mailparser.io Reviews

1. It integrates with Zapier making a lot of things possible. 2. the integration process is extremely easy and the mail forwarding process is easy. The software walks you through the process. 3. the mail parsing itself is intuitive once you get the concept of writing parsing rules. It doesn't require scripting/coding and so any old layperson can figure out how to isolate the information they want out of email.s

The thing that was hardest for me was just learning how to create the parsing rules effectively. The interface is powerful and a joy to use once you grasp what is happening as you move down through the parsing process, but I think that mailparser.io may have stopped short of what they need to do tutorial-wise to really open the floodgates to masses of users instead of having people get excited about...

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Mailparser is really easy to use if you understand basic logic. It seems like any rule I thought of I could apply to parse out the info I needed. We use this for multiple lead channels and have been able to find rules that fit all of them. I highly recommend giving this a try if you find yourself needing to extract information from email.

Loading between different inboxes and pages within the inbox can take a bit. Also, there's one bug with the logic that allows you to prevent emails from hitting your inbox. If this was fixed we could eliminate a lot more junk leads.

Hi Matt, and thank you for your review. We are glad to hear that you are enjoying our email parser software. We've also noted your advanced filtering request to our dev team "for future consideration" in our ongoing feature upgrade sprints. Please reach out if you ever need anything.

the ease of being able to parse through anything on the email (source, attachments etc..) & pinpoint the correct information to gather

silly thing: non persistent session / connection so I have to log in every single time

Thanks for the review Julien! Per your request we have recently added a 'remember me' option on login to retain your session :)

Cloud computing is as complicated as the old server room. But the integration technologies are not. If you can write a formula in Excel, you can 'develop' business process workflows. We bypass EDI (granted, inbounds) by using Mailparser to well, parse emails into records that can be sent into our NetSuite account. We process a few thousand a month. Best part - I've now got a rock solid audit trail too.

Honestly, it's too easy to start using, so I didn't pick up some parser concepts the first time thru. But that's not really a con:) To date, we haven't needed to do anything that mailparser could not do. We've even pinged their support team, who are great and super responsive. (and they are good teachers!)

It is the most capable mail parser available. When paired with a service like Zapier it facilitates all kinds of interesting automation.

While overall it is easy-to-use, it can be a bit complicated to noodle through the best logic to apply to get the final result you desire. I have found their support team to be helpful and responsive when I run into questions though.

Hi Joel! Thank you for taking a few minutes to share your thoughts on Mailparser. Great to hear that you are coupling our product with Zapier. That is a very popular path for clients. Microsoft Flow is another integration platform that users are taking advantage of too. Please let us know if we can be of any help.

Easy to use, easy to map fields, very scalable too! Love that it integrates with connectors in our software. Allows us to keep API keys private where we need mass people to submit structured data into a database. Super great product and just as good customer service.

I can't think of anything we don't like.

Thanks a lot for your review Kendall, we're thrilled to be a cog in your business. If you eventually do think of something you don't like please let us know so we can fix it!

It works exactly as I need it to with absolutely no data loss over the transfer. At the same time it has helped reduce the cost of having to manually input data or change the way a few services were working. I was actually able to find this tool and save $500-$1000 a month in Virtual Assistant Charges I was looking to have to increase. It creates a secure transfer of data into our systems and is very easy to work with. Happy to pay $29.00 a month over the extra mentioned.

Nothing I can find at the moment. It is a SAAS that does exactly what you need it to do in multiple fashions, and I have not had an instance of it breaking so I just love that it works.

Although Mailparser has lots of options which helped me to achieve exactly what I need, it was very simple and easy to work with it. The option to parse text from attachments and from the email's text, and merge them together is very useful.

Their support is great, but live chat or phone support would be excellent (instead of waiting for an email).

Thank you for your feedback Rabin! We pride ourselves on delivering an exceptional product & support. Our team actively discusses chat and phone support as future options, we appreciate you sharing this perspective. Thank you again for sharing your thoughts on our email parsing platform. :)

Very easy to use for simple tasks, you can be up and running parsing structured data and sending to an endpoint via webhook in minutes.

It feels a little too simple at first, and it might take a little learning curve if you want to do something really complicated.

I like that the software does exactly what it's supposed to. It's not the flashiest interface in the world, but it has everything necessary to get the job done (automating inbound data / leads).

