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IVR Software - Page 3

89 software options

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Channels

4.8
(36)

Power up your customer service

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Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold.

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Connect First

4.5
(52)

Omni-channel cloud contact center

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Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers.

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Vonage Contact Center

4.4
(61)

Cloud Contact Center & Inside Sales Software for Salesforce

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Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer

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AVOXI

4.7
(35)

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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JustCall

4.1
(82)

SMS survey software for the healthcare and eCommerce sectors

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JustCall is an SMS survey software designed to help sales and support teams in the healthcare, education, finance, eCommerce, and real estate sectors manage international calls via local phone numbers. Key features of the platform include call management, bulk SMS campaigns, appointment scheduling, auto dialer, call whispering, post-call surveys, and interactive voice response (IVR).

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Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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3CLogic

4.3
(48)

Cloud Call Center Solutions

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Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers.

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Call Center Studio

4.5
(37)

Cloud-based call center management software

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Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries on a centralized platform. Key features include reporting, voicemail management, call recording, IVR, database administration, workflow configuration, KPI monitoring, and more.

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CloudAgent

4.5
(27)

Inbound, outbound & blended cloud contact center

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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Replicant

4.9
(16)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Ringba

5.0
(13)

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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CallFire

4.4
(23)

Telephony and call center app

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CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center.

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Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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Phonexa

4.9
(12)

Cloud-based all-in-one marketing platform

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Phonexa is an all-in-one marketing software that streamlines call tracking, lead management, ROI tracking, email marketing, and accounting for businesses across healthcare, insurance, or home service industries.

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Aspect CXP Pro

4.5
(18)

Digital self-service solutions for IVR, text and mobile.

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Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels.

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Ameyo

3.9
(33)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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CloudCall

3.9
(27)

Advanced, cloud-based computer telephony integration

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Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency.

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MaxContact

4.7
(10)

Omnichannel Contact Centre Software

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MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.

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Snapforce

4.1
(20)

CRM, call center and telephony software

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Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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TalkChief

5.0
(5)

Business phone system for your modern business needs

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No more waiting time, your clients can reach the right destination without having to wait. Set up your IVR with TalkChief, upload your media music, and configure your line options now. Add IVR to your call flow to get the best of your operations.

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LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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VBVoice

4.8
(5)

Interactive Voice Response (IVR) toolkit

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Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries.

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Yodel

3.8
(11)

Business phone system for streamlining customer service

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Nectar Desk

4.2
(5)

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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