mailparser.io Reviews

Pros
1. It integrates with Zapier making a lot of things possible. 2. the integration process is extremely easy and the mail forwarding process is easy. The software walks you through the process. 3. the mail parsing itself is intuitive once you get the concept of writing parsing rules. It doesn't require scripting/coding and so any old layperson can figure out how to isolate the information they want out of email.s

Cons
The thing that was hardest for me was just learning how to create the parsing rules effectively. The interface is powerful and a joy to use once you grasp what is happening as you move down through the parsing process, but I think that mailparser.io may have stopped short of what they need to do tutorial-wise to really open the floodgates to masses of users instead of having people get excited about it and then kind of go away scratching their heads and miss out on a powerful solution that is in fact easy to use once you figure it out. It only takes an hour to figure out, but that process could be more guided and have more tutorial videos I work on automation stuff quite a bit but I am a regular guy running my bankruptcy law firm without any IT background. I understood that I could call or chat with customer service but what I think would have helped me the most is just lots of walk through videos of various parsing scenarios. I would gladly sit and explore tutorial videos on "how to extract two names separately that are joined by an "and"" , "how to parse something that spans two lines of text" etc. etc. I have no idea what they have available now and I feel like I have caught the concept of the parsing (although I still wonder if I am missing some tips and tricks). I just think that for a lot of people like me, well done, detailed video walkthrough's of about 30 parsing situations would just help people come on board and get off and running more quickly.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Mailparser is really easy to use if you understand basic logic. It seems like any rule I thought of I could apply to parse out the info I needed. We use this for multiple lead channels and have been able to find rules that fit all of them. I highly recommend giving this a try if you find yourself needing to extract information from email.

Cons
Loading between different inboxes and pages within the inbox can take a bit. Also, there's one bug with the logic that allows you to prevent emails from hitting your inbox. If this was fixed we could eliminate a lot more junk leads.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We love Mail Parser because we have a significant amount of data that comes to us in the form of emails. We need to extract this data and format it in a very specific way in order to import it into our systems. Mail Parser makes this process extremely easy and very efficient.

Cons
We have no complaints or problems with the software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Cloud computing is as complicated as the old server room. But the integration technologies are not. If you can write a formula in Excel, you can 'develop' business process workflows. We bypass EDI (granted, inbounds) by using Mailparser to well, parse emails into records that can be sent into our NetSuite account. We process a few thousand a month. Best part - I've now got a rock solid audit trail too.

Cons
Honestly, it's too easy to start using, so I didn't pick up some parser concepts the first time thru. But that's not really a con:) To date, we haven't needed to do anything that mailparser could not do. We've even pinged their support team, who are great and super responsive. (and they are good teachers!)

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is the most capable mail parser available. When paired with a service like Zapier it facilitates all kinds of interesting automation.

Cons
While overall it is easy-to-use, it can be a bit complicated to noodle through the best logic to apply to get the final result you desire. I have found their support team to be helpful and responsive when I run into questions though.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Very easy to setup and stable. It has been parsing mail data for us without any rewquired intervention for a couple of years

Cons
Grasp the parsing rules mechanism, but once understood it's simple.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use, easy to map fields, very scalable too! Love that it integrates with connectors in our software. Allows us to keep API keys private where we need mass people to submit structured data into a database. Super great product and just as good customer service.

Cons
I can't think of anything we don't like.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's an invaluable tool for internet marketers working in the marketing automation space. Easy to use and set up. I use it everywhere, even if not a requirement, to create backups of data. The ability to turn emails into structured data and capture that data in a Google Sheet as a backup is great!

Cons
UI could use a refresh. Also some features were not there, but the they have been very responsive in listening to user feedback and adding things as they can.

Rating breakdown

Likelihood to recommend: 9/10

Pros
- Flexibility - Parse from Picture/PDF Emails - Web hooks - Individual Mailboxes - NO Spam

Cons
So far we have not encounter any issues or anything that we can say we dont ike

Rating breakdown

Likelihood to recommend: 10/10

Pros
It allowed automation of what used to be a manual order entry process that took 20-30 minutes per event.

