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Blackbaud Luminate Online Logo

Online fundraising & campaign management software

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Blackbaud Luminate Online - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Blackbaud Luminate Online overview

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a cloud-based fundraising software designed to help nonprofit organizations manage donors and fundraising campaigns on a centralized platform. Supervisors can design campaigns using predefined templates and send personalized messages to donors, improving their experience with the brand.

Blackbaud Luminate Online allows organizations to improve the performance of their email campaigns through action-based reporting and A/B testing capabilities. Managers can create customizable donation forms and add customers’ information, such as personal details and previous donation amounts.

Blackbaud Luminate Online enables businesses to integrate the platform with various third-party CRM applications. The software also helps users categorize memberships based on various types and generate donation reports.

Starting price


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Blackbaud Luminate Online pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(22)
5(9)

What do users say about Blackbaud Luminate Online?

Integration was hard for new users but that is to be expected

Select to learn more


Who uses Blackbaud Luminate Online?

Based on 34 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Hospital & Health Care
Religious Institutions
Higher Education
Others

Use cases

Nonprofit
Email Marketing
Marketing Automation
Fundraising
Donation Management

Blackbaud Luminate Online's key features

Most critical features, based on insights from Blackbaud Luminate Online users:

Campaign management
CRM

All Blackbaud Luminate Online features

Features rating:

A/B testing
Activity dashboard
Activity tracking
API
Autoresponders
Campaign analytics
Campaign management
Campaign scheduling
CAN-SPAM compliance
Click tracking
Contact management
Conversion tracking
CRM
Customer segmentation
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable templates
Data import/export
Drip campaigns
Dynamic content
Email campaign management
Email management
Email marketing
Email templates
Email tracking
Engagement tracking
Event triggered actions
Image library
Landing pages/web forms
Lead capture
Lead generation
Lead management
Lead qualification
List management
Marketing automation
Marketing calendar
Mobile access
Mobile optimization
Multi-Campaign
Multi-Channel communication
Multi-Channel marketing
Multivariate testing
Real-Time analytics
Real-Time data
Reporting/Analytics
Reporting & statistics
ROI tracking
Sales analytics
Segmentation
SMS marketing
Social marketing
Social media integration
Subscriber management
Template management
Third-Party integrations
Visual analytics
Website visitor tracking
Workflow management
WYSIWYG editor

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Blackbaud Luminate Online integrations (2)

Integrations rated by users

We looked at 34 user reviews to identify which products are mentioned as Blackbaud Luminate Online integrations and how users feel about them.

Integration rating: 3.5 (2)

I can build my opportunities in Instrumentl and sync them to RE. Total game changer.

Verified reviewer profile picture

Shana W.

Director of Development Operations

Integration rating: 1.0 (1)

We use both platforms to track and align sales.

Setup takes some time but allows easy creation of Leads and Campaign members from form submissions.

MU

Michelle U.

VP of Operations

1/2

Blackbaud Luminate Online support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Live Online
In Person
Documentation
Webinars

Blackbaud Luminate Online FAQs

Q. Who are the typical users of Blackbaud Luminate Online?

Blackbaud Luminate Online has the following typical customers:
Mid-size Business, Small Business, Large Enterprises

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Q. What level of support does Blackbaud Luminate Online offer?

Blackbaud Luminate Online offers the following support options:
Chat, 24/7 (Live rep)

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