App comparison
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IVM Interactive Voice Response
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete voicemail, call attendant and IVR solution
IVM Interactive Voice Response Alternatives & Competitors (2026)
Top 6 free alternatives

Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs


0.5
Value for money
Starting price
0.6
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Survey/Poll Management
N/A
Multiple Scripts
N/A

Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business


0.8
Value for money
Starting price
0.6
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Survey/Poll Management
N/A
Phone Key Input
N/A
Multiple Scripts
N/A

Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution


0.1
Value for money
Starting price
0.3
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Call Center Management
N/A
Phone Key Input
N/A
Auto-Dialer
N/A

USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect


1.0
Value for money
No pricing info
Starting price
0.7
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Voice Mail
N/A
Survey/Poll Management
N/A
Phone Key Input
N/A

CTM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call tracking and contact center solution


0.5
Value for money
Starting price
0.6
Functionality
Call Tagging
5/5
Alerts/Notifications
5/5
Performance Management
5/5
Top Features
Survey/Poll Management
N/A
Customer History
N/A
Auto-Dialer
N/A

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels


0.2
Value for money
Starting price
0.4
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Call Transfer
N/A
Auto-Dialer
N/A

Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions


0.2
Value for money
Starting price
0.5
Functionality
Reporting & Statistics
5/5
Voicemail Transcription
5/5
SIP Trunking
5/5
Top Features
Caller ID
N/A
Survey/Poll Management
N/A
Auto-Dialer
N/A

Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your ultimate workspace


0.2
Value for money
Starting price
0.3
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Survey/Poll Management
N/A
Multiple Scripts
N/A

Zoho Voice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams


0.2
Value for money
Starting price
0.3
Functionality
Dashboard
5/5
Automated Attendant
5/5
Auto-Dialer
5/5
Top Features
Survey/Poll Management
N/A
Multiple Scripts
N/A


0.9
Value for money
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Recording
5/5
Queue Management
5/5
Top Features
Survey/Poll Management
N/A
Phone Key Input
N/A
Multiple Scripts
N/A


1.0
Value for money
No pricing info
Starting price
Functionality
Monitoring
5/5
Auto-Dialer
5/5
Call Transfer
4/5
Top Features
No unique features


0.2
Value for money
No pricing info
Starting price
0.7
Functionality
SIP Trunking
5/5
Online Voice Transmission
5/5
Call Recording
5/5
Top Features
Customer History
N/A
Auto-Dialer
N/A
Phone Key Input
N/A


0.8
Value for money
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Chat/Messaging
5/5
Caller ID
5/5
Top Features
No unique features


0.3
Value for money
Starting price
0.5
Functionality
Personalization
N/A
Predictive Dialer
N/A
Visual Analytics
N/A
Top Features
No unique features


0.8
Value for money
No pricing info
Starting price
0.8
Functionality
Queue Management
5/5
Live Chat
5/5
Call Tracking
5/5
Top Features
Phone Key Input
N/A
Multiple Scripts
N/A


0.8
Value for money
Starting price
0.6
Functionality
AI/Machine Learning
5/5
Computer Telephony Integration
5/5
Chatbot
5/5
Top Features
Call Transfer
N/A
Auto-Dialer
N/A
Customer History
N/A


0.3
Value for money
Starting price
0.6
Functionality
Marketing Automation
5/5
Contact Management
5/5
2-Way Messaging
5/5
Top Features
Phone Key Input
N/A
Voice Mail
N/A
Call Logging
N/A


0.7
Value for money
Starting price
0.8
Functionality
Reporting/Analytics
5/5
Call Routing
5/5
VoIP Connection
5/5
Top Features
Survey/Poll Management
N/A
Phone Key Input
N/A
Multiple Scripts
N/A


1.0
Value for money
Starting price
0.5
Functionality
Call Routing
5/5
Voice Mail
5/5
Unified Communications
5/5
Top Features
No unique features


0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Chatbot
5/5
Transcripts/Chat History
4/5
Customer Support
4/5
Top Features
Voice Mail
N/A
Customer History
N/A
Phone Key Input
N/A
