Shift Reviews

Easy to use if you are a light user with a couple of accounts

Poor customer support Very unreliable and keeps crashing

I love Shift for how it allows me to zoom about my different workspaces. Slack to Asana to email to calendar – all so easy. I also like being able to colour code apps and control notifications.

Honestly, I still don't fully understand the 'workspaces' function of Shift, or the bookmarks bar! I just add all my emails and apps on the sidebar.

I appreciate that I can have the feature called, "workspaces." This is a section on the side panel where you can open up or bookmark any relevant tabs according to a particular project, or "workspace." I have one workspace for all of my assistants to research. This workspace can also be shared which is awesome.

Some apps are not available. For instance, they don't have Kakaotalk which is a pretty popular Korean messaging app (that has a desktop function as well). Others are a latency issue when loading. The browser is running off of Chrome. And when you switch between browsers or messaging apps, there is a 1-2 second latency. I original thought it was my internet, but I contacted Shift and they said that's a common occurrence with the nature of the software.

Hi Bonnie, Thank you so much for your review of Shift. We love to hear that you're using Workspaces to collaborate with your team. Thanks for the app suggestion, we are adding new apps all the time. We have added Kakaotalk to the list and you should see it live within the next few weeks!

Shift allows me to get more done in my day and has helped me to increase my productivity. It is well thought out and so easy to use and deploy.

To be honest, I don't have a feature I don't like.

I really liked Shift when I first got it. It worked as advertised (with minor bugs) and I was happy to share with friends. Nice that tabs never close, although they do sign out weirdly frequently and there's no autofill to quickly log back in. Those problems aside, it improved my workflow having all my essential tabs in one place, so much that I became over-reliant on it...

When my company switched to 2-factor authentication, this app that I paid for became completely useless. It never sends a notification to my phone when I try and sign in, and goes to a 404 when I select "try another method." Have sent multiple "feedback forms" over the past month or two to deaf ears. Now I'm in this weird place where I still have some apps in Shift and some in Chrome... it's probably worse workflow-wise than before.

According to their website, "Shift is the desktop app for streamlining your accounts, apps, and workflows." and if you watch a tutorial video you'll see it does exactly that. On the free version you can add two email accounts and 1 app account. Thus, the free version is ideal for someone who only has two Google accounts but still wants to consolidate things. The pro version costs less than 100 dollars; $99.99 per year; that's roughly $8.33 per month. It's the pro option where Shift really shines. Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps. Customers willing to pay for pro can truly streamline their workflow into one highly efficient system. Shift also offers a Team version, but you must provide details and ask for a price quotation.

The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting all the pro features for free. The free version doesn't offer anything that most mail clients can't already do. As such, it seems like the free version only exists as a means to tempt the user into buying the pro version where things really happen.

Shift has continued to evolve during the time that I've used it and continues to become a more efficient way to manage the multiple apps and windows that I have to use daily. The app integrations are a god send given I no longer have to keep multiple apps/windows open.

The one draw back that I have found is that Shift does not import bookmarks from Chrome or other browsers. Once they get these in, I doubt I'll need to use an actual internet browser for anything.

Thank you for the review. We're very excited to hear that your workflow has been streamlined with Shift and that your desktop is neater. We're working hard on functionality to allow for importing bookmarks from the web so that you don't need to use a browser ever again. Stay tuned for updates!

- intuitive, simple user interface - ability to control multiple accounts in multiple apps without signing in and out - seamless integration with Google mail, drive and other services - ability to add practically any app that I might use - works on both my WIndows and Mac devices

- would like a little more flexibility to customize the gmail interface - have had a couple of issues with newer upgrades not working with my older MacOS

I like the functionality- that it aggregates my email addresses into one place (for the most part). I also like that it goes beyond email and pulls things like Messenger and Hangouts into one dashboard. It's a lot cleaner than browser tabs and it's easy to shut off when I need to focus on tasks.

Accounts that sign out. That's really frustrating. The other thing would be that I need more types of email (Yahoo) to interface with this. It's a work in progress, I know.

