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Best IVR Software - Page 2

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CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

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CloudTalk is a premier phone system with smart, easy-to-setup IVR. Make things easier for your sales and customer support teams with 70+ advanced features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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Workiz logo

Workiz

4.6
(190)

The #1 scheduling and invoicing tool for field service pros

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Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America, built by and for field service professionals

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8x8 X Series logo

8x8 X Series

4.0
(239)

Integrated contact center, voice, chat, video, and APIs

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8x8 X Series, the 8x8 eXperience Communications Platform, is an integrated contact center, chat, voice, video, and APIs solution designed to enable agile company-wide collaboration across enterprises.

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CallShaper logo

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

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CallShaper is a call center software designed to help businesses monitor inbound and outbound calls, track the performance of agents, and manage leads, telemarketing, and sales processes.

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Alvaria CX Suite logo

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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JustCall logo

JustCall

4.1
(86)

A cloud-based phone system for remote sales and support team

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With JustCall you can activate IVR systems to create an interactive menu for your customers and minimize call load and escalations.

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RingCentral MVP logo

RingCentral MVP

4.2
(956)

RingCentral MVP - Message, Video, Phone

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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PhoneBurner logo

PhoneBurner

4.8
(158)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows.

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Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Spoke Phone logo

Spoke Phone

4.7
(43)

Programmable cloud phone platform for Twilio

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Increase Business Outcomes 10x!

Democratize contact center conversations across your entire enterprise so every employee can have contextual personalized customer conversations.

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Ringba logo

Ringba

5.0
(13)

Cloud-based inbound call tracking software

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Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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Infobip logo

Infobip

4.7
(11)

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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PhoneIQ logo

PhoneIQ

4.8
(10)

Cloud Phone System and Call Center Software via Salesforce

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PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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RingCentral Contact Center logo

RingCentral Contact Center

4.3
(164)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools

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Genesys Cloud CX logo

Genesys Cloud CX

4.2
(136)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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InfoFlo logo

InfoFlo

4.5
(89)

All-in-One CRM Software Solution

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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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ZIWO logo

ZIWO

4.7
(54)

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR

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wolkvox logo

wolkvox

4.6
(58)

Communication management system for contact centers

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Easy creation of IVR's and Chatbots with wolkvox that allows to combine components, functionalities and artificial intelligence to develop in Diagram Studio, you can configure routing engines in an agile and simple way through the integration of cognitive components such as ASR, TTS and Dialog Flow.

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RingByName logo

RingByName

4.8
(44)

VoIP solution to streamline client communication

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RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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CallTrackingMetrics logo

CallTrackingMetrics

4.5
(67)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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NUACOM logo

NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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Ameyo logo

Ameyo

4.1
(75)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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VoIPstudio logo

VoIPstudio

4.6
(27)

VoIPstudio: the no-hassle VoIP phone service for business

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High-quality VoIP Solution for business with IVR capabilities. Automatically manage inbound calls and direct them to the right person. Easy setup. +40 advanced features: Conferencing, Call Forwarding, Unlimited Recording, CTI Integrations, etc. 24/7 support service. Thousands of customers trust us!

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