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Best IVR Software - Page 3

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Ringover logo

Ringover

4.6
(186)

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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XCALLY logo

XCALLY

4.8
(92)

Omnichannel contact center management

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The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications.

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Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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MessageBird logo

MessageBird

4.5
(128)

Enterprise cloud communications platform

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Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team.

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RingCentral Contact Center logo

RingCentral Contact Center

4.3
(164)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools

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UJET logo

UJET

4.5
(113)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Genesys Cloud CX logo

Genesys Cloud CX

4.2
(135)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Toky logo

Toky

4.3
(102)

Virtual phone system for business sales and customer support

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Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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FluentStream logo

FluentStream

4.6
(64)

A cloud-based business phone service

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FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

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ZIWO logo

ZIWO

4.7
(54)

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR

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Lifesize logo

Lifesize

4.4
(84)

Video, audio & web conferencing platform

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Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

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RingByName logo

RingByName

4.8
(43)

VoIP solution to streamline client communication

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RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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AVOXI logo

AVOXI

4.7
(45)

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Convirza logo

Convirza

4.4
(71)

Call optimization and tracking solution

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Convirza is a cloud-based call tracking and optimization software designed to help small to large businesses manage marketing results and spending, and track ad revenue. The solution allows users to handle phone calls and trace them directly to their offline and online sources.

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Spoke Phone logo

Spoke Phone

4.7
(43)

Programmable cloud phone platform for Twilio

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Increase Business Outcomes 10x!

Democratize contact center conversations across your entire enterprise so every employee can have contextual personalized customer conversations.

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Channels logo

Channels

4.8
(36)

Power up your customer service

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Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold.

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Connect First logo

Connect First

4.5
(52)

Omni-channel cloud contact center

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Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers.

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Call Center Studio logo

Call Center Studio

4.5
(47)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Vonage Contact Center logo

Vonage Contact Center

4.3
(62)

Cloud Contact Center & Inside Sales Software for Salesforce

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Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer

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Exotel logo

Exotel

4.3
(59)

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

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Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

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Sharpen logo

Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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3CLogic logo

3CLogic

4.3
(49)

Cloud Call Center Solutions

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Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers.

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LiveVox logo

LiveVox

4.7
(29)

Contact center platform

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LiveVox is a cloud-based contact center platform designed for small and medium businesses to automate customer support across channels, increase satisfaction rates and reduce churn. With its pre-integrated practical AI capabilities, it enables businesses offer 24/7 automated customer support across channels.

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Global Call Forwarding logo

Global Call Forwarding

5.0
(20)

The most trusted provider of business phone numbers.

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Global Call Forwarding provides international toll-free numbers, local phone numbers, and enterprise voice solutions from most of the countries around the world.

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Replicant logo

Replicant

4.9
(20)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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