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Callture
Virtual PBX software for small to medium businesses
(5)
Callture Pricing, Features, Reviews and Alternatives
Callture FAQs
Callture product overview
Key benefits of using Callture
This is the main number that the features and benefits revolve around. This is the number that you
can advertise and give out to prospects and clients so they can reach you. The PBX (extensions) and voicemail (Enabled or Forced) can only work once this number becomes active. Callture gives you the option of selecting your own Toll Free Number. You can select an existing number from our list, which will be active within 24 hours. However, you also have the option of having a personal and unique Toll Free Number, Vanity numbers will become active within 4-7 business days. [top]
Professional Greeting
When you sign up for our PBX, you have the option to either use a generic greeting, or create your own. Callture has already established 3 greetings that you can choose from. However, to give your business a more personal feel, you can record your own greeting.
You can select the type of greeting you wish to use by following the instructions on your on-line account manager[top]
Auto-attendant
The auto-attendant is the best way to route your calls, and give your business that corporate feel. Upon calling your Toll Free Number, the caller will hear the greeting and will be prompted to dial an extension. Even better, you can create sub-menus based around the original menu.[top]
Voicemail Capacity
The voicemail for the Toll Free Numbers has a default capacity of 10 messages at any given time. However, you can increase this limit by calling our customer service representatives and requesting a larger capacity. Also, you can download your messages onto a computer and listen to them as audio files. You will be given notification via e-mail upon the arrival of each new message.[top]
Dynamic Operator Extension
By default, extension "0" will be forwarded to the receptionist. However, you can assign this extension to any number.[top]
Typical customers
Platforms supported
Support options
Training options
Not sure about Callture? Compare it with a popular alternative
Starting from
24.50
Per month
Starting from
15.95
/user
Per month
Callture pricing information
Value for money
4.9
/5
31
Starting from
24.50
Per month
Pricing options
Value for money contenders
Callture features
Functionality
4.8
/5
31
Total features
19
6 categories
Most valued features by users
Functionality contenders
Callture users reviews
Overall Rating
4.9
/5
31
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.61/10
27
4
0
0
0
Tina A.
Keith E.
Keith E.
Overall rating contenders
Al M.
Health, Wellness and Fitness, self-employed
Used daily for 2+ years
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We use them to service our toll free numbers and our faxes. The great thing about this is we can log in to their website and quickly and easily change the forwarding number, so for example when our company's land line was down for 2 days, we just rerouted the toll free numbers to my cell and were able to stay in business. Without the service, we would have lost 2 days of phone calls and faxes.
We have been using Callture for over 10 years. We had one problem about 5 years ago with their fax machine not connecting to one specific fax machine that was trying to send a fax. They fixed it immediately by upgrading the fax server and have not had a problem since.
No problems at all. Can't think of any features missing.
Frank W.
Computer Networking, 1-10 employees
Used daily for 1-2 years
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I was very impressed with Callture , from sales to support, if you need something they are there for you.
If I am not in the office, all calls forward to my cell phone, so I don't miss any calls. So, if your internet goes down, you're not out of business. Any changes needed support is always happy to help.
I did not have any issues moving from one provider to Callture.
Keith E.
Marketing and Advertising, 11-50 employees
Used weekly for 2+ years
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Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.
Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.
Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.
James Q.
Nonprofit Organization Management, 11-50 employees
Used weekly for 1-2 years
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Overall I have had no issues with Callture and the service and customer service have been top-notch.
I like how easy this was to setup immediately and how well it works. The user interface is very easy to use as well and the service is always up and running for me.
Slight learning curve on some additional features that I really don't use so it took me a little longer to set them up to try them out.
Sean J.
Real Estate, 1-10 employees
Used daily for 2+ years
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I have used the Callture Communication service for over 7 years as a business support line. It is a flexible and affordable service that I will continue to use for the foreseeable future. I have a local number that is directed to my personal mobile number and I can easily identify the call and answer appropriately. I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation. This is all included with the service. Highly recommended.
I like the call routing to a specific number and that it can be identified as a support call.
The online management tools good use a new design, the admin seems a little out dated, but it otherwise works fine.
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