Pricing. I feel like the packages are too spread out in terms of value recieved, whereas if they had a few more price points they would probably have more customers.

We really appreciate your feedback, Kevin! We're planning on releasing a new pricing plan this week, and have a lot of exciting prospects mapped out for 2019. Watch this space!

We love Mail Parser because we have a significant amount of data that comes to us in the form of emails. We need to extract this data and format it in a very specific way in order to import it into our systems. Mail Parser makes this process extremely easy and very efficient.

We have no complaints or problems with the software.

We appreciate your feedback Max! You have really highlighted a few of our core strengths (time saved, and accuracy). Please reach out if you want to discuss other areas of your business that might benefit from our email parser platform.

Very easy to setup and stable. It has been parsing mail data for us without any rewquired intervention for a couple of years

Grasp the parsing rules mechanism, but once understood it's simple.

This software is simply just amazing, besides saving 2-3 hours on daily manual labour, we increased the service level for our customers!

I honestly have nothing to post here - EVERY single time I came up with another crazy idea, I contacted support, and they always solved the issue!

- Flexibility - Parse from Picture/PDF Emails - Web hooks - Individual Mailboxes - NO Spam

So far we have not encounter any issues or anything that we can say we dont ike

It allowed automation of what used to be a manual order entry process that took 20-30 minutes per event.

Sometimes it was challenging to get exactly what I was looking to parse out of the software. Usually customer service could help, though.

Thanks for your review Dave. It was a pleasure helping you get set up to automate your data entry. We look forward to seeing what else you can do with our app!

Ease of use. After getting to know how it worked, we could so easily manage the processes on the platform.

The very few times we detected it went down (5-8 times in two years), there was no notification to us as users and e-mails were lost forever.

Thanks for the constructive criticism, Eli! This year we implemented extensive logging of your emails so they can be tracked from end-to-end inside of our app, along with other back-end improvements that address your concerns. We will be even more consistent for you in 2019!

Easy of use, functionality and value for money

I have nothing bad to say as it fits my purpose.

It's super easy to set up, and it does exactly what you want it to do. The parsing process is a great step-by-step model that gets out really all the data you want from any email.

There's really nothing we didn't like about the software.

I love the ease and the logic in the user interface. I can parse and transform anything in the mail, including attachments, step by step, until I´m happy with the result. I actually started using the email parser in Zapier but quickly came to a stop in functionallity. With mailparser.io I can do whetever I like, and then send it back to Zapier with a webhook again. Best solution I have found. By the way, customer support is very engaged and helpful, and showed me the way past my first problem. Thanks!

I have not found anything bad about mailparser.io

Thank you for the feedback Måns. Please let us know if we can assist on any of your email parsing needs.

Flexible architecture allows users to define their own unique parsing rules.

Mailparser.io may be too complicated for individuals without a technical background.

It has saved me many hours of work pulling information from the form fills our website generates. I used to create spreadsheets of leads that came in, typing in First Name, Last Name, Company, Email, and so on. Now that information is pulled instantly into a spreadsheet for me. I set up our account and use it ... everything was super easy to do. In fact, the preliminary work was done automatically with mailparser.io ... I just made some minor adjustments. I highly recommend this software!

There is nothing that I found to be negative.

Ability to parse content from specific types of document attachments. Can isolate the path to the attachments (documents and photos). Easy to follow parsing logic. Great support. Customized inbox rules (allows user to block or permit certain emails). Webhook integration to Zapier and others.

Functionally, none that I can think of. Can get expensive compared to other parsing solutions, especially if you don't need support for attachments - there are others that do this for much less per month.

This parser is feature rich and addressed some very complex parsing needs I had with simplicity. It's connectivity to Zapier just further extends the use cases this excellent tool can deliver on.

Nothing. After spending time learning it there were no issues.

Thanks so much for your review Gary! Let us know if you ever need help setting up a new use-case at support@mailparser.io :)

It just seemed to work. It was easy to understand and I was able to accomplish almost anything I could imagine with relative ease.

I do think it requires some general understanding of coding, logic, or regex. You need a bit of creativity to write complex queries. But I like that since that is my background. Makes it more powerful

Thank you for the feedback Ferenc! Please reach out if you ever need any assistance from our support team.

I was able to easily use this software to send our information to sales exec

overall it has been pretty easy i have not found a con yet

Glad to hear that things are going well for you Wesley. Please let us know if there is anything that we can do to help you along the way.