Helpmonks Pricing, Features, Reviews & Comparison of Alternatives


Shared inbox solution

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Helpmonks overview

Helpmonks is a collaborative inbox solution designed for teams that need to keep their email communication organized. This solution offers users a range of features including email management, CRM capabilities, and automated emails. The email management feature organizes emails by prioritizing them by assigning them to team members, closing completed inquiries, and archiving important conversations. The Helpmonks CRM software helps transform the team’s email inbox into a sales tool without using any additional software or using another customer relationship management system. Users can also see a complete customer history in one place.

Helpmonks automated email marketing solution helps users reach more customers, sell more products, and build long-lasting relationships. Users can also assign an email to team members who can then send a reply easily.
Users can also use workflows and assign emails to designated team members, label them or automatically send a response back. This solution comes with plug-ins and integrations including LiveChat, Trello, Custom Fields, and other Custom Application Apps. It also works with email service providers like Office 365 and Google Apps.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

Helpmonks screenshot: Create a shared inbox for teams by selecting and adding usersHelpmonks IntroHelpmonks screenshot: Leave notes for team membersHelpmonks screenshot: Set reminders to never forget an emailHelpmonks screenshot: Assign, set a status or label any conversation

Helpmonks reviews

There are currently no reviews of Helpmonks.

Helpmonks pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Starting from $19 per mailbox/month

Helpmonks features


Activity Dashboard (64 other apps)
Automatic Notifications (51 other apps)
CRM Integration (60 other apps)
Call Monitoring (52 other apps)
Call Recording (81 other apps)
Call Reporting (50 other apps)
Call Routing (62 other apps)
Call Transfer (58 other apps)
Caller ID (58 other apps)
Chat (72 other apps)
Conferencing (69 other apps)
Instant Messaging (55 other apps)
Live / Video Conferencing (50 other apps)
Monitoring (51 other apps)
Receiving (53 other apps)
Reporting & Statistics (56 other apps)
SMS Integration (49 other apps)
Third Party Integration (77 other apps)
Voice Mail (50 other apps)

Additional information for Helpmonks

Key features of Helpmonks

  • Attachments & inline images
  • Bulk actions
  • CRM & automated marketing tools
  • Collision detection & mentions
  • Company records
  • Custom SMTP settings
  • Customer contacts
  • Customer history
  • Customer management
  • Customer relation management
  • Email commands
  • Embedded notes
  • Forward emails
  • Labels
  • Link conversations
  • Mailbox permissions
  • Merge conversations
  • Multiple shared inboxes
  • Project management
  • Real-time reports
  • Reminders
  • Response management
  • Saved replies
  • Search functionality
  • Service level agreements (SLA)
  • Shared inboxes
  • Ticket management
  • Tracked emails
  • Two-factor authentication
  • Unified view
  • Unlimited users, emails & storage
  • Whitelisting / blacklisting
  • Workflows, API, plugins
View All Features


• The built-in customer management tool keeps track of customers, SLAs, and companies.

• Shared inbox capabilities help the whole team collaborate and work together and close more deals without extra effort.

• All inboxes are available in a single location, allowing users to gain valuable insight into email communications and also gain transparency.

• Keeps relevant information within the email until the user replies, such as in notes.

• Allows users to update conversations directly from the inbox and execute commands by replying to emails.