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IVR Software - Page 7
Last updated: Oct 14th 2024
226 software options
Sponsored
This software lets you create an effective info-line, autodial, or automated phone response system solution for your business.
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Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.
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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.
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Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings.
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A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.
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SignalWire is a cloud-based application development tool that helps businesses build an open-source telecom stack with messaging, voice, and video APIs.
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Easily convert the text into natural human-sounding speech and download it as an MP3 file instantly. Add background music from the curated list and control it's volume with ease.
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ETS is a voice, IVR & customer experience testing suite which records & analyses replicated real-world calls to identify & rectify faults in real-time
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Increase your business productivity with PBXPlus virtual PBX software by adding unlimited extensions, call forwarding, setting business hours, integrating with your CRM and many more features.
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Audara is a call center and business phone software that helps businesses record calls, set up call queues, manage inbound campaigns, conduct surveys, handle conference calls, and more from within a unified platform. It allows team members to set up extensions, create interactive service menus, design ring groups, and configure automated wait-music & announcements.
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Inference Studio is a cloud-based virtual assistant software that leverages AI technology to help businesses of all sizes automate and streamline customer support operations without the assistance of live agents.
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We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.
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Tresta is a virtual phone system with unlimited calling and texting and powerful call management features.
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KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.
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Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.
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Fonada offers CPaaS voice, text, and artificial intelligence solutions. It helps teams deflect inbound calls, deliver instant messaging solutions, automate filtering, and reach targeted users.
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Metaphor IVR is an interactive voice response system that caters to call centers. It offers personalized voice touch text and other interaction options, optimizes calls to adapt to their needs, and allows callers to decide how they want to interact with the system. It also gives administrators powerful tools for greater call visibility optimization and control.
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Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.
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SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.
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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.
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CallOne enables companies to integrate various call center functions into their customer service facility. These include intelligent call control, real-time monitoring with statistics, and call recording, as well as cloud storage of emails.
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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.
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Numeración telefónica is a telephony solution designed to help businesses streamline interactive voice response (IVR), call routing, and voiceover management operations. It enables teams to automatically distribute incoming calls based on various attributes including calendars, black or white lists, origin, agent status, or load balance.
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Verint IVR is a virtual assistant that helps you personalize your call flow, detect potential fraudsters, analyze goal completion, and automate interactions.
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IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.
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