SiteLink Web Edition Pricing, Features, Reviews & Comparison of Alternatives

SiteLink Web Edition

Online self-storage management software solution

4.72/5 (364 reviews)

SiteLink Web Edition overview

SiteLink leads the industry in cloud-based and Windows self-storage management software and built-in, in-house payment processing. Client base feedback, the industry’s largest, and continued innovation result in the fastest, fewest clicks and most modern interface. Profit tools, integrations, quality service and regular updates make SiteLink the favorite of single and multi-store operators, including most top 100 operators. Stores with fewer than 250 units enjoy special bundle pricing.

As the leader in website integration and payment processing, SiteLink offers online marketing, reservations, rentals and payment solutions. Built-in electronic signature and document management, TOTAL CRM, revenue management, TeleTracker phone integration and text messaging boost profits. More than fifty SiteLink Marketplace partners like web designers, call centers, kiosks, insurance, access systems and listing services deliver tighter integrations with SiteLink vs. other software. PCI Level 1 & SOC 1 Type II Certifications and industry-first OneSupport deliver software and payment processing support under one roof.
www.sitelink.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, Europe, Germany, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Danish, Dutch, French and 7 other languages, German, Japanese, Korean, Portuguese, Russian, Spanish, Swedish
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SiteLink Web Edition reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.8
Claudia Ramirez

Sitelink allows us to get the job done both efficiently and effectively.

Used daily for 2+ years
Reviewed 2018-05-05
Review Source: Capterra

Helps me manage my facility with ease.It is very user friendly and our new employees are able to catch on fairly quickly especially with Sitelinks training function which makes our training on the software a breeze. Leads are also very easy to track and this helps us convert more of them into actual rentals.

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Wendell Rhodes

Sitelink has been our trusted partner in success

Used daily for 2+ years
Reviewed 2017-08-22
Review Source: Software Advice

Without Sitelink we would have gotten sloppy with tenant records, gate codes, etc. Sitelink provides a common sense place for all of the information pieces. This has been especially helpful. The integrations and partnerships from the Sitelink Marketplace has made it much less time consuming to find and execute these additional services. Without these pre-vetted solutions i would have had trouble finding the right vendors. I have used only Sitelink partners and have only made one change in the 10 years which was to switch credit card processing to Sitelink Merchant Services.Easy to learn and covers all of the bases. Very tight package, with vetted integrations and few bugs. Almost never have issues. Reminds me of the Apple ecosystem in its simplicity and reliability. Also I understand that the way they have built the server/pc standalone client/ and web client is the most reliable/secure. I simply wouldn't trust to do business with a web only version, because most of our issues over the years have been internet short outages. My manager started using Sitelink in 2007 had only used a computer in a very limited basis. She was able to rent units and do basic functions on day one. My appreciation to the Sitelink Team!

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SHELLEY FELIX

SL Tech Support is THE BEST & AWESOME!!!

Used daily for 2+ years
Reviewed 2017-02-23
Review Source: Capterra

I called in to ask basically a couple of questions on the Rent Roll report. After about 30 minutes on the phone with Customer support representative, I HAVE LEARNED A PLETHORA OF KNOWLEDGE ON HOW SITELINK REPORTING, TENANT MANAGEMENT, AND SET UP OPTIONS WORK! I AM SO EXCITED!! I AM CALLING THE OWNERS RIGHT NOW AND TELLING THEM I WANT TO HAVE A SL SPECIALIST TO TEACH ME MORE! I'M NOT TYPICALLY THIS "GEEKY", BUT that Customer support representative HAS ME SO EXCITED ABOUT LEARNING MORE AND MORE! I WANT TO NOW TACKLE SITELINKS MERCHANT PROGRAM BECAUSE WE ARE NOT USING THEM RIGHT NOW (WE USE SBOA) AND I WANT TO KNOW MORE ABOUT SL'S PROGRAM! Additionally, EVERY SINGLE TIME I CALL IN TO SL'S , CHOOSE OPTION #2, I ALWAYS GET PROMPT ATTENTION, EVERY SINGLE TIME IT'S LITERALLY LESS THAN ONE MINUTE TO GET A LIVE PERSON ON THE PHONE. IN TODAY'S WORLD, WHERE BIG CORPORATIONS DO NOT UNDERSTAND HOW IMPORTANT GOOD CUSTOMER SERVICE IS TO THEIR USERS, SL NAILS IT - I AM ONE EXCITED GIRL RIGHT NOW BECAUSE OF SITELINK AND WHAT'S TO COME IN THE FUTURE! BIG THANKS TO ALL, BUT A VERY SPECIAL THANKS TO Customer support representative guy BECAUSE HE CLEARED UP SO MANY THINGS FOR ME TODAY AND TAUGHT ME A LOT OF STUFF THAT I CAN PASS ON. I AM LOVING IT! THANK YOU! :)USER FRIENDLY, INTUITIVE, TECH SUPPORT, THE FACT YOU HAVE A REPORTING SPECIALIST I CAN ACTUALLY CALL AND HE WILL ANSWER, AND SL'S DEDICATION TO PROVIDING EXCELLENT CUSTOMER SERVICE, AS WE DO AT OUR FACILITY, LOVING THIS "PARTNERSHIP" WITH THEM!

