Cisco Meraki Pricing, Features, Reviews & Comparison of Alternatives

Cisco Meraki

Mobile Device Management

4.48/5 (58 reviews)

Cisco Meraki overview

What is Cisco Meraki?

Cisco Meraki Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization — from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization’s devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.

Cisco Meraki operates the industry's largest-scale Cloud Networking service. The Cisco Meraki cloud service powers over tens of thousands of networks worldwide and connects millions of devices. Cisco Meraki also has the most experience in the cloud, having run its production service continuously for seven years. The Cisco Meraki Cloud Networking platform is trusted by thousands of IT professionals, from enterprises to hospitals, banks, and retailers.
www.cisco.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), French, German, Italian and 3 other languages, Japanese, Korean, Spanish
Cisco Meraki screenshot: Cisco Meraki SSID managementAbout Cisco MerakiCisco Meraki screenshot: Cisco Meraki device location trackingCisco Meraki screenshot: Cisco Meraki web application tracking

Cisco Meraki reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  4.4
  4.3
Oscar Avelar

Meraki easy to use

Used daily for 2+ years
Reviewed 2020-07-08
Review Source: Capterra

In general we have done well with Meraki products. It is easy for us to manage it and solve problems. We love that we can manage multiple remote sites from a single point of control.

Pros
What I like the most is that it is an easy tool to use. All components of the data network can be unified and managed. The Dashboard can be accessed from anywhere.

Cons
The type of licensing is not the best. It has something called ecotermination that can affect how new equipment is added or how licenses are added. And it is not very flexible to cancel equipment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Easy to use and comprehensive tools for managing mobile devices and other assets

Used daily for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

Pros
A single one-stop location for remote management of iOS and other mobile devices and other assets. In particular, monitoring and administrating iOS devices is challenging and this tool has saved countless hours in configuring and deploying and maintaining iPhones in our business.

Cons
The features for updating Apps from the App Store needs improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tim Hall

Easier Firewall Maintenace

Used daily for 2+ years
Reviewed 2020-10-15
Review Source: Capterra

Easy to use, was able to teach myself and a nice GUI.

Pros
Used to work with Fortinets/SonicWalls/ASA, but Meraki has made a much simpler cloud based solutions for firewalls.

Cons
Really haven't come into any major issues, I know at one point the device failed but was quickly RMA'd and replaced.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Isaac Ordonez

Lots of promise but not enough focus on the core

Used weekly for 2+ years
Reviewed 2019-12-05
Review Source: Capterra

This software has great promise as an MDM solution but it lags behind other solutions. If you’re looking for free and iOS/Android this is for you. If you want to manage computers you may want to consider looking elsewhere. Systems Manager doesn’t scale well and provide advanced features.

Pros
This is a beautiful MDM solution that supports all platforms which is great. There are some features not found elsewhere that make it easy to integrate security functionality with Meraki’s networking stack. Want WPA2 enterprise with TLS? Systems manager makes this seamless.

Cons
Feature set prioritizes integration with Meraki stack. Features introduced by Apple or Microsoft at the OS level can take months if not years to finally be implemented. This can cause quite a lag as your user base upgrades. No real features to manage the patch level of devices aside from manually pushing updates each time. Licensing cost fluctuates frequently (it’s free, it’s paid, it’s mostly free but sometimes paid).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Aaron VanHeel

Comprehensive Network Management Tool

Used daily for 1-2 years
Reviewed 2020-07-30
Review Source: Capterra

I work for a managed IT provider, and many of our clients utilize Meraki networking hardware. We do not use this software for MDM, but it is a quite robust management solution for managing networking equipment, whether you need to manage multiple clients or just one. I am not in charge of setting Meraki equipment up (only managing it after setup) but it appears to be easy to set up multiple sites within an organization, and there are a plethora of tools in a fairly easy to use interface to make managing your network easier.

Pros
For our clients who are using Meraki, I really enjoy being able to see the status of a client's site(s) at a glance to help determine if there are underlying problems on the network. Compared to other firewall options, Meraki makes is simple to carry out admin tasks like URL whitelisting, port forwarding, and creating other general FW rules. Meraki also makes it quite simple to set up VPNs (both site-to-site and client versions). It also has a good range of troubleshooting tools built right into the console (ping, traceroute, DNS lookup), eliminating the need to connect directly to the device to accomplish such tasks.

Cons
I feel like there have been moments where I wish there was more in-depth logging capabilities within the management console, but I am having trouble recalling specifics at this time. The console isn't otherwise really lacking in anything that I can think of.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Cisco Meraki pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Cisco Meraki sales for pricing information.

Cisco Meraki features

API
Activity Dashboard
Collaboration Tools

Automatic Notifications (114 other apps)
Call Monitoring (100 other apps)
Call Recording (151 other apps)
Call Routing (112 other apps)
Call Transfer (102 other apps)
Caller ID (93 other apps)
Chat (140 other apps)
Communication Management (113 other apps)
Conferencing (107 other apps)
Contact Management (99 other apps)
Customizable Branding (89 other apps)
Instant Messaging (116 other apps)
Real Time Reporting (88 other apps)
Reporting & Statistics (154 other apps)
Third Party Integration (181 other apps)
Video Conferencing (105 other apps)
Voice Mail (92 other apps)

Videos and tutorials

Additional information for Cisco Meraki

Key features of Cisco Meraki

  • Analyze network activity
  • Asset and Inventory Management
  • Automatic device classification
  • Automatic reporting
  • Automatically apply network policies
  • Centrally Manage Mobile Devices, Macs, and PCs
  • Enforce Restrictions & Deploy Network Settings
  • Enterprise Connectivity
  • Layer 7 client fingerprinting technology
  • On-device content management
  • Rapidly Provision Devices
  • Remote Troubleshooting & Live Tools
  • Remotely Deploy Software and Apps
  • Remotely wipe lost devices
  • Robust security policy enforcement
  • Scalable endpoint configuration
  • Secure support for BYOD initiatives
  • Unified multi-platform device management
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Benefits

Enforce policies across mobile devices administered by your organization. Protect devices and their data, control their usage with fine-grained passcode policies, and restrict access to the app store, gaming, and content.

Systems Manager also makes it easy to define and deploy network settings like wireless connectivity, security settings, and remote VPN access to all devices on your network at once.

Backpack lets you deliver and manage documents, images, apps, and other files on Android devices. Bundle documents and files into a backpack and deliver it over-the-air to one device or thousands of devices, right from the dashboard.

Improve the security of BYOD initiatives by enforcing data encryption, remotely wiping lost devices, and even restricting network access to managed devices.

Device-specific policies can be automatically applied by Cisco Meraki wireless APs to restrict, quarantine, or throttle user-owned devices.

See how many BYOD clients have connected, measure the bandwidth they’ve used, and even see their percentage of total traffic.

Network summary reports are delivered to your inbox at any time or on an automatic, monthly schedule.