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Textmagic Logo

Unified platform for managing business communication

Table of Contents

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Textmagic - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Textmagic overview

Based on 260 verified user reviews

What is Textmagic?

Reviews for Textmagic come from a wide variety of industries, including consumer services (7% of reviewers), education management (6%), and financial services (6%). The most frequent use case for Textmagic cited by reviewers is appointment reminders (41% of reviewers).

What do users say about Textmagic pricing?

Most users consider Textmagic to offer good value for money, highlighting its pay-as-you-go pricing and suitability for small budgets. Some reviewers feel the pricing is fair, but some users report costs can be high for infrequent or non-profit users.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Message Sending

Group Messaging

Client Communication

Pricing

Text Communication

Textmagic’s user interface

Ease of use rating:

Textmagic pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(17)
3-4(43)
5(200)

What do users say about Textmagic?

Reviews for Textmagic come from a wide variety of industries, including consumer services (7% of reviewers), education management (6%), and financial services (6%). The most frequent use case for Textmagic cited by reviewers is appointment reminders (41% of reviewers).

Select to learn more


Who uses Textmagic?

Based on 260 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Non-Profit Organization Management
Consumer Services
Retail
Others

Use cases

Appointment Reminder
Appointment Scheduling
SMS Marketing
SMS Survey
Mobile Marketing

Textmagic's key features

Most critical features, based on insights from Textmagic users:

Message personalization
Reporting/Analytics
Scheduled messaging
Contact management
2-Way messaging
Engagement tracking
Mobile coupons

All Textmagic features

Features rating:

2-Way messaging
Access controls/permissions
Alerts/Notifications
API
Appointment scheduling
Audience targeting
Automated responses
Automated scheduling
Autoresponders
Calendar management
Call reminders
Campaign analytics
Campaign management
Chat/Messaging
Client database
Confirmations/Reminders
Contact database
Contact management
Conversion tracking
Coupons
CRM
Customizable fields
Customizable templates
Data import/export
Email management
Email marketing
Engagement tracking
Event triggered actions
Group scheduling
Interaction tracking
Keyword tracking
Landing pages/web forms
Mass texting
Message personalization
MMS
Mobile access
Mobile coupons
Mobile keywords
Multi-Channel marketing
Multi-Language
Multi-Location
Payment reminders
Polls/Voting
Push notifications
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Rescheduling
Scheduled messaging
SMS marketing
SMS messaging
SMS reminders
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Templates
Text-to-Win
Third-Party integrations
Two-Way communication

Textmagic alternatives

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Textmagic pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Add credit when needed
  • Credit never expires
  • Unlimited contacts

Professional 2K

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Billed monthly
  • 2-month credit rollover
  • Unlimited contacts
  • Texting number included
  • Free inbound texts

Connect 10K

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Billed monthly
  • 2-month credit rollover
  • Unlimited contacts
  • Free inbound texts
  • CPaaS texting number

User opinions about Textmagic price and value

Value for money rating:

Of 39 reviews that provide robust commentary on Textmagic's price and value, mention it in a positive light.

Most users consider Textmagic to offer good value for money, highlighting its pay-as-you-go model, reasonable pricing, and suitability for small budgets or startups. They say the platform is cost-effective, easy to use, and provides essential features without requiring a subscription. Some reviewers feel the pricing structure is fair and appreciate not losing credit between campaigns. However, some users report that costs can become high for infrequent or non-profit users, and a few feel the service is expensive compared to competitors or lacks desired automation features for the price.

, and

Textmagic integrations (1)

Integrations rated by users

We looked at 260 user reviews to identify which products are mentioned as Textmagic integrations and how users feel about them.

Integration rating: 4.8 (4)

We use Zapier to connect our boards and automate some of our projects.

PD

Patricia D.

Manager Business Administration

Make logo
Make

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

All the emails related to a project or talent management goes right into Monday.com. It's great

Scheduling of appointments.

PD

Patricia D.

Manager Business Administration

1/2
CaseWorthy logo
CaseWorthy

Integration rating: 4.0 (1)

I don't know if this is possible already, if so, that's a big champion-level win!

DF

Devon F.

Workforce Development Manager

Textmagic customer support

What do users say about Textmagic customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Textmagic customer support.

Widely noted by reviewers, Textmagic customer support is fast, responsive, and easy to reach when issues arise.

A significant portion of users highlight the professionalism and effectiveness of the support team in resolving problems.

A minority of users report slow response times and unhelpful or dismissive support interactions.

Certain users mention customer service being rude, uninterested, and lacking follow-up or issue resolution details.

Support options

Phone support
Email/help desk
Chat
Faqs/forum

Training options

Live online
Videos
Documentation

To see what individual users say about Textmagic's customer support, check out the review snippets below.

“Anytime I needed help, customer service responds immediately!”

SS

Sandra S.

Project Director/Trainer

“Effective service with lot of configuration options and possibility to manage groups of users.”

ML

Marcello L.

System manager

“Terrible. When errors happened the customer service took days to respond or did not respond at all”

SF

Sean F.

Operations Manager

Textmagic FAQs

Q. Who are the typical users of Textmagic?

Textmagic has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Textmagic used for?

TextMagic is a comprehensive business text messaging service that combines SMS and email communication capabilities in a unified platform. The software serves as an all-in-one solution for marketing campaigns, two-way SMS chats, notifications, and staff communication, catering to businesses of all sizes from solo entrepreneurs to growing teams across various industries. The platform enables organizations to reach their audience through multiple communication channels, offering tools for mass texting, email campaigns, and real-time customer engagement through a shared inbox system that centralizes all business conversations. The platform allows users to send personalized text messages to thousands of contacts simultaneously, with support for messages up to nine hundred eighteen characters in standard format or four hundred twelve characters in Unicode. Users can schedule one-time or recurring text campaigns, track delivery and response rates in real time, and manage two-way conversations through a unified inbox. The system includes dedicated virtual numbers with options for toll-free texting, local numbers with various area codes, and ten-digit long code texting for improved deliverability. Advanced features include dynamic fields for message personalization, automated opt-out management for compliance, sender ID customization, and comprehensive campaign analytics. The platform also supports multimedia messaging, SMS surveys, and email campaign functionality with rich text or HTML templates, open and click tracking, and segmentation capabilities. TextMagic offers extensive integration capabilities through its REST API and pre-built connections with third-party services. The platform provides API wrappers in eleven programming languages, allowing developers to integrate SMS functionality into existing business systems. Users can connect TextMagic with over one thousand applications via Zapier or utilize the direct integrations with Communications Platform as a Service providers such as Twilio, Vonage, Sinch, and Bandwidth. The "Bring Your Own Number" feature enables businesses to connect existing numbers from these providers to TextMagic's interface while maintaining their current messaging rates. For security and compliance, TextMagic implements data protection standards, with features like two-factor authentication, single sign-on via SAML, and comprehensive audit logging to ensure data protection across all integrations.


Q. Does Textmagic support mobile devices?

Textmagic supports the following devices:
iPhone, iPad, Android


Q. What level of support does Textmagic offer?

Textmagic offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

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