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PhoneIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Phone System and Call Center Software via Salesforce
Table of Contents
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PhoneIQ - 2026 Pricing, Features, Reviews & Alternatives
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PhoneIQ overview
What is PhoneIQ?
PhoneIQ is a call center software and cloud phone system that runs on Salesforce from any device and can be accessed from anywhere across the globe by sales and customer service teams. It enables features like call handling, system management, and advanced analytics through a company’s existing CRM tool within Salesforce, connects with international customers, and syncs the entire customer team’s activity with the Salesforce database.
PhoneIQ captures every service rep’s customer interaction, speeds up dialing with click to dial, and always displays the right caller information thanks to its screen pop feature. Using IVR technology, it routes callers to relevant representatives, such as leads, account owners, and case owners. It monitors KPIs, tracks outcomes, records calls, places callers on hold, and coaches reps using monitor, whisper, and barge features. It also enables companies to keep their existing telephony infrastructure and telecom provider.
Key benefits of using PhoneIQ
Starting price
per month
Alternatives
with better value for money
PhoneIQ’s user interface
PhoneIQ reviews
Overall rating
4.8
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.6/10
5
4
3
2
1
8
2
0
0
0
Diego A.
CTO
Tom B.
Founder
James A.
Operations Director
William S.
Owner
Diego A.
CTO
Tom B.
Founder
Who uses PhoneIQ?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsPhoneIQ's key features
Most critical features, based on insights from PhoneIQ users:
All PhoneIQ features
Features rating:
PhoneIQ alternatives
PhoneIQ
Starting from
10
/user
Per month
LiveAgent
Starting from
15
Per month
Bitrix24
Starting from
61
Per month
InfoFlo
Starting from
20
Per month
PhoneIQ pricing
Value for money rating:
Starting from
10
/user
Per month
User opinions about PhoneIQ price and value
Value for money rating:
To see what individual users think of PhoneIQ's price and value, check out the review snippets below.
Diego A.
CTO
Tom B.
Founder
PhoneIQ integrations (3)
Top integrations
PhoneIQ support options
Typical customers
Platforms supported
Support options
Training options
PhoneIQ FAQs
PhoneIQ has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of PhoneIQ?
PhoneIQ has the following typical customers:
Small Business
Q. What languages does PhoneIQ support?
PhoneIQ supports the following languages:
English, Spanish, Portuguese
Q. Does PhoneIQ support mobile devices?
PhoneIQ supports the following devices:
Android, iPad, iPhone
Q. Does PhoneIQ offer an API?
No, PhoneIQ does not have an API available.
Q. What other apps does PhoneIQ integrate with?
PhoneIQ integrates with the following applications:
Salesforce Starter, Salesforce.org Nonprofit Cloud
Q. What level of support does PhoneIQ offer?
PhoneIQ offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat