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FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.
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8x8 X Series, the 8x8 eXperience Communications Platform, is an integrated contact center, chat, voice, video, and APIs solution designed to enable agile company-wide collaboration across enterprises.
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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.
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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface
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CDR
Call Detail Record (CDR) is simply the practice to capture call details along with actual call recordings within a call center to improve agent productivity and boost customer satisfaction.
Call Detail Record (CDR) is simply the practice to capture call details along with actual call recordings within a call center to improve agent productivity and boost customer satisfaction.
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800response is a lead generation, call tracking, and customer analytics platform that helps businesses streamline processes related to generating and tracking leads, customer data capture, marketing campaign management, interaction analysis, & more.
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Phonexa is an all-in-one marketing software that streamlines call tracking, lead management, ROI tracking, email marketing, and accounting for businesses across healthcare, insurance, or home service industries.
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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
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Modjo is a platform focused on enhancing the productivity of revenue teams by analyzing customer interactions.
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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.
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Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more
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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.
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Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.
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FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.
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Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing
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Convirza is a cloud-based call tracking and optimization software designed to help small to large businesses manage marketing results and spending, and track ad revenue. The solution allows users to handle phone calls and trace them directly to their offline and online sources.
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RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.
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The Honeit interview collaboration and intelligence platform transforms phone screens, intake calls, and video interviews into real-time data and insights. Honeit was designed for recruiting and hiring teams to schedule, screen and assess candidates faster using real-time conversational insights.
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Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.
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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.
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MyOperator is a cloud-based software that helps enterprises streamline business communications and resolve customers’ queries on a centralized platform. Supervisors can use the IVR system to provide personalized welcome messages to clients and automate workflows according to requirements.
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Oreka TR total call recorder is an on-demand call or screen recording solution, offering live monitoring, call exporting, audit trailing, auto-tagging, and more
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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
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