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Rooftop Pricing, Features, Reviews and Alternatives
Rooftop product overview
What is Rooftop?
Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.
Typical customers
Platforms supported
Support options
Training options
Rooftop pricing information
Value for money
4.0
/5
10
Starting from
15
/user
Per month
Pricing options
Value for money contenders
Rooftop features
Functionality
3.9
/5
10
Total features
68
9 categories
Most valued features by users
Functionality contenders
Rooftop users reviews
Overall Rating
4.3
/5
10
Positive reviews
Overall rating contenders
Preston P.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 1-2 years
Review source
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We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?'
Improved proactive follow-up & productivity. More detailed analysis on closure delay of tasks & other details.
Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags & checklists for team members.
Hi Preston, thank you so much for your review and for your precious feedback!
Musliah R.
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for 6-12 months
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It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail.
Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another.
It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template.
Louis S.
Pharmaceuticals, 51-200 employees
Used daily for 6-12 months
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Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports.
Waiting time when charging a discussion.
Linda E.
Machinery, 51-200 employees
Used daily for 1-2 years
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Expérience plus que positive vu que mon travail au quotidien a largement été améliorer grâce à Rooftop
L'utilisation de Rooftop dans le département de service après-vente dont je fais partie a radicalement changé mon travail au quotidien: rapidité, amélioration du suivi des dossiers, clarté. Mon travail a largement gagné en efficacité. L'interface est conviviale et facile à utiliser
Le chargement de certaines tâches est parfois lent dû probablement à la quantité d'information à charger.
Showing original review in French. See translation
Mohamed H.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 1-2 years
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Mais en générale il fonctionne très bien , et très pratique pour gérer des emails
simplicité, efficacité. bon support technique
petit bug parfois , après les mises a jour parfois il y a des données ou choses manquante
Showing original review in French. See translation
Rooftop FAQs and common questions
Q. What type of pricing plans does Rooftop offer?
Rooftop has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Rooftop?
Rooftop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Rooftop support?
Rooftop supports the following languages:
Dutch, English, French
Q. Does Rooftop offer an API?
No, Rooftop does not have an API available.
Q. What level of support does Rooftop offer?
Rooftop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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