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Frances Perez

AWSOME, POSSUM

Used daily for 6-12 months
Reviewed 2016-08-30
Review Source: Capterra

My name is Frances, manager of 325 unit facility. I wasn't to happy changing from site link stand alone to web edition. I was always rushing cause seems like the 1st of the month was tomorrow, that meant that I had to spend 2.5 hrs running credit cards, whether it was my day off (Sunday) credit cards had to be processed. 2 part tickets were cut and file, (don't have to do that anymore, don't have all that bulk). The 2nd part detach for the end of day summary report. My day started at 7am rushing to be ready to open at 9am. NOW it takes me 5-7 mins to run my credit cards, I don't have to worry if someone will interrupts me, causing me to have a mistake, then taking time to track , correct , double entry, no entry, this is an experience that has been worth the money that the owner invested. Site Link has allowed me to do early walk thrus, remove old leases, and files. A smoother start of day, take a break, lunch away from office. I met our rep, an angel with knowledge of how to teach someone that is needing assistance, a people person, he is a good asset to Site Link. I recommend this software to you and a teacher like our rep. The credit card process I like the most cause I have the time I needed to do other stuff, with out a maintenance man on the 1st it was awful.

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Lorie Georgeson

An Awesome Experience!

Used daily for 2+ years
Reviewed 2016-06-17
Review Source: Capterra

We have been using Sitelink Web Edition and Corporate Control Centre for years. When they said they had become merchant service providers, we were immediately intrigued by the idea. We thought we'd give it a try with a handful of new acquisitions, I mean - why not? We had such a positive experience that we chose to move all our merchant services to Sitelink.The biggest advantage of using Sitelink and Sitelink Merchant Services is the seamless usage. What I mean about that is...when a transaction doesn't record properly in Sitelink, or on a tenants card, there is no ability for finger pointing between Management system and Merchant supplier, no back and forth - Sitelink just handles it. And I must say, we haven't even had any instances of that - our prior Management System and Merchant supplier, would send us back and forth so many times that we would just give up and manually record or refund to make it right. We've seen a lot of systems over the years, as we acquire and take on previous systems and convert them. We now convert to Sitelink - Day One! We also smile to ourselves when we learn a selling location is already ON Sitelink , we know our lives are going to be so much easier. The Sitelink team are top-notch, they not only know what THEY are doing, the are not satisfied until WE know what we are doing - quite a feat for a technology company! Unsurpassed!! As far as conversions go - Sitelink does it all - easy peasy!

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SiteLink Web Edition pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact SiteLink sales to request regional pricing quotes.

SiteLink Web Edition features

API
Automatic Notifications
Automatic Reminders
Credit Card Processing
Data Import/Export
Discount Management
Multi-Location
Real Time Data

Activity Dashboard (49 other apps)
Customer Database (41 other apps)
Customer History (46 other apps)
Customer Loyalty Program (58 other apps)
Gift Card System (48 other apps)
Inventory Management (44 other apps)
Inventory Tracking (65 other apps)
POS (89 other apps)
Reporting & Statistics (64 other apps)
Sales Reporting (52 other apps)
Search Functionality (47 other apps)
Third Party Integration (45 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for SiteLink Web Edition

Key features of SiteLink Web Edition

  • Interactive property map
  • Electronic signature
  • Lead management
  • CRM
  • Gate/access control
  • Deposit tracking
  • Graphical site display
  • Late fee calculation
  • Move-in / move-out wizard
  • Point & click interface
  • Zip code lookup
  • Quickbooks & Accounting Integrations
  • Automated tenant notifications
  • Accounting program integration
  • Tenant notifications
  • Built-in TeleTracker
  • Merchant service connectivity
  • Multi-location management
  • Single / multi-store management
  • eCommerce website Included
  • SiteLink eSign technology
View All Features

Benefits

Centralized cloud-based self-storage management for single or multi-store operators to manage tenants, rent rolls, leasing, leads, revenue management, reporting and 3rd party integrations.

Capture more leads and raise conversions with SiteLink’s TOTAL CRM for automating follow-ups, while utilizing TOTAL Accounting support for financials with leading application integrations.

Integrate a customer payment portal, real-time inventory and pricing, reservations and online rentals with SiteLink eSign electronic signature into existing websites or use SiteLink Web Edition's free eCommerce website solution for your business.

Leverage business intelligence with rich SiteLink reporting options, plus graphical data visualization via SiteLink myHub.

Automated tenant notification tools handle messaging, customized letters, HTML emails, SMS (TEXT) and mail outsourcing, with the ability to personalize any aspect of correspondence.

Integrate with property gates and access control systems.