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ZIWO
API Based cloud contact center software with CRM Integration
ZIWO Pricing, Features, Reviews and Alternatives
ZIWO FAQs
ZIWO has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of ZIWO?
ZIWO has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ZIWO support?
ZIWO supports the following languages:
French, English, Arabic
Q. Does ZIWO support mobile devices?
ZIWO supports the following devices:
Android, iPad, iPhone
Q. Does ZIWO offer an API?
Yes, ZIWO has an API available for use.
Q. What other apps does ZIWO integrate with?
ZIWO integrates with the following applications:
Zoho Sheet, Zoho Checkout, Microsoft Azure, Zapier, Zoho Flow, Freshsales, Freshdesk, Salesforce Sales Cloud, Zoho WorkDrive, Zendesk Sell, HubSpot CRM, Intercom, Zendesk Suite
Q. What level of support does ZIWO offer?
ZIWO offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)
ZIWO product overview
Key benefits of using ZIWO
* Call Tracking feature can be implemented for Developers in very simple steps for sales & marketing campaign tracking
* Call Masking protects your customers private data and enables smooth communication between your business and your clients
*Agent and Admin Mobile App makes ZIWO available on the go with inbound, outbound calling, call recording, status change all at your fingertips
*Know actual emotion of your customers with this AI based Emotion Tracking feature available for all Call Recordings with emoji display
Typical customers
Platforms supported
Support options
Training options
Not sure about ZIWO? Compare it with a popular alternative
Starting from
40
Per month
Flat Rate
Starting from
No pricing info
ZIWO pricing information
Value for money
4.6
/5
84
Starting from
40
Per month
Flat Rate
Pricing options
Value for money contenders
ZIWO features
Functionality
4.6
/5
84
Total features
83
15 categories
Most valued features by users
Functionality contenders
ZIWO users reviews
Overall Rating
4.7
/5
84
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.13/10
59
23
2
0
0
Overall rating contenders
Raed C.
Computer Software, 51-200 employees
Used daily for 1-2 years
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it's easy interface, can track our call center agents as well as flexible to access.
we have been waiting the time to launch the mobile App, I think will be perfect.
Manar F.
Consumer Services, 11-50 employees
Used daily for 1-2 years
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its good platform, easy access , not complicated , needs some improvement, but over all its good and recommended.
* Easy to login * voice is clear* country code added by default
* When there's a call coming , the notification displaying prevent me from clicking on the call to answer* It will log me out , although i didn't logout , so i need t refresh and check connection to make sure im available
Ahmad Y.
Food & Beverages, 201-500 employees
Used daily for 6-12 months
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Support Quick response where needed. Salute to that
More features and more roles across the software
Thanks Ahmad!
Munyaradzi S.
Food & Beverages, 51-200 employees
Used daily for 2+ years
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we are able to assist our customers effectively and in a timely manner.
- The software is modern and user friendly. - l like the Live dashboard feature as it allows us to do real-time monitoring of the team that is logged in. - the ability to track all the calls that are recorded easily.
nothing at the moment, the software is easy to use.
Thank you so much for your kind words !
Mohammad F.
Furniture, 201-500 employees
Used daily for 2+ years
Review source
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amazing experience, if i opened my own company, ill definitely use ZIWO
easy to use, can make international calls, record calls
nothing so far, the software is amazing, but some keyboard features could be helpful
We're happy you had a fantastic experience with us, Mohammad! It's wonderful that ZIWO has made such a difference for you. We're grateful for customers like you! Cheers!
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