Thank you for the review! We're happy to hear you're using email, Messenger and Hangouts in Shift to help focus on tasks. You may already know this, but while we do not have functionality to add Yahoo as an email account, we do support adding Yahoo Mail as an app which will have all the functionality of an email account. If you have any questions, feel free to reach out to our support team.

Integrations to all the cloud platforms we use internally. It allows me to combine personal email amd corporate and clearly seperate wothout having a million tabs opened in Chrome.

No really downfalls of solution. Only one I’ve come Across was a lack of an extension support for a new CRM we adopted, Copper. Other than that Shift supports almost all the cloud platforms we ir anyone could ever use.

Thank you for the review. We're excited to hear you're increasing productivity with Shift. You may have already noticed, but we do support Copper CRM. If you have any questions about getting up and running with Copper in Shift, feel free to reach out.

I like that everything I need is at my fingertips, in a visually appealing way, with no chance I will accidentally close a tab. Best features are LastPass integration and having each Google Drive file pop out as a separate window!

It can be buggy - moving slowly, windows don't open where they should, kicking you out of accounts seemingly at random. I also don't love that Google Drive windows automatically go to the back no matter which window you were in last.

The ability to manage multiple email and web applications in one place. The ability to move between the accounts with one click. The ability to see all badge notifications so I can tend to the accounts that need attention and ignore the ones that don't without having to login to every single one.

From time to time, it seems like the program gets overwhelmed and crashes. When that happens, I typically restart it twice before it resumes normally.

I'm a freelancer, and I have multiple clients who want me on multiple email addresses and project management platforms. Before Shift, managing every single one of them was a nightmare. Shift keeps me productive and sane, and I would not do without it.

There are a few features and functions I wanted to see on it that I couldn't get. For example, I'd like to see more personal to-do/calendar/productivity apps on there vs. huge project management apps, and I'd like to maybe see some personal budgeting software on there too.

Thanks for the review! Glad to hear you're using Shift to be more productive with your freelance projects. We are adding new apps all the time. If you have some apps in particular that you regularly use that you'd like to see in Shift, feel free to reach out and we can add them to the list.

I love the connection of all my google drives and apps as well as the fine tune control of bringing all my emails together with different alarm and notification structures. I love the integration of other apps like grammarly, etc.

I wish there was a refresh button so that I could check if the email has come in just like on a web browser, instead of having to wait for the app to update on its own schedule.

Thanks for the review! We're excited to hear that you're enjoying Shift. As you may have already noticed, there is now a refresh button on the top bar that will refresh the screen that you have in focus. If you're still having issues with this, please feel free to reach out to our support team.

This makes managing my many accounts as easy as pie. I have 6 Gmail accounts I work with, and plenty of applications too - having them all in one easy-to-access place makes my workflow smooth and reliable. I love this software.

It sometimes glitches and shows notifications that don't exist or are already cleared.

It's all right there. No opening and accidentally closing browser tabs, no hunting down bookmarks or even wasting a few second typing the beginning of a website to get where you need to be. I manage multiple email accounts and use several different applications to communicate with clients and manage my business. Time is something I can never get more of so when it comes to tools and saving time even as a small business owner Shift is extremely valuable to me. Between the extensive collection of apps and browser extensions, everything is right at my fingertips. Just a few seconds can really add up over a day/month/year... It's worth EVERY single penny to me!

I don't have many complaints about Shift except the short lag getting notifications through my Gmail accounts. I will get a ding on my phone before I get a ding in Shift. It's minor but that is the only thing I can think of that really would be anything annoying.

All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications.

I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random.

