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Callture

Virtual PBX software for small to medium businesses

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Callture Pricing, Features, Reviews and Alternatives

Callture product overview

Price starts from

$

24.50

/momonth

What is Callture?

The PBX may sound confusing at first, but if you break it up into a set of simple steps, you can begin to understand how the system works.

Key benefits of using Callture

Nationwide Toll Free Number
This is the main number that the features and benefits revolve around. This is the number that you
can advertise and give out to prospects and clients so they can reach you. The PBX (extensions) and voicemail (Enabled or Forced) can only work once this number becomes active. Callture gives you the option of selecting your own Toll Free Number. You can select an existing number from our list, which will be active within 24 hours. However, you also have the option of having a personal and unique Toll Free Number, Vanity numbers will become active within 4-7 business days. [top]

Professional Greeting

When you sign up for our PBX, you have the option to either use a generic greeting, or create your own. Callture has already established 3 greetings that you can choose from. However, to give your business a more personal feel, you can record your own greeting.
You can select the type of greeting you wish to use by following the instructions on your on-line account manager[top]

Auto-attendant

The auto-attendant is the best way to route your calls, and give your business that corporate feel. Upon calling your Toll Free Number, the caller will hear the greeting and will be prompted to dial an extension. Even better, you can create sub-menus based around the original menu.[top]

Voicemail Capacity

The voicemail for the Toll Free Numbers has a default capacity of 10 messages at any given time. However, you can increase this limit by calling our customer service representatives and requesting a larger capacity. Also, you can download your messages onto a computer and listen to them as audio files. You will be given notification via e-mail upon the arrival of each new message.[top]

Dynamic Operator Extension

By default, extension "0" will be forwarded to the receptionist. However, you can assign this extension to any number.[top]

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation

Callture pricing information

Value for money

4.0

/5

3

Price starts from

$

24.50

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Callture features

Functionality

4.3

/5

3
Total Features11 6 categories

Most valued features by users

Contact Management
Mobile Access
Call Recording
Access Controls/Permissions
Call Routing
Call Monitoring
Call Center Management
Unified Communications

Functionality contenders

Callture users reviews

Overall rating

4.3

/5

3

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Service

Reviewed 2 years ago

Use it for all toll free calls.

Pros

Never a problem, works all the time. works all the time.

Cons

There is no deficiencies that I am aware of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Callture Connect

Reviewed 2 years ago
Pros

Have been using this product for the last six months without any issues, I'm able to stay connected with clients, whether I'm in the office or traveling. One of the features I most enjoy is the emailed voice mail from clients. This allows me to get back to my calls with answers, rather than questions, which could delay the processes moving forward.

Cons

It takes a little time to get used to the interface, but once it's set up correctly, it just works..... Just dive right in and you will be fine.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good, but There May be Better Options

Reviewed 3 years ago

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Pros

Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons

Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

Callture FAQs and common questions

Callture has the following pricing plans:
Starting from: $24.50/month
Pricing model: Free, Subscription
Free Trial: Available


Callture has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Callture supports the following languages:
Spanish, English


No, Callture does not have an API available.


Callture offers the following support options:
Chat, 24/7 (Live rep)

Most popular Callture comparisons

Callturevs3CX
CallturevsPBXact
CallturevsGoToConnect

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