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VirtualPBX Logo

One simple plan. Everything included.

Table of Contents

VirtualPBX - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

VirtualPBX overview

What is VirtualPBX?

VirtualPBX gives you a complete business phone system for $15/user/month with every feature already included. No confusing plans. No feature gates. No surprises.

Just smarter voice for your business, whether your team is at a desk, on the road, or working from home.

Add AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and grow into advanced messaging or contact center capabilities as your needs evolve.

Most importantly, you're backed by knowledgeable, U.S.-based support from people who genuinely know the platform and understand small business. Because having the right technology is important—but having the right people behind it matters too.

Starting price

15per user /
per month

Alternatives

with better value for money

VirtualPBX’s user interface

Ease of use rating:

VirtualPBX reviews

Overall rating

4.7

/5

38

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.92/10
Rating distribution

5

4

3

2

1

32

4

1

0

1

Pros
“However, despite the immediate and obvious benefits of state-of-the-art PBX Business Phone Service at a fraction of the cost charged by the TELECOM Giants in the Industry, It is the personalized customer support that I've received over the years that resonates with me more than anything.”
DW

Desmond W.

IT Director

“No where did it state the pricing difference. Upon several calls/emails with them it became apparent that our NEW plan was going up 300%. ”
Verified reviewer profile picture

Daniel T.

President & CEO

“Now they have come after their long standing customers with a FORCED switch over to a NEW pricing plan scheme. ”
Verified reviewer profile picture

Daniel T.

President & CEO

Cons

Who uses VirtualPBX?

Based on 38 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Insurance
Real Estate
Transportation/Trucking/Railroad
Others

Use cases

Business Phone Systems
VoIP
Call Recording
Call Center
Remote Work

VirtualPBX's key features

Most critical features, based on insights from VirtualPBX users:

Communication management
File sharing

All VirtualPBX features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
AI summarization
Alerts/Escalation
Alerts/Notifications
API
Archiving & retention
Audio/Video conferencing
Auto-Dialer
Automated attendant
Automated responses
Automatic call distribution
Blended call center
Callback scheduling
Call center integration
Call center management
Call conferencing
Call disposition
Caller id
Caller profiles
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call screening
Call tagging
Call tracking
Call transcription
Call transfer
Call whispering
Chatbot
Chat/Messaging
Collaboration tools
Communication management
Computer telephony integration
Conferencing
Contact database
Contact management
CRM
Customizable Caller ID
Customizable reports
Dashboard
Electronic faxes
Employee directory
Event triggered actions
Fax Management
File sharing
File transfer
For cloud phone systems
Generative ai
Group messaging
Inbound call center
Interaction tracking
IVR
Live chat
Manual dialer
Mass texting
Mobile access
Monitoring
Multi-Channel communication
Multi-Language
Multi-User collaboration
On-Demand recording
Online voice transmission
Outbound call center
PBX
Performance management
Performance metrics
Projections
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Recording
Remote access/control
Reporting/Analytics
Reporting & statistics
Ring Groups
Role-Based permissions
Scheduled messaging
Scheduled recording
Sentiment analysis
Single sign on
SIP trunking
SMS marketing
SMS messaging
Softphone
Surveys & feedback
Tagging
Text to speech
Third-Party integrations
Trend analysis
Two-Way audio & video
Unified communications
Video chat
Video conferencing
Virtual Call Center
Virtual Extensions
Virtual voicemail
Voice mail
Voicemail transcription
Voice recognition
VoIP
VoIP connection

VirtualPBX alternatives

VirtualPBX logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
3CX logo
visit website

Starting from

350

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RingEX logo

Starting from

30

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Nextiva logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

VirtualPBX pricing

Value for money rating:

Starting from

15

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about VirtualPBX price and value

Value for money rating:

To see what individual users think of VirtualPBX's price and value, check out the review snippets below.

“However, despite the immediate and obvious benefits of state-of-the-art PBX Business Phone Service at a fraction of the cost charged by the TELECOM Giants in the Industry, It is the personalized customer support that I've received over the years that resonates with me more than anything.”
DW

Desmond W.

IT Director

“No where did it state the pricing difference. Upon several calls/emails with them it became apparent that our NEW plan was going up 300%. ”
Verified reviewer profile picture

Daniel T.

President & CEO

VirtualPBX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos
Webinars

VirtualPBX FAQs

Q. Who are the typical users of VirtualPBX?

VirtualPBX has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers

These products have better value for money


Q. Does VirtualPBX support mobile devices?

VirtualPBX supports the following devices:
Android, iPhone, iPad


Q. What level of support does VirtualPBX offer?

VirtualPBX offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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