IVR Software 2020 - Best Application Comparison | GetApp®

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66 apps

contactSPACE

Intuitive cloud contact center software solution

contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE

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contactSPACE

Intuitive cloud contact center software solution

contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE

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Jet Interactive

Call tracking system

Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive

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Jet Interactive

Call tracking system

Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive

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LeadDesk

Contact center for high volume sales and customer service

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk

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LeadDesk

Contact center for high volume sales and customer service

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk

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Servetel

Communication management solution

Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel

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Servetel

Communication management solution

Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel

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Fonvirtual Virtual PBX

Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX

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Fonvirtual Virtual PBX

Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX

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Talkdesk

The world's leading cloud-based contact center software.

Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk

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Talkdesk

The world's leading cloud-based contact center software.

Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk

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Five9

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

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Five9

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

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MessageBird

Enterprise cloud communications platform

Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird

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MessageBird

Enterprise cloud communications platform

Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird

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Bright Pattern

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

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Bright Pattern

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

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UJET

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

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UJET

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

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Toky

Virtual phone system for business sales and customer support

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky

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Toky

Virtual phone system for business sales and customer support

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky

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Connect First

Omni-channel cloud contact center

Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First

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Connect First

Omni-channel cloud contact center

Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First

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NewVoiceMedia

Cloud Contact Center & Inside Sales Software for Salesforce

Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer. Read more about NewVoiceMedia

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NewVoiceMedia

Cloud Contact Center & Inside Sales Software for Salesforce

Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer. Read more about NewVoiceMedia

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Sharpen

Happy Agents. Happy Customers.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen

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Sharpen

Happy Agents. Happy Customers.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen

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3CLogic

Cloud Call Center Solutions

Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers. Read more about 3CLogic

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3CLogic

Cloud Call Center Solutions

Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers. Read more about 3CLogic

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KOOKOO CloudAgent

Inbound, outbound & blended cloud contact center

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about KOOKOO CloudAgent

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KOOKOO CloudAgent

Inbound, outbound & blended cloud contact center

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about KOOKOO CloudAgent

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CallFire

Telephony and call center app

CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire

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CallFire

Telephony and call center app

CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire

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RingOver

100% cloud phone for startups and SMBs

RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver

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RingOver

100% cloud phone for startups and SMBs

RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver

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Aspect CXP Pro

Digital self-service solutions for IVR, text and mobile.

Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Read more about Aspect CXP Pro

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Aspect CXP Pro

Digital self-service solutions for IVR, text and mobile.

Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Read more about Aspect CXP Pro

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CloudCall

Advanced, cloud-based computer telephony integration

Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall

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CloudCall

Advanced, cloud-based computer telephony integration

Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall

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Smart Queue by AVOXI

Virtual contact center software

Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements. Read more about Smart Queue by AVOXI

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Smart Queue by AVOXI

Virtual contact center software

Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements. Read more about Smart Queue by AVOXI

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Snapforce

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce

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Snapforce

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce

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VBVoice

Communications

Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response (IVR) solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in numerous industries. Read more about VBVoice

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VBVoice

Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response (IVR) solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in numerous industries. Read more about VBVoice

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Noble Solution Suite

Omnichannel contact management with compliance

Noble Solution Suite offers contact management, strategy planning, resource management, & compliance tools for companies of all sizes. Read more about Noble Solution Suite

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Noble Solution Suite

Omnichannel contact management with compliance

Noble Solution Suite offers contact management, strategy planning, resource management, & compliance tools for companies of all sizes. Read more about Noble Solution Suite

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Nectar Desk

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk

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Nectar Desk

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk

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