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Voiso Logo

Voiso

4.8
(15)

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AI-first contact center software to drive your growth

(2)

Voiso Pricing, Features, Reviews and Alternatives

Voiso FAQs

Q. What type of pricing plans does Voiso offer?

Voiso has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Voiso?

Voiso has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Voiso support?

Voiso supports the following languages:
English

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Q. Does Voiso offer an API?

Yes, Voiso has an API available for use.

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Q. What other apps does Voiso integrate with?

Voiso integrates with the following applications:
Zoho CRM, HubSpot CRM

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Q. What level of support does Voiso offer?

Voiso offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support, Chat

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Voiso product overview

What is Voiso?

Voiso is an AI-first cloud-based contact center software built to drive your growth.

Key benefits of using Voiso

Make more calls with higher pick-up rates. Use AI Dialer with in-built answering machine detection, and set up local Caller IDs to reach more customers, get more live conversations, and improve your agents' efficiency.

Control and improve your agents' performance. Tailor real-time dashboards and historical reports to gain complete visibility into contact center operations. Get valuable insights from every call with speech analytics.

Set up your contact center in days, not weeks. Get support from a dedicated boarding engineer and use pre-built CRM integrations to quickly integrate Voiso into your workflow.


Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Phone Support
Chat

Training options

Webinars
In Person
Documentation
Videos
Live Online

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Starting from

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Free plan
Free trial
Pricing range

Starting from

15.95

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Voiso pricing information

Value for money

4.8

/5

15

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Voiso features

Functionality

4.9

/5

15

Total features

67

6 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Chat/Messaging
Activity Dashboard
Multi-Channel Communication
Reporting & Statistics
Live Chat

Functionality contenders

Voiso users reviews

Overall Rating

4.8

/5

15

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

13

1

1

0

0

Pros
So far, pretty pleasant experience, especially with their Sales and Tech teams that are providing fantastic support.
Voiso helps our call center business run smoothly and also one of the best things is the report which is very helpful for us to analyze on the progress of the business operation.
We have been using Voiso as our IP telephony service provider for a while now, and we are thrilled with the level of service they have provided us.
Cons
PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum.
If possible technical problem encounter on the payment from our bank side, operations been stopped for the meantime as we cant able to dial or use the voiso.
There are several important features missing which are in the pipeline (searching WhatsApp messages, seeing past conversations with contacts, receiving SMS back from customers, etc.).

Overall rating contenders

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Sven H.

Electrical/Electronic Manufacturing, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An awesome call center software

Reviewed 3 years ago
Pros

This software has a ton of metrics and functions for a free trial or a low price. Pretty satisfied. Very easy to find and use the many functionalities.

Cons

Not much to dislike about the software, given that I only used the free trial. So far so good.

PP
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Phidias P.

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great call quality and Service

Reviewed 3 years ago

PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum.

Pros

User-friendly. Was easy to set up and swap from our current calling system we were using.

Cons

Comparing to other calling systems he hardly found any issues with the administration of the system

LG
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Lord Gil B.

Online Media, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Thinklogic Media Group_Product Review

Reviewed 5 months ago

same on the above point.

Pros

Its integration with other apps we use as well as the convenience of using the dashboard.

Cons

in terms of the app, I totally like it but the policy on payment which is immediately due upon receiving the bill is quite non advisable. If possible technical problem encounter on the payment from our bank side, operations been stopped for the meantime as we cant able to dial or use the voiso. Huge impact on our revenue if that's the case as we only rely on voiso as our dialer.

TA
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Tornike A.

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use for Call Center

Reviewed 3 months ago

Overall quite satisfied. Most importantly with the speed of customer support team ([sensitive content hidden] particularly)

Pros

Very fast and friendly customer support and easy to use platform

Cons

There are several important features missing which are in the pipeline (searching WhatsApp messages, seeing past conversations with contacts, receiving SMS back from customers, etc.)

KM
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Kateryna M.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient and reliable telephony service

Reviewed 5 months ago

We have been using Voiso as our IP telephony service provider for a while now, and we are thrilled with the level of service they have provided us.We highly recommend Voiso as an IP telephony service provider. By following the tips mentioned above and working closely with Voiso's customer support team, we have been able to enhance our communication capabilities and improve our overall business operations.

Pros

Voiso's dialer is one of the best in the market. With its cutting-edge technology, Voiso ensures that voice calls are clear, uninterrupted, and of high quality. This has been particularly helpful for our team, as we are able to make and receive calls seamlessly without any lag or dropped calls. User-friendly interface and intuitive design make it easy to use.Voiso has an excellent customer support team that is always available to answer any queries or concerns we may have. We have found that having open lines of communication with them has been incredibly helpful in resolving any issues that arise quickly.

Cons

Everything is fine. The overall user experience and performance have been consistently reliable and efficient.

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