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Reach Logo

Multi-channel internal communications management

Table of Contents

Reach - 2026 Pricing, Features, Reviews & Alternatives

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Reach overview

What is Reach?

Reach from IC Thrive is an internal communications platform that allows organizations to send targeted messages to employees on various channels including Slack, Microsoft Teams, email, and SMS. Features include automated follow-ups, reports and analytics, read tracking, campaign insights, and more.

Reach enables organizations to communicate with targeted groups of employees via the individuals preferred platform, removing the need for employees to all use the same messaging platform. With activity dashboards, managers can see a list view of the channels each employee is opted into, as well as communications sent, scheduled, and in draft mode.

With Reach, user groups and contacts are automatically imported from Office 365 and can be grouped using different criteria including department, specialty, projects, and events. This allows managers to create tailored and targeted messages for each group, further encouraging response and engagement. Additionally, the platform provides analytics on distributed messages such as read and respond counts.

Starting price

5000per user /
per year

Alternatives

with better value for money

Reach’s user interface

Ease of use rating:

Reach reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Reach's features

Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
Activity/News feed
API
Communication management
Contact management
Content management
Customizable branding
Customizable templates
Data import/export
Drag & drop
Email management
Employee database
Employee directory
Employee engagement
Employee onboarding
Engagement tracking
File sharing
Mobile access
Mobile alerts
Multi-Channel communication
Newsletter management
Real-Time analytics
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Reporting/Analytics
Role-Based permissions
Screen sharing
SMS messaging
Survey/Poll management
Surveys & feedback
Third-Party integrations

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Reach pricing

Value for money rating:

Starting from

5000

/user

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Reach price and value

Value for money rating:

Reach integrations (4)

Reach support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk

Training options

Documentation
Live Online
Videos

Reach FAQs

Q. What type of pricing plans does Reach offer?

Reach has the following pricing plans:
Starting from: $5000.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Reach?

Reach has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Reach support?

Reach supports the following languages:
English


Q. Does Reach offer an API?

Yes, Reach has an API available for use.


Q. What other apps does Reach integrate with?

Reach integrates with the following applications:
Microsoft Outlook, Microsoft Teams, Slack, Microsoft 365


Q. What level of support does Reach offer?

Reach offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk

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