Convirza is a cloud-based call tracking and optimization software designed to help small to large businesses manage marketing results and spending, and track ad revenue. The solution allows users to handle phone calls and trace them directly to their offline and online sources.
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.
Patient Prism is a call recording software that helps dental practitioners track calls, identify opportunities, and re-engage with patients to schedule bookings. Key features of the platform include call scoring, opportunity value identification, staff attribution, marketing analytics, performance tracking, and transcription.
With 3CLogic, enjoy the benefit of configuring your call recording policy to include recording of all calls, none, random sampling, or agent on-demand. Easily link call recordings to records in your CRM or customer service management platform for convenient future reference.
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
Phonexa is an all-in-one marketing software that streamlines call tracking, lead management, ROI tracking, email marketing, and accounting for businesses across healthcare, insurance, or home service industries.
Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.
Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.
SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.
The Honeit interview platform turns natural phone and video interview conversations into insights. Honeit was designed for recruiting and hiring teams to schedule, screen and assess candidates faster using real-time conversational insights.
VSLogger by Versadial is a cloud-based call recording solution which helps companies record calls to improve employee coaching, compliance & liability protection. The platform can be integrated with business telephone systems and computers, and all call recordings can be accessed via a web browser.
Delivering the best customer experience is a continuous improvement process. With TalkChief you can enable call recordings for inbound and outbound calls that enable you to monitor, evaluate and improve your daily operations.
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call.
PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.
Impact customer satisfaction, improve agent effectiveness and comply with legal requirements and security concerns with an effective way to assess quality of voice and text-based customer interactions.