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Infor CRM
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Account-centric CRM for sales, marketing & customer service
Table of Contents
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Infor CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Infor CRM overview
What is Infor CRM?
Infor CRM - formerly SalesLogix - is an enterprise-level customer relationship and experience management tool that offers a number of industry-specific solutions. Infor manages all your customer interactions from one place and provides intelligence on the value of interactions, providing suggestions on cross-selling, up-selling, and issue resolution. Infor CRM integrates marketing, sales, and customer service features that help to generate insights and provide recommendations on how to increase retention and revenue.
Infor CRM is tailored to meet the needs of a number of specific industries. The CRM app serves the financial services, hospitality and gaming, retail, telecom, fashion, healthcare, high tech, manufacturing industries and more. Infor integrates an enterprise-level CRM, CXM and a social CRM tool into one complete customer management application.
Infor CRM is offered as part of the Infor Epiphany package. The CRM solution you adopt can be tailored to meet the specific needs of your industry. Infor Epiphany include a marketing resource management tool to manage all marketing campaigns and activities, ensuring marketing resources are utilized in the most effective way.
Epiphany Marketing and Analytics allows you to understand customer data and use it to carry out targeted, multi-channel campaigns. The Epiphany Sales and Service tools allow you to access customer transactional history and current data to provide personalized offers and issue resolution to key clients.
Starting price
Alternatives
with better value for money
Infor CRM’s user interface
Infor CRM reviews
Overall rating
3.7
/5
25
Positive reviews
52
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.52/10
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10
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Who uses Infor CRM?
Based on 25 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Infor CRM's key features
Most critical features, based on insights from Infor CRM users:
All Infor CRM features
Features rating:
Infor CRM alternatives
Infor CRM
Starting from
65
Salesforce Sales Cloud
Starting from
25
/user
Per month
Bitrix24
Starting from
69
Per month
Zoho CRM
Starting from
14
/user
Per month
Infor CRM pricing
Value for money rating:
Starting from
65
User opinions about Infor CRM price and value
Value for money rating:
Infor CRM support options
Typical customers
Platforms supported
Support options
Training options
Infor CRM FAQs
Infor CRM has the following typical customers:
Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does Infor CRM support mobile devices?
Infor CRM supports the following devices:
Android, iPad, iPhone
Q. What level of support does Infor CRM offer?
Infor CRM offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base