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Rooftop

Email and project management software for modern teams

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Rooftop Pricing, Features, Reviews and Alternatives

Rooftop product overview

Price starts from

15

/user

Per month

What is Rooftop?

Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation

Rooftop pricing information

Value for money

4.0

/5

10

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rooftop features

Functionality

3.9

/5

10

Total features

68

9 categories

Most valued features by users

Reporting/Analytics
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Contact Management
Communication Management
Data Import/Export
Product Roadmapping

Functionality contenders

Rooftop users reviews

Overall Rating

4.3

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.1/10
Rating distribution

5

4

3

2

1

4

5

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very pleased

Reviewed a year ago

We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?'

Pros

Improved proactive follow-up & productivity. More detailed analysis on closure delay of tasks & other details.

Cons

Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.

Vendor response

Hi Preston, thank you so much for your review and for your precious feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Rooftop is savior for project collaboration

Reviewed a month ago

It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail.

Pros

Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another.

Cons

It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Most of the options are really useful, this app allows a very professional customer support

Reviewed a year ago
Pros

Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.

Cons

Waiting time when charging a discussion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mon quotidien a changé

Reviewed a year ago

Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à Rooftop

Pros

L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser

Cons

Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger.

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Bon outil

Reviewed a year ago

Mais en générale il fonctionne très bien , et très pratique pour gérer des emails

Pros

simplicité, efficacité. bon support technique

Cons

petit bug parfois , après les mises a jour parfois il y a des données ou choses manquante

Showing original review in French. See translation

Rooftop FAQs and common questions

Q. What type of pricing plans does Rooftop offer?

Rooftop has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Rooftop?

Rooftop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Rooftop support?

Rooftop supports the following languages:
Dutch, English, French


Q. Does Rooftop offer an API?

No, Rooftop does not have an API available.


Q. What level of support does Rooftop offer?

Rooftop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

Common Rooftop comparisons

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