1. Ease of use 2. Interface 3. Having Trello, Slack, and two email accounts in one window

Many of the integrations I hoped to use simply do not work. So for Shift to claim it has them and then to experience them not functioning effectively is extremely frustrating. And this is not user error. I have tried closing, quitting, and reopening the application, refreshing, logging in and out of accounts, and completely deleting and re-adding integrations. Nothing helped. I completely understand glitches now and again and understand these integrations require communication between platforms. However, the extent to which I am having issues with integrations is unreasonable. I'm specifically referring to: 1. Spotify (won't play music) 2. Toggl (won't load, blank screen except for top navigation) 3. Squarespace (won't load) 4. Sprout social (won't load, blank screen)

Thank you for the review! We're happy to hear you're finding Shift easy to use and enjoying having your apps and multiple email accounts in one window. You may have noticed the addition of focused web tabs recently and that many of the bugs you mentioned have been fixed. However, if you're still have any of these issues or any new issues have come up, we'd love to hear from you. Feel free to reach out or to create a support ticket (https://support.tryshift.com/new).

Shift truly is a game-changer. At any given time I've got 3 personal/professional emails, plus show specific emails. Many of them are paid GSuite accounts, but many aren't. The ability to manage several emails and drives without having to sign in/out truly saves hours of time and headaches per project. Being able to add in apps like Dropbox and Spotify is next level. It almost feels like I have a separate, simple operating system.

Aside from a few glitches that get quickly patched, I have no complaints.

It saves me time and energy each day as it allows me to SHIFT between the major tools and platforms I work from. Fast, easy, light. I love it.

I learned right after paying for it that there is another software called Station that is similar and free. There are some tools + platforms I use that do not (yet) integrate with Shift.

Thanks for the review! We're glad to hear that you're saving time and energy because of Shift. We are always adding tools and platforms to Shift. If you have some specific apps you'd like to see, feel free to reach out and we can get them in our roadmap.

Having everything in one app has been a game-changer. I use multiple GSuite accounts, 5+ Slack Workspaces, Evernote, ClickUp for project management, Toggl to track time - all of these apps running on my computer made it really slow and I didn't realize how much time I spent navigating around everything. Shift conveniently puts everything in 1 place and has saved me so much time I didn't know I could get back.

I do run a lot in it, but 1-2 times a day I have to reload the entire app because it's glitching and won't save properly (I've never lost anything because I realize it super fast, but still annoying)

If you have a lot of different Google products you use regularly (multiple email addresses, calendar, drive, contacts, etc), Shift saves you a ton of tabs and time switching, consolidating everything into one easy to navigate interface. As a business owner that oversees 3 email addresses actively and 3-5 more occasionally, Shift is worth it solely for the email element. It gets even better having calendar integrated. Shortcuts are helpful to jump between everything with ease.

Once I leveled up to pro, I found that there were diminishing returns. The more things that were all shoved into one interface, the harder it was to navigate it all. And several of the new programs/add-ons had much more limited functionality. Basic is solid. Pro is best. Advanced is overrated.

Shift has been a great tool for accessing several of our programs and accounts! The ability to access several web apps in one portal is very efficient and makes it easy to add multiple accounts. Shift is much more than a client for Gmail. It can access a wide variety of web apps and services. Notifications are easy to see and makes it easy to swap back and forth quickly between apps.

Lack of an admin portal to manage licensing and users of the group account.

Having a single mail client which brings all my accounts together. I like that they are all separated, but I can quickly change between them and see unread count in the sidebar. Shortcuts to jump to my calendar and back to my inbox make it quick and easy. Having it in a desktop client allows me to not need to worry about the browser and which account I'm signed into right now when pulling up my mail. Ease of use, convenient and familiar (gmail interface), quickly fetched mail, and other features make this a goto client for me right now. The extensibility now with extensions is a great feature.

Sometimes it seems like the memory usage by Shift can get a little out of hand. I tend to force quit the application and relaunch it. Sometimes an extension doesn't work correctly and it's not clear how to fix it (like the Zoom extension saying I need to log in again to authenticate, but then not having a method of doing so - at least not easily found).

That it integrates with a wide variety of software, messaging apps and more. I love that i can easily toggle between multiple email identities as well as messaging apps. I haven't tried some of the more recent additions, but am excited to.

It's still a little bit of a clunky UI and I wish there were more app integrations (like airtable). I also wish I could visually customize the appearance a bit more.