App comparison
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SmartLine
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Second phone number solution for small businesses
Last updated: September 2025
SmartLine Alternatives & Competitors (2026)
Top 5 free alternatives

Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs


0.5
Value for money
Starting price
0.7
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business


0.8
Value for money
Starting price
0.7
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

CTM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call tracking and contact center solution


0.5
Value for money
Starting price
0.7
Functionality
Call Tagging
5/5
Alerts/Notifications
5/5
Performance Management
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

Ricochet360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management and auto dialer solution


0.8
Value for money
Starting price
0.8
Functionality
Sales Pipeline Management
5/5
Call Logging
5/5
Alerts/Notifications
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your ultimate workspace


0.2
Value for money
Starting price
0.4
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

Zoho Voice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams


0.2
Value for money
Starting price
0.2
Functionality
Dashboard
5/5
Automated Attendant
5/5
Auto-Dialer
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.


0.3
Value for money
Starting price
0.5
Functionality
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Phone system for support and sales teams


Value for money
Starting price
0.2
Functionality
Employee Activity Monitoring
5/5
Real-Time Monitoring
5/5
Activity Dashboard
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot


0.7
Value for money
Starting price
0.7
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

Unitel Voice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Private branch exchange (PBX) with fax forwarding


0.6
Value for money
Starting price
0.6
Functionality
Voice Mail
5/5
Call Transfer
5/5
Collaboration Tools
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5

CloudTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams


0.2
Value for money
Starting price
0.4
Functionality
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


Value for money
No pricing info
Starting price
1.1
Functionality
Video Conferencing
5/5
Auto-Dialer
N/A
Video Conferencing
N/A
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


1.0
Value for money
Starting price
1.1
Functionality
Call Routing
5/5
Alerts/Notifications
5/5
CRM
N/A
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.3
Value for money
Starting price
0.1
Functionality
Softphone
5/5
Predictive Dialer
5/5
Contact Database
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.3
Value for money
Starting price
0.3
Functionality
PBX
5/5
Virtual Extensions
5/5
Multi-User Collaboration
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.5
Value for money
Starting price
0.6
Functionality
Caller ID
5/5
Computer Telephony Integration
5/5
Call Routing
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.1
Value for money
No pricing info
Starting price
0.5
Functionality
Call Transfer
5/5
Social Media Integration
5/5
CRM
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.6
Value for money
Starting price
0.8
Functionality
Call Transfer
5/5
Communication Management
5/5
SMS Messaging
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.5
Value for money
Starting price
0.7
Functionality
Online Voice Transmission
5/5
Voicemail Transcription
5/5
Third-Party Integrations
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5


0.9
Value for money
Starting price
0.9
Functionality
Contact Management
5/5
SIP Trunking
5/5
Online Voice Transmission
5/5
Top Features
Call Routing
5/5
Caller ID
3.7/5
Call Logging
3.7/5
