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IVR Software - Page 8
Last updated: January 2025
230 software options
Sponsored
CallOne enables companies to integrate various call center functions into their customer service facility. These include intelligent call control, real-time monitoring with statistics, and call recording, as well as cloud storage of emails.
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Numeración telefónica is a telephony solution designed to help businesses streamline interactive voice response (IVR), call routing, and voiceover management operations. It enables teams to automatically distribute incoming calls based on various attributes including calendars, black or white lists, origin, agent status, or load balance.
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Verint IVR is a virtual assistant that helps you personalize your call flow, detect potential fraudsters, analyze goal completion, and automate interactions.
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IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.
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CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.
Users also considered
Around the world, telKosh is the leading provider of voice and bulk SMS services for mobile devices. We are here to assist you in engaging your consumers at every stage of their journey, whether you work in banking, insurance, education, healthcare, or any other industry.
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Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.
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TENIOS Voice API facilitates the seamless integration of speech services into your cloud telephony using standard web technologies. This API includes a variety of functions that enable software applications to initiate and receive calls, eliminating the need for developers to handle TK technologies.
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Telemo is an AI-powered customer experience platform designed to enhance enterprise interactions and streamline contact center operations. The solution offers a suite of capabilities including AI chatbots, voicebots, omnichannel integration, natural language processing, sentiment analysis, predictive analytics, and generative AI.
Users also considered
NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market.
Users also considered
Enghouse IVR is a cloud-based software designed to help businesses manage interactions with customers via voice, email, social media, and live chat. Key features include conversational AI call routing, intent analysis, regional translation services, automatic call routing, and analytics.
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InterCloud9s Voice Messaging service is intuitive and straightforward to use. Start by uploading or recording a message to be sent to your contacts. Customize your message based on a live answer vs voicemail. With the Interactive Voice Response (IVR) conduct poles or intelligent call routing.
Users also considered
Modern telephony for customer support teams.
Ready to use in minutes.
Improve phone support for your customers and your agents.
Ready to use in minutes.
Improve phone support for your customers and your agents.
Users also considered
Conversational AI Platform from byVoice is a versatile solution designed to elevate customer experiences through advanced conversational capabilities. This no-code voicebot and chatbot builder empowers businesses to create intelligent interactive voice response (IVR) systems and seamless omnichannel communication across voice and text channels.
Users also considered
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.
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Waterfield Energy is a suite of tools for energy management that provide upstream and midstream markets with various applications to streamline processes related to accounting, inventory management, expense tracking, asset management, and more.
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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.
Users also considered
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.
Users also considered
Soprano Connect is a cloud communication platform for global enterprises which facilitates messaging with low-code and no-code implementation. Soprano Connect enables large enterprises to interact with employees and clients via SMS, WhatsApp, voice calls and IP messages.
Users also considered
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.
Users also considered
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.
Users also considered
Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.
Users also considered
TeamsPhony is an enterprise VoIP telephony solution, directly integrated into Teams.
You can handle all your business calls with your Microsoft Teams application.
Our infrastructure is certified by Microsoft to guarantee optimal service quality and reliability.
You can handle all your business calls with your Microsoft Teams application.
Our infrastructure is certified by Microsoft to guarantee optimal service quality and reliability.
Users also considered
Akkadian Console is a solution for managing incoming calls through a Cisco receptionist phone console software that empowers your team to handle incoming calls efficiently, allowing for improved customer service and enhanced operational productivity. It is available in three deployment types, allowing you to choose the option that best suits your environment. Whether you prefer an unmanaged client, managed deployment, or web-based deployment, Akkadian Console integrates into your system.
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Sycurio creates enhanced PCI DSS compliant payment experiences in all your voice & digital channels. Our solutions include PCI compliant phone & IVR payments solutions for contact centers, digital payment links for agent chat and messaging apps, and payment APIs for AI service & app development.
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