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Klearcom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Domestic IVR Mapping In Over 100+ Countries
Table of Contents
Klearcom - 2026 Pricing, Features, Reviews & Alternatives
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Klearcom overview
What is Klearcom?
Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, featuring fixed line/GSM, no installation, and 24/7 triage.
Klearcom has developed a non-intrusive AI-Driven SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in real-time. Klearcom helps avoid customer outages in over 100+ countries.
Our AI platform rapidly detects and addresses problems, analyzing the full customer call path, benchmarking performance, and alerting on every issue. Using machine learning, automatic speech recognition, and audio fingerprinting, we provide a holistic view of the call from customer to agent with a single test, which is highly attractive to our enterprise customers.
We enable our customers to benchmark local performance in over 100+ countries, revealing blind spots in domestic IVR performance and enhancing the global customer experience one conversation at a time.
Key platform advantages include measuring audio quality at each call stage, IVR/speech bot testing in 100+ countries, and speech intent testing in 100+ languages. For example, when a user says a drug name on a Pfizer IVR in Japanese, our platform ensures the speechbot understands the intent and transfers the call correctly.
The biggest advantage is that our platform requires zero integration with customer systems—just provide the number, and Klearcom handles the rest.
Key benefits of using Klearcom
Automated Testing for IVR and Toll-Free Numbers: Klearcom provides an automated testing platform that continuously monitors IVR systems and toll-free numbers to ensure they are always operational. This proactive approach helps identify and resolve issues before they impact customers, enhancing the reliability and efficiency of contact centers.
Comprehensive Monitoring and Analytics: The platform offers comprehensive monitoring and analytics, giving contact center managers real-time visibility into the performance of their IVR and toll-free systems. This data-driven approach enables quick identification of bottlenecks and issues, facilitating faster resolution and better decision-making.
Global Testing Capability: Klearcom’s solution can test toll-free numbers and IVR systems from various global locations, ensuring that they are accessible and functioning correctly for customers worldwide. This global reach is crucial for multinational companies that need to provide consistent and reliable service across different regions.
Integration with Existing Systems: The platform easily integrates with existing contact center infrastructure, making it a seamless addition to current operations. This compatibility reduces the need for extensive changes or disruptions during implementation, allowing for quick and efficient adoption.
AI-Driven Insights: Klearcom leverages artificial intelligence to analyze call data and provide actionable insights. These AI-driven insights help contact centers optimize their IVR menus, improve call routing, and enhance overall customer experience.
Proactive Issue Resolution: The solution’s proactive approach to issue resolution means that potential problems are detected and addressed before they affect customers. This reduces downtime and ensures a smooth and uninterrupted customer service experience.
User-Friendly Dashboard: Klearcom provides a user-friendly dashboard that presents key metrics and insights in an easily understandable format. This allows contact center managers to quickly grasp the status of their systems and take necessary actions without delving into complex technical details.
Customizable Testing Scenarios: The platform allows for customizable testing scenarios tailored to the specific needs of the contact center. This flexibility ensures that the tests are relevant and cover all critical aspects of the IVR and toll-free systems.
Starting price
per year
Alternatives
with better value for money
Klearcom’s user interface
Klearcom reviews
Overall rating
4.8
/5
11
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.82/10
5
4
3
2
1
9
2
0
0
0
Rogelio P.
RTC Director
Matthew S.
Senior Enterprise Operations Engineer
Matthew S.
Senior Enterprise Operations Engineer
Jack A.
Sr. Mgr. UCaaS Operations and Provisioning
Shawn W.
Telecom
Manuel G.
Project Manager
Who uses Klearcom?
Based on 11 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Klearcom's key features
Most critical features, based on insights from Klearcom users:
All Klearcom features
Features rating:
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Klearcom pricing
Value for money rating:
Starting from
0.01
Per year
Per Feature
User opinions about Klearcom price and value
Value for money rating:
To see what individual users think of Klearcom's price and value, check out the review snippets below.
Rogelio P.
RTC Director
Matthew S.
Senior Enterprise Operations Engineer
Klearcom integrations (5)
Top integrations
Klearcom support options
Typical customers
Platforms supported
Support options
Training options
Klearcom FAQs
Klearcom has the following pricing plans:
Starting from: $0.01/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Klearcom?
Klearcom has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Klearcom support?
Klearcom supports the following languages:
English, Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese
Q. Does Klearcom support mobile devices?
Klearcom supports the following devices:
Android, iPad, iPhone
Q. Does Klearcom offer an API?
Yes, Klearcom has an API available for use.
Q. What other apps does Klearcom integrate with?
Klearcom integrates with the following applications:
Jira Align, HubSpot CMS Hub, Zoho CRM Plus, PagerDuty, ServiceNow Problem Management
Q. What level of support does Klearcom offer?
Klearcom offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat