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Cloud Communication Platform
Salesforce Platform

Cloud Communication Platform Software Integrated with Salesforce Platform (2026)

Last updated: April 2026

All apps

Leaders

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Features

Chat/Messaging(16)

Activity Dashboard(11)

Alerts/Notifications(12)

API(17)

Audio/Video Conferencing(8)

Integrated with

Salesforce Platform

Google Calendar(3)

HubSpot CRM(11)

Intercom(3)

Microsoft 365(2)

Pricing model

Free(2)

Open Source(1)

Free Trial(11)

One Time License(1)

Subscription(12)

Devices supported

Mac(13)

iPad(9)

Android(12)

Linux(7)

Web-based(17)

iPhone(12)

Windows(14)

Organization types

Small Business(16)

Non Profit(7)

Large Enterprises(16)

Public Administrations(8)

Freelancers(8)

Mid Size Business(17)

User rating

All Reviews

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17 software options

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Elixir Cloud

4.3

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The future of CCM is simplified, secured, and scalable

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Elixir Cloud: A revolutionary CCM platform that combines deep industry experience and cloud-native technology to transform customer communications.

Ultatel Cloud Business Phone System

4.7

(41)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered

Wildix

4.7

(209)

157

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The First Sales-Oriented Unified Communications Solution.

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Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

BroadVoice Cloud PBX

4.4

(30)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice’s leading cloud-based business communications platform unifies your business phone, video conferencing, and texting under a single phone number.
Get fast implementation, quality and reliable service, at an affordable cost.

Symphony Communication

4.4

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Messaging, voice, directory & analytics software for finance

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Symphony Communication offers four interconnected platforms, including messaging, voice, directory, analytics, designed for the financial services industry. Trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

Fonvirtual Virtual PBX

(0)

Private branch exchange (PBX) solution

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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

VirtualPBX

4.7

(36)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

metricVOICE

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

Placetel

4.3

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

Messaging Made Easy

(0)

Salesforce-based cloud communication platform

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Messaging Made Easy is a comprehensive communication solution that enables organizations to send Viber, WhatsApp, and SMS messages directly from Salesforce to over one hundred and ninety countries globally.

Ringover

4.7

(862)

678

146

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Kixie PowerCall

4.6

(293)

241

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

CM.com Communications Platform

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

Read more about CM.com Communications Platform

Users also considered

Vonix

4.8

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communication tools for modern businesses

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Vonix’s cloud communication platform unifies voice, messaging, and collaboration tools into one system. Easily manage calls, texts, and customer interactions anywhere, improving efficiency and ensuring seamless business communication.

Gupshup

4.3

(35)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One-to-one. With Everyone

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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

Voicespin

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-based omnichannel contact center platform

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VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

uContact

4.5

(81)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

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