Cons
Sometimes it was challenging to get exactly what I was looking to parse out of the software. Usually customer service could help, though.

Rating breakdown

Likelihood to recommend: 10/10

Pros
the ease of being able to parse through anything on the email (source, attachments etc..) & pinpoint the correct information to gather

Cons
silly thing: non persistent session / connection so I have to log in every single time

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use. After getting to know how it worked, we could so easily manage the processes on the platform.

Cons
The very few times we detected it went down (5-8 times in two years), there was no notification to us as users and e-mails were lost forever.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Although Mailparser has lots of options which helped me to achieve exactly what I need, it was very simple and easy to work with it. The option to parse text from attachments and from the email's text, and merge them together is very useful.

Cons
Their support is great, but live chat or phone support would be excellent (instead of waiting for an email).

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that the software does exactly what it's supposed to. It's not the flashiest interface in the world, but it has everything necessary to get the job done (automating inbound data / leads).

Cons
Pricing. I feel like the packages are too spread out in terms of value recieved, whereas if they had a few more price points they would probably have more customers.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love the ease and the logic in the user interface. I can parse and transform anything in the mail, including attachments, step by step, until I´m happy with the result. I actually started using the email parser in Zapier but quickly came to a stop in functionallity. With mailparser.io I can do whetever I like, and then send it back to Zapier with a webhook again. Best solution I have found. By the way, customer support is very engaged and helpful, and showed me the way past my first problem. Thanks!

Cons
I have not found anything bad about mailparser.io

Rating breakdown

Likelihood to recommend: 10/10

Pros
Flexible architecture allows users to define their own unique parsing rules.

Cons
Mailparser.io may be too complicated for individuals without a technical background.

Rating breakdown

Pros
It has saved me many hours of work pulling information from the form fills our website generates. I used to create spreadsheets of leads that came in, typing in First Name, Last Name, Company, Email, and so on. Now that information is pulled instantly into a spreadsheet for me. I set up our account and use it ... everything was super easy to do. In fact, the preliminary work was done automatically with mailparser.io ... I just made some minor adjustments. I highly recommend this software!

Cons
There is nothing that I found to be negative.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ability to parse content from specific types of document attachments. Can isolate the path to the attachments (documents and photos). Easy to follow parsing logic. Great support. Customized inbox rules (allows user to block or permit certain emails). Webhook integration to Zapier and others.

Cons
Functionally, none that I can think of. Can get expensive compared to other parsing solutions, especially if you don't need support for attachments - there are others that do this for much less per month.

Rating breakdown

Pros
It just seemed to work. It was easy to understand and I was able to accomplish almost anything I could imagine with relative ease.

Cons
I do think it requires some general understanding of coding, logic, or regex. You need a bit of creativity to write complex queries. But I like that since that is my background. Makes it more powerful

Rating breakdown

Likelihood to recommend: 10/10

Pros
This parser is feature rich and addressed some very complex parsing needs I had with simplicity. It's connectivity to Zapier just further extends the use cases this excellent tool can deliver on.

Cons
Nothing. After spending time learning it there were no issues.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I was able to easily use this software to send our information to sales exec

Cons
overall it has been pretty easy i have not found a con yet

Rating breakdown

Likelihood to recommend: 10/10

Pros
Little bit of a learning curve, but once you figure out how to do the basics the more advanced stuff comes easy.

Cons
I wish they had a live chat support... Literally the only thing this product needs to be perfect. Sometimes waiting 24 hours for an email is taxing.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Once set up the time saved was great. After watching a video to see how to do the set up it was fairly easy to do, and when I did have a question staff got back to me within the hour.

Cons
Its a little wonky to set up at first, but once you understand what you are doing it is fairly easy.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I’ve used it solely for creating a database from signup emails. In that context the tool is intuitive and easy to use.

Cons
I have not encounter shortcomings with the platform

Rating breakdown

Likelihood to recommend: 10/10

Pros
If you have emails with varying structure and content and still need the same parser - then MailParser can most likely do the job for you.

Cons
It is a bit difficult to learn, and it does takes some practice enough to really master MailParser. Their in-app guidance has potential to improve.

Rating breakdown

Likelihood to recommend: 8/10