One Call Now Pricing, Features, Reviews & Alternatives

One Call Now

Simple, Reliable, Affordable Group Messaging

4.55/5 (20 reviews)

One Call Now overview

What is One Call Now?

OnSolve’s One Call Now, one of OnSolve’s market-leading critical communications products, enables groups and organizations of all sizes and types to quickly, securely and reliably distribute critical information to large numbers of people on virtually any device and network.

OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. We deliver critical event management solutions that give our customers the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets, and save lives.
www.onsolve.com

Pricing

Pricing options
Free trial
Subscription
Value for money
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Devices

Business size

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One Call Now screenshot: OCN Mobile App DashboardOCN HowItWorksOne Call Now screenshot: OCN Desktop Main DashboardOne Call Now screenshot: OCN Sample SMS

One Call Now user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.5
  4.2
Gary H.

Excellent way to communicate with church members

Used weekly for 2+ years
Reviewed 2019-08-22
Review Source: Capterra

We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church.

Pros
Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too.

Cons
The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Kelli P.

One Call Now contacts EVERYONE how they like to be contacted.

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time.

Pros
One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed.

Cons
One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elizabeth D.

Wasn’t what we needed

Used weekly for 2+ years
Reviewed 2021-04-15
Review Source: Capterra

We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed.

Pros
We used One Call for almost 10 years. We liked the ability to communicate with our congregation.

Cons
Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Tim B.

Not very reliable

Used weekly for 2+ years
Reviewed 2021-01-11
Review Source: Capterra

I am currently looking for alternatives.

Pros
Able to contact multiple people with a single phone call

Cons
Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Steve K.

Customer Service

Used monthly for 1-2 years
Reviewed 2021-01-22
Review Source: Capterra

Besides the service itself, I would like to say that I have always had good experiences when discussing my accounts and business needs with customer service. For example, my discussion with [SENSITIVE CONTENT HIDDEN] was very professional and friendly. She answered all of my questions quickly and efficiently. I enjoyed my talk with her.

Pros
The service that One Call Now provides has been a great addition to the tools that we use. Having the ability to reach our fellow union sisters and brothers in a single call allows use to get information and facts out quickly and efficiently.

Cons
I cannot really say that there are any things that I do not like with this service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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One Call Now pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact One Call Now for pricing details.

One Call Now features

Alerts/Notifications
Call Monitoring
Call Recording
Call Routing
Communication Management
Contact Management
Data Import/Export
IVR / Voice Recognition
Live Chat
Reporting/Analytics

API (287 other apps)
Access Controls/Permissions (177 other apps)
Activity Dashboard (195 other apps)
Chat/Messaging (207 other apps)
Collaboration Tools (157 other apps)
Customizable Branding (145 other apps)
Mobile Access (214 other apps)
Reporting & Statistics (210 other apps)
Third Party Integrations (256 other apps)
Video Conferencing (175 other apps)

Videos and tutorials

Additional information for One Call Now

Key features of One Call Now

  • Audio Library
  • Communication Tools
  • Notification Scheduling
  • Power Dialer
  • Preview Dialer
  • Surveys
  • Two-Way Communication
  • Visual Notifications
  • Web Notifications
View All Features

Benefits

User Friendly. Fast Delivery.
• Create alerts using an intuitive interface that allows you to send without fuss.
• Get the word out quickly when facing severe weather, utility outages, evacuations or other emergencies.
• Launch notifications from anywhere via mobile app.

Accurately Targeted. Insightful Feedback.
• Deliver the right information to the right people through targeted groups.
• Send routine notifications including meeting announcements, promotions, and payment and past-due notices.
• Get continuous status updates immediately upon sending so you know who received the message.

Trusted Reputation. Great Value.
• Deliver alerts quickly, reliability and confidently with the mass market industry’s top-ranked mass notification system.
• Take advantage of web-based and group training to learn how to create and deliver alerts more effectively.
• Get assistance any time you need it – for any situation. Our live, in-person customer support can even send notifications on your behalf.