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Callture

4.9
(19)

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Virtual PBX software for small to medium businesses

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(3)

Callture Pricing, Features, Reviews and Alternatives

Callture FAQs

Q. What type of pricing plans does Callture offer?

Callture has the following pricing plans:
Starting from: $24.50/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Callture?

Callture has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Callture support?

Callture supports the following languages:
English, Spanish

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Q. Does Callture offer an API?

No, Callture does not have an API available.

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Q. What level of support does Callture offer?

Callture offers the following support options:
Chat, 24/7 (Live rep)

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Callture product overview

Price starts from

24.50

Per month

What is Callture?

The PBX may sound confusing at first, but if you break it up into a set of simple steps, you can begin to understand how the system works.

Key benefits of using Callture

Nationwide Toll Free Number
This is the main number that the features and benefits revolve around. This is the number that you
can advertise and give out to prospects and clients so they can reach you. The PBX (extensions) and voicemail (Enabled or Forced) can only work once this number becomes active. Callture gives you the option of selecting your own Toll Free Number. You can select an existing number from our list, which will be active within 24 hours. However, you also have the option of having a personal and unique Toll Free Number, Vanity numbers will become active within 4-7 business days. [top]

Professional Greeting

When you sign up for our PBX, you have the option to either use a generic greeting, or create your own. Callture has already established 3 greetings that you can choose from. However, to give your business a more personal feel, you can record your own greeting.
You can select the type of greeting you wish to use by following the instructions on your on-line account manager[top]

Auto-attendant

The auto-attendant is the best way to route your calls, and give your business that corporate feel. Upon calling your Toll Free Number, the caller will hear the greeting and will be prompted to dial an extension. Even better, you can create sub-menus based around the original menu.[top]

Voicemail Capacity

The voicemail for the Toll Free Numbers has a default capacity of 10 messages at any given time. However, you can increase this limit by calling our customer service representatives and requesting a larger capacity. Also, you can download your messages onto a computer and listen to them as audio files. You will be given notification via e-mail upon the arrival of each new message.[top]

Dynamic Operator Extension

By default, extension "0" will be forwarded to the receptionist. However, you can assign this extension to any number.[top]

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation

Callture pricing information

Value for money

4.8

/5

19

Starting from

24.50

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Callture features

Functionality

4.9

/5

19

Total features

11

6 categories

Most valued features by users

Contact Management
Mobile Access
Call Recording
Access Controls/Permissions
Call Routing
Call Monitoring
Call Center Management
IVR / Voice Recognition

Functionality contenders

Callture users reviews

Overall Rating

4.9

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.58/10
Rating distribution

5

4

3

2

1

17

2

0

0

0

Pros
The customer support is fantastic and I know who I talk to everytime, as I have spoken to them before. I feel like I get exclusive customer service and special preference.
One of the best service for my business. Super low prices with high quality service.
Its reliable, they have great customer service, inexpensive.
Cons
The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.
Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight.
I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation.

Overall rating contenders

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Al M.

Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best in class

Reviewed 7 days ago

We use them to service our toll free numbers and our faxes. The great thing about this is we can log in to their website and quickly and easily change the forwarding number, so for example when our company's land line was down for 2 days, we just rerouted the toll free numbers to my cell and were able to stay in business. Without the service, we would have lost 2 days of phone calls and faxes.

Pros

We have been using Callture for over 10 years. We had one problem about 5 years ago with their fax machine not connecting to one specific fax machine that was trying to send a fax. They fixed it immediately by upgrading the fax server and have not had a problem since.

Cons

No problems at all. Can't think of any features missing.

AA
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Arthur A.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good quality

Reviewed 24 days ago

Awesome

Pros

Ease of use and dependability are the 2 man reasons, the third is cost is perfect for a new or small business

Cons

None that I can recall, the ease of use and online access is extremely good

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Keith E.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good, but There May be Better Options

Reviewed 4 years ago

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Pros

Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons

Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

SJ
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Sean J.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dedicated Business Support Line

Reviewed 20 days ago

I have used the Callture Communication service for over 7 years as a business support line. It is a flexible and affordable service that I will continue to use for the foreseeable future. I have a local number that is directed to my personal mobile number and I can easily identify the call and answer appropriately. I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation. This is all included with the service. Highly recommended.

Pros

I like the call routing to a specific number and that it can be identified as a support call.

Cons

The online management tools good use a new design, the admin seems a little out dated, but it otherwise works fine.

AC
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Anthony C.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent customer service and tech support

Reviewed 12 days ago

Very positive and hassle-free

Pros

Hassle-free with no stress and zero downtime.

Cons

The only issue we have is voice mail notifications on our phones and the call forward features after the phone rings, but that may be an issue with our own internal hardware.

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