check out the review snippets below.

    “The software is extremely easy to use and customer support has been excellent. I have always spoke with customer service when I call customer support and she has been awesome to deal with.”
    RK

    Ronald K.

    Owner operator

    “This software is also very easy to use. The site map was also very easy to set up and is very helpful to see who is renting a particular unit and gives a nice overview of what is available instantly.”
    MG

    Margot G.

    Owner

    Unit Trac integrations (2)

    Top integrations

    Unit Trac customer support

    What do users say about Unit Trac customer support?

    Customer support rating:

    We analyzed 20 verified user reviews to identify positive and negative aspects of Unit Trac customer support.

    The majority of users highlight prompt, friendly, and highly effective customer support, often resolving issues immediately.

    A small group of reviewers mention that without strong customer support, the software's learning curve would be challenging.

    Support options

    Phone support
    Email/help desk
    Chat
    24/7 (live rep)
    Faqs/forum
    Knowledge base

    Training options

    Live online
    Documentation
    Webinars
    Videos

    To see what individual users say about Unit Trac's customer support, check out the review snippets below.

    “Nothing bad to say about the customer service, James always responds promptly and offers a solution where possible. ”

    HG

    Hugh G.

    “Customer support representative walked me through it with patience and had me up and running in no time. ”

    DK

    Diana K.

    Unit Trac FAQs

    Q. Who are the typical users of Unit Trac?

    Unit Trac has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does Unit Trac support?

    Unit Trac supports the following languages:
    English


    Q. Does Unit Trac support mobile devices?

    Unit Trac supports the following devices:
    Android, iPad, iPhone


    Q. Does Unit Trac offer an API?

    Yes, Unit Trac has an API available for use.


    Q. What level of support does Unit Trac offer?

    Unit Trac offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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