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AscendTMS
5
321
4
35
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free Logistics, shipping, and freight management software
Table of Contents
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AscendTMS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
AscendTMS overview
Based on 365 verified user reviews
What is AscendTMS?
By industry, AscendTMS reviewers are most commonly professionals in transportation/trucking/railroad (70%). The most frequent use case for AscendTMS cited by reviewers is transportation management (65% of reviewers).
What do users say about AscendTMS pricing?
Most reviewers indicate that AscendTMS delivers strong value for money, citing affordability and feature-rich lower-cost plans. Most users appreciate the free trial and lack of hidden fees, though some users report rising costs for larger teams or add-ons.
AscendTMS’s user interface
AscendTMS pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about AscendTMS?
By industry, AscendTMS reviewers are most commonly professionals in transportation/trucking/railroad (70%). The most frequent use case for AscendTMS cited by reviewers is transportation management (65% of reviewers).
Select to learn more
Who uses AscendTMS?
Based on 365 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AscendTMS's key features
Most critical features, based on insights from AscendTMS users:
All AscendTMS features
Features rating:
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AscendTMS pricing
Pricing plans
Pricing details:
User opinions about AscendTMS price and value
Value for money rating:
Of 32 reviews that provide robust commentary on AscendTMS's price and value, mention it in a positive light.
Most reviewers indicate that AscendTMS offers strong value for money, highlighting its affordability compared to other TMS solutions and appreciating the extensive features included even in lower-cost plans. They say the availability of a free trial or free version is a significant benefit, especially for startups and small businesses. Users think the platform provides a comprehensive set of functionalities without hidden fees, and they appreciate that new features are added without price increases. Some users report that costs can add up for growing teams or with certain add-ons, and a few feel some credits are expensive.
, and
AscendTMS integrations (3)
Integrations rated by users
We looked at 365 user reviews to identify which products are mentioned as AscendTMS integrations and how users feel about them.
Integration rating: 4.8 (8)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”
Sarah D.
CEO
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
“Motive was integrated to help build out the transport scheduler in order to get visibility of our delivery trucks in relation to the orders that were assigned to their journeys.”
“Having the ability to keep our units connected updates the miles and faults any vehicle may have.”
Dave M.
Operations Manager
Integration rating: 5.0 (4)
“fast pay on invoices”
Ron J.
owner
Integration rating: 4.5 (3)
“It allows our customers to see where our equipment is without having to bother the driver all of the time.”
Nathan D.
Owner
AscendTMS customer support
What do users say about AscendTMS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AscendTMS customer support.
Widespread user sentiment highlights AscendTMS customer support as responsive, knowledgeable, and genuinely helpful.
A significant portion of users report rapid response times, often receiving assistance within minutes of reaching out.
Multiple users appreciate the patient, friendly, and thorough approach of support staff when resolving issues or providing guidance.
A number of users value the variety of training options and personal attention, making onboarding and troubleshooting much easier.
Support options
Training options
To see what individual users say about AscendTMS's customer support, check out the review snippets below.
“That the customer support team is speedy in response, and extremely patient in teaching users how to use the product.”
Michael A.
Owner
“She was very patient and made sure all of my issues were covered and even offered a time to learn more about TMS. If I was the owner of a fortune 500 company, I would contact her directly and offer her a position because of the experience I had.”
Michael G.
Sales
AscendTMS FAQs
Q. What is AscendTMS used for?
AscendTMS is a logistics and shipping management software that helps businesses of all sizes streamline operations related to dispatching, accounting, commissions, asset management, and more on a centralized platform. The automated workflow engine uses an If This Then That (IFTTT) algorithm to update load details and statuses and send notifications to staff members. AscendTMS’s load financial module lets supervisors add budgets and expenses to specific loads and monitor overall profit or loss across certain time periods. The route optimization functionality lets team leaders add or edit pickups and drop-offs, calculate traveled distances, and generate ETAs based on weather and traffic conditions. Managers can configure commissions for certain activities and calculate payroll based on multiple methodologies, including pay per mile, hourly, per case, per pallet, and more. It also provides a built-in messaging tool, which lets team members send and receive messages from within the platform, facilitating quick communication across the organization. AscendTMS comes with an API, which allows organizations to integrate the system with several third-party solutions. It offers electronic data interchange (EDI) capabilities, which let shippers, carriers, and brokers exchange documents, including tenders and invoices. Administrators can set up branch, department, location, or agency based access rights, restricting stakeholder access to specific information.
Q. Does AscendTMS support mobile devices?
AscendTMS supports the following devices:
Android, iPhone, iPad
Q. What level of support does AscendTMS offer?
AscendTMS offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
