App comparison
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Plum Voice
5
25
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice Automation Solutions
Last updated: March 2026
Plum Voice Alternatives & Competitors (2026)
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
Fathom
Free AI Meeting Assistant - Never take notes again!
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Escalation
5/5
API
5/5
Call Recording
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
Dialpad
Cloud communications system for enterprise businesses
0.6
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
USAN Contact Suite for Amazon Connect
Extending the power and breadth of Amazon Connect
0.3
Value for money
No pricing info
Starting price
Functionality
Automated Routing
5/5
Automatic Call Distribution
5/5
Agent Interface
N/A
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
0.3
Functionality
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Alerts/Notifications
4.7/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
Value for money
Starting price
Functionality
AI/Machine Learning
5/5
API
5/5
Chat/Messaging
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.4
Value for money
Starting price
0.1
Functionality
Code-free Development
4.6/5
Chatbot
4.6/5
Natural Language Processing
4.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
API
5/5
Autoresponders
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
5/5
Lead Capture
5/5
Chatbot
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.1
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
5/5
Call Logging
5/5
Call Monitoring
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.8
Value for money
No pricing info
Starting price
0.3
Functionality
Auto-Dialer
5/5
Alerts/Notifications
4/5
Activity Dashboard
3.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
Functionality
Activity Dashboard
5/5
API
5/5
Business Process Automation
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.3
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Access Controls/Permissions
N/A
Agent Interface
N/A
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.4
Value for money
Starting price
0.4
Functionality
AI/Machine Learning
5/5
Automatic Call Distribution
5/5
A/B Testing
N/A
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
1.4
Value for money
No pricing info
Starting price
0.7
Functionality
Automatic Call Distribution
5/5
Caller ID
5/5
Call Center Management
4.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
4.7
Value for money
No pricing info
Starting price
4.7
Functionality
Agent Interface
N/A
AI/Machine Learning
N/A
Alerts/Escalation
N/A
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5