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Plum Voice
5
25
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice Automation Solutions
Last updated: September 2026
Plum Voice Alternatives & Competitors (2026)
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.4
Value for money
Starting price
0.3
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.5
Value for money
Starting price
0.4
Functionality
Agent Interface
4.6/5
Auto-Dialer
4.5/5
Automatic Call Distribution
4.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.7
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
0.2
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
Value for money
Starting price
Functionality
Auto-Dialer
4.9/5
Automated Routing
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
0.2
Functionality
Agent Interface
4.9/5
Automated Routing
4.9/5
API
4.7/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
AI Summarization
5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.5
Value for money
No pricing info
Starting price
0.5
Functionality
Automated Routing
4.8/5
Automatic Call Distribution
4.5/5
Agent Interface
4.3/5
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5
0.6
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Activity Dashboard
5/5
Call Center Management
5/5
Caller ID
5/5