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Voiso Logo

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AI-first contact center software to drive your growth

(2)

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Voiso Pricing, Features, Reviews and Alternatives

Voiso FAQs

Q. What type of pricing plans does Voiso offer?

Voiso has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Voiso?

Voiso has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Voiso support?

Voiso supports the following languages:
English


Q. Does Voiso offer an API?

Yes, Voiso has an API available for use.


Q. What other apps does Voiso integrate with?

Voiso integrates with the following applications:
Zoho CRM, HubSpot CRM


Q. What level of support does Voiso offer?

Voiso offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support, Chat, Knowledge Base

Voiso product overview

Price starts from

49

/user

Per month

What is Voiso?

Voiso is an AI-first cloud-based contact center software built to drive your growth.

Key benefits of using Voiso

Make more calls with higher pick-up rates. Use AI Dialer with in-built answering machine detection, and set up local Caller IDs to reach more customers, get more live conversations, and improve your agents' efficiency.

Control and improve your agents' performance. Tailor real-time dashboards and historical reports to gain complete visibility into contact center operations. Get valuable insights from every call with speech analytics.

Set up your contact center in days, not weeks. Get support from a dedicated boarding engineer and use pre-built CRM integrations to quickly integrate Voiso into your workflow.


Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Phone Support
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Videos
Live Online

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Starting from

49

/user

Per month

Free plan
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Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
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Why am I seeing this?

Voiso pricing information

Value for money

4.9

/5

17

Starting from

49

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Voiso features

Functionality

4.9

/5

17

Total features

70

9 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
API
Chat/Messaging
Activity Dashboard
Multi-Channel Communication
Reporting & Statistics
Alerts/Escalation

Functionality contenders

Voiso users reviews

Overall Rating

4.8

/5

17

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

15

1

1

0

0

Pros
So far, pretty pleasant experience, especially with their Sales and Tech teams that are providing fantastic support.
Voiso helps our call center business run smoothly and also one of the best things is the report which is very helpful for us to analyze on the progress of the business operation.
Voiso's dialer is one of the best in the market. With its cutting-edge technology, Voiso ensures that voice calls are clear, uninterrupted, and of high quality.
Cons
PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum.
If possible technical problem encounter on the payment from our bank side, operations been stopped for the meantime as we cant able to dial or use the voiso.
There are several important features missing which are in the pipeline (searching WhatsApp messages, seeing past conversations with contacts, receiving SMS back from customers, etc.).

Overall rating contenders

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Mesrop J.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VOISO is the VOICE of People

Reviewed a year ago

Can not be described.

Pros

Friendly User. we Love it all over the Globe.

Cons

There is no Least in VOISO, It is the Best in the market.

Vendor response

Hi Mesrop! Delighted to hear Voiso has helped accelerate your business’s global expansion. Your trust means a lot to us and your satisfaction is our priority. Best, the Voiso Team

PP
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Phidias P.

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great call quality and Service

Reviewed 4 years ago

PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum.

Pros

User-friendly. Was easy to set up and swap from our current calling system we were using.

Cons

Comparing to other calling systems he hardly found any issues with the administration of the system

Vendor response

Hi Phidias! We are delighted to hear about your positive experience with Voiso. We're committed to enhancing our features to better meet your future needs. We value your partnership and look forward to serving you better.

LG
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Lord Gil B.

Online Media, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Thinklogic Media Group_Product Review

Reviewed a year ago

same on the above point.

Pros

Its integration with other apps we use as well as the convenience of using the dashboard.

Cons

in terms of the app, I totally like it but the policy on payment which is immediately due upon receiving the bill is quite non advisable. If possible technical problem encounter on the payment from our bank side, operations been stopped for the meantime as we cant able to dial or use the voiso. Huge impact on our revenue if that's the case as we only rely on voiso as our dialer.

Vendor response

Hi Gil! Thanks for your review. We’re glad to hear Voiso integrates so well with all your apps. We appreciate your feedback on payment policies and are currently reviewing our processes so we can improve in this area. Your satisfaction is our priority. For further assistance, please don't hesitate to contact us at support@voiso.com. Best, the Voiso Team

TS
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Tamás S.

Outsourcing/Offshoring, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great platform with everything we need.

Reviewed 6 months ago

I honestly couldn't be happier with the platform. I've used a couple of other bigger contact center solutions before and Voiso really does stand out because of how easy it is to use and the number of features on offer. Our agents are happy, I'm certainly happy, and I would definitely say it's had a big impact on making our customers happy too!

Pros

We needed a tool that could help us manage the full scope of our contact center, that was quick to implement, and easy for all of our agents to use. Voiso checked all of those boxes and, since then, it's only continued to impress us with its features and continual new updates. The support we receive is also very quick and attentive.

Cons

Nothing really springs to mind in terms of negatives. I wasn't involved in the procurement but, from what I understand, it's not the absolute cheapest solution out there. Middle of the road in terms of pricing but its users get a tonne of value for money.

Vendor response

Hi Tamás! Thanks for your glowing review! We're thrilled to hear Voiso has been a great platform for managing your contact center needs. Your positive feedback on its ease of implementation, user-friendliness, and continuous updates is fantastic. Looking forward to exceeding your expectations ahead! Best, Voiso Team

BS
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Brendon S.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Voiso transformed the way we do business

Reviewed 6 months ago
Pros

We've been using Voiso for six months now and I'm really impressed. It has made a noticeable difference to the way we work. Call analytics are fantastic because they give us the data we need to really improve our sales and training calls. The HubSpot integration also saves us a lot of time by syncing everything automatically. Plus, their customer support team is always available and super helpful with any questions we have.

Cons

While Voiso offers flexibility, certain advanced call center functionalities may have limited customization options. Thoroughly exploring feature requirements during evaluation is key.

Vendor response

Hi Brendon! Thanks for your impressive review! We're thrilled to hear Voiso has transformed the way you do business. Your positive feedback on call analytics and the HubSpot integration is fantastic – it's great to know our features are making a noticeable difference in your work. Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead! Best, Voiso Team

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