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Callture Logo

Virtual PBX software for small to medium businesses

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Callture - 2025 Pricing, Features, Reviews & Alternatives

What is Callture?

The PBX may sound confusing at first, but if you break it up into a set of simple steps, you can begin to understand how the system works.

A caller dials your Nationwide Toll Free number. They are immediately greeted by the Auto-Attendant that plays a pre-recorded greeting. This greeting can either be a generic message that Callture has pre-recorded, or a personalized greeting that you can record. Callers are then instructed to dial a specific extension (Example - Press 251 for Sales). The caller dials the extension number and is immediately routed to a number that you have associated with this extension. You can then either accept the call, or have it go into your voicemail.

The caller will never hear a busy signal, and each call is logged for you to view in your on-line account manager.

How to use a PBX

Since our PBX is managed entirely on-line, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy to understand process that is much better than the alternative (hardware), and comes with a variety of useful features. For a list of features.

How to manage your PBX

Our PBX is quite possibly the easiest process you will ever need to understand. There are only 3 steps to follow, once your PBX is active.

1) Decide how many extensions you need, and have a corresponding phone number for each extension

2) Record a personalized Auto-Attendant greeting, if you wish

3) Record personalized voicemails for each extension that requires it, again, if you wish

Once these steps are completed, you can sit back and relax. Since there is no hardware to instill and configure, you never have to deal with confusion, down-time, or pay a hefty bill for a technician to repair your PBX. It is simple to use, and easy to understand..

Benefits of using Callture

Nationwide Toll Free Number
This is the main number that the features and benefits revolve around. This is the number that you
can advertise and give out to prospects and clients so they can reach you. The PBX (extensions) and voicemail (Enabled or Forced) can only work once this number becomes active. Callture gives you the option of selecting your own Toll Free Number. You can select an existing number from our list, which will be active within 24 hours. However, you also have the option of having a personal and unique Toll Free Number, Vanity numbers will become active within 4-7 business days. [top]

Professional Greeting

When you sign up for our PBX, you have the option to either use a generic greeting, or create your own. Callture has already established 3 greetings that you can choose from. However, to give your business a more personal feel, you can record your own greeting.
You can select the type of greeting you wish to use by following the instructions on your on-line account manager[top]

Auto-attendant

The auto-attendant is the best way to route your calls, and give your business that corporate feel. Upon calling your Toll Free Number, the caller will hear the greeting and will be prompted to dial an extension. Even better, you can create sub-menus based around the original menu.[top]

Voicemail Capacity

The voicemail for the Toll Free Numbers has a default capacity of 10 messages at any given time. However, you can increase this limit by calling our customer service representatives and requesting a larger capacity. Also, you can download your messages onto a computer and listen to them as audio files. You will be given notification via e-mail upon the arrival of each new message.[top]

Dynamic Operator Extension

By default, extension "0" will be forwarded to the receptionist. However, you can assign this extension to any number.[top]

Starting from

24.5

Per month

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Callture's key features

Most critical features, based on insights from Callture users:

Call Routing
Call Center Management
Call Recording
Contact Management
IVR
Access Controls/Permissions

All Callture features

Features rating:

Mobile Access
Automated Attendant
Automatic Call Distribution
Call Conferencing
Call Monitoring
Computer Telephony Integration
For Cloud Phone Systems
Online Voice Transmission
PBX
SIP Trunking
Unified Communications
VoIP
VoIP Connection

Callture awards

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Callture pricing

Value for money rating:

Starting from

24.5

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Callture support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation

Callture reviews

Overall rating

4.9

/5

31

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.61/10
Rating distribution

5

4

3

2

1

27

4

0

0

0

Pros
“The customer support is fantastic and I know who I talk to everytime, as I have spoken to them before. I feel like I get exclusive customer service and special preference.”
“I have used Callture for several years now with great experience and user friendly service. I would recommend them to anyone who needs this type of service.”
“Its reliable, they have great customer service, inexpensive.”
Cons
“The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.”
“Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight.”
“I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation.”

Callture FAQs

Q. What type of pricing plans does Callture offer?

Callture has the following pricing plans:
Starting from: $24.50/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Callture?

Callture has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Callture support?

Callture supports the following languages:
Spanish, English


Q. Does Callture offer an API?

No, Callture does not have an API available.


Q. What level of support does Callture offer?

Callture offers the following support options:
Chat, 24/7 (Live rep)

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