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Amazon SES
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email service software for marketing teams
Table of Contents
Amazon SES - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Amazon SES overview
What is Amazon SES?
Amazon Simple Email Service is a cloud-based email service solution that uses flexible IP deployment to provide a safe and secure way to send and analyze email communication. The system comes with analytics tools that measure open and click rates per email, which can be viewed in real-time. Additionally, emails can be delivered via bulk methods or individually through trigger-based instances.
Who uses Amazon SES?
By industry, Amazon SES reviewers are most commonly professionals in information technology and services (21%). The most frequent use case for Amazon SES cited by reviewers is email management (51% of reviewers).
What do users say about Amazon SES pricing?
Most reviewers indicate that Amazon SES delivers excellent value for money, with flexible, affordable pricing and a generous free tier. Some reviewers feel the cost savings outweigh missing features, though a few users mention pricing may challenge small businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Deliverability
Affordability
Campaigns
Accessibility
Reputation
Amazon SES’s user interface
Amazon SES pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.1
Customer support
4.0
Reviews sentiment
What do users say about Amazon SES?
Users say Amazon SES is a reliable, cost-effective solution for sending bulk and transactional emails, with high deliverability and strong spam control. They appreciate its scalability, generous free tier, and integration with other AWS services, noting significant savings for email marketing and automation. They find the service dependable for both operational and marketing campaigns, and value the detailed metrics available for tracking email performance.
Reviewers report that setup and configuration can be complex, especially for non-technical users, and that the interface is not very intuitive. They mention that customer support is limited and some advanced analytics require third-party tools.
Select to learn more
Who uses Amazon SES?
Based on 123 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Amazon SES's key features
Most critical features, based on insights from Amazon SES users:
All Amazon SES features
Features rating:
Amazon SES alternatives
Amazon SES
Starting from
0.1
HubSpot Marketing Hub
Starting from
20
Per month
Mailjet
Starting from
17
Per month
Marketo Engage
Starting from
No pricing info
Amazon SES pricing
Starting from
0.1
User opinions about Amazon SES price and value
Value for money rating:
Of 41 reviews that provide robust commentary on Amazon SES's price and value, 90% mention it in a positive light.
Most reviewers indicate that Amazon SES offers excellent value for money, with flexible pricing plans based on the number of emails sent, allowing users to scale up or down as needed. They appreciate the low cost, especially for sending large volumes of emails, and find it more affordable compared to other email marketing services. Users like the pay-as-you-use model and the generous free tier, which helps preserve their budget. Some reviewers feel that while the service lacks some advanced features, the cost savings make up for it. However, a few users mention that the pricing can be a bit high for new or small businesses.
, and
To see what individual users think of Amazon SES's cost and value, check out the review excerpts below.
Ahmed S.
web developer
Samuel C.
Engineer
Alejandro M.
Digital Marketing Manager
Amazon SES integrations (40)
Amazon SES support options
Typical customers
Platforms supported
Support options
Training options
Amazon SES FAQs
Amazon SES has the following pricing plans:
Starting from: $0.10
Pricing model: Free
These products have better value for money
Q. Who are the typical users of Amazon SES?
Amazon SES has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Amazon SES support?
Amazon SES supports the following languages:
English
Q. Does Amazon SES offer an API?
No, Amazon SES does not have an API available.
Q. What level of support does Amazon SES offer?
Amazon SES offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk
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