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App comparison
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Fonada offers CPaaS voice, text, and artificial intelligence solutions. It helps teams deflect inbound calls, deliver instant messaging solutions, automate filtering, and reach targeted users.
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Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.
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SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.
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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.
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CallOne enables companies to integrate various call center functions into their customer service facility. These include intelligent call control, real-time monitoring with statistics, and call recording, as well as cloud storage of emails.
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Easily convert the text into natural human-sounding speech and download it as an MP3 file instantly. Add background music from the curated list and control it's volume with ease.
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Enghouse IVR is a cloud-based software designed to help businesses manage interactions with customers via voice, email, social media, and live chat. Key features include conversational AI call routing, intent analysis, regional translation services, automatic call routing, and analytics.
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Modern telephony for customer support teams.
Ready to use in minutes.
Improve phone support for your customers and your agents.
Ready to use in minutes.
Improve phone support for your customers and your agents.
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InterCloud9s Voice Messaging service is intuitive and straightforward to use. Start by uploading or recording a message to be sent to your contacts. Customize your message based on a live answer vs voicemail. With the Interactive Voice Response (IVR) conduct poles or intelligent call routing.
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IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.
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NeoAssist is a modular, omnichannel service solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize task distribution, and monitor the response time of calls using metrics and alerts. Available in Portuguese for the Brazilian market.
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Verint IVR is a virtual assistant that helps you personalize your call flow, detect potential fraudsters, analyze goal completion, and automate interactions.
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Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.
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Numeración telefónica is a telephony solution designed to help businesses streamline interactive voice response (IVR), call routing, and voiceover management operations. It enables teams to automatically distribute incoming calls based on various attributes including calendars, black or white lists, origin, agent status, or load balance.
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Around the world, telKosh is the leading provider of voice and bulk SMS services for mobile devices. We are here to assist you in engaging your consumers at every stage of their journey, whether you work in banking, insurance, education, healthcare, or any other industry.
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TENIOS Voice API facilitates the seamless integration of speech services into your cloud telephony using standard web technologies. This API includes a variety of functions that enable software applications to initiate and receive calls, eliminating the need for developers to handle TK technologies.
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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.
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Waterfield Energy is a suite of tools for energy management that provide upstream and midstream markets with various applications to streamline processes related to accounting, inventory management, expense tracking, asset management, and more.
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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.
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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.
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Make automated calls and apply decision trees for predefined actions to existing or new communications toolkits. Organizations can make text-to-speech calls, prerecorded audio and send OTPs in an agile, simple and automated way.
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Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.
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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.
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Akkadian Console is a solution for managing incoming calls through a Cisco receptionist phone console software that empowers your team to handle incoming calls efficiently, allowing for improved customer service and enhanced operational productivity. It is available in three deployment types, allowing you to choose the option that best suits your environment. Whether you prefer an unmanaged client, managed deployment, or web-based deployment, Akkadian Console integrates into your system.
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