Jet Interactive Pricing, Features, Reviews & Comparison of Alternatives

Jet Interactive

Call tracking system

5.0/5 (5 reviews)

Jet Interactive overview

What is Jet Interactive?

Jet Interactive is a call tracking system which helps call centers and marketers track the source and result of their calls, and then feeds this information back into their CRM and/or analytics system. Jet Interactive ensures sales teams have access to real-time data (before answering the call) to see which ad has triggered the call. The platform works with both online and offline ads. Jet Interactive gives insight into which ad channels deliver sales, helping users know where to allocate their advertising spend. Users have quick access to all of their call data from the central Google Analytics call dashboard.

The Jet Interactive solution enables users to track calls from mobile call extension ads on search results pages, as well as track calls from mobile websites. The platform also records calls, integrates with Adwords and tracks call duration and calls to sale. Jet Interactive also tracks calls from desktop websites and from mediums other than Adwords like organic searches or referrals. The platform only records real calls. Jet Interactive integrates with CRM and marketing tools, helping users see exactly where calls are coming from and which ad they have just seen. Users can classify calls as real, fake, sale or no-sale, and this information is recorded in both CRM and analytics systems. Adobe Analytics integration enables users to access and analyze valuable phone call data, along with other marketing metrics.
www.jetinteractive.com.au

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia

Supported languages

English
Jet Interactive screenshot: Track all call data from a single and central locationCorporate Interactive - Call Tracking OverviewJet Interactive screenshot: Record and playback agent calls with customers

Jet Interactive reviews

Excellent
5

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  5.0
  4.8
Joshua Strawczynski

Brilliant: Call Tracking That Integrates With Analytics

Used daily for 2+ years
Reviewed 2018-10-20
Review Source: Capterra

Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword level. We are not way more efficient at advertising, we know what works and what doesn't. Moreover the system tracks calls, so we can see if they were effective leads or not, and coach our sales team to be better.

Pros
All out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng.

Cons
Their team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Simon Mon Dortmans

Intuitive UI, great product

Used weekly for 1-2 years
Reviewed 2019-03-16
Review Source: Capterra

Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads.

Pros
It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend.

Cons
Nothing. It did the job as advertised and I’d recommend them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ali Sheikh

Fantastic Call Tracking & Recording Service

Used occasionally for less than 6 months
Reviewed 2019-03-15
Review Source: Capterra

Pros
- In depth data for online and offline campaigns. So you get to see which keywords brought in sales calls. Also you can setup different numbers for different sources that also helps in allocating budget effectively. - Great price for the services and features that are offered - Tracks calls from mobile website; that is such a great feature for marketers and sellers online because so much traffic has moved to mobile in the past few years.

Cons
Most of the features are great. I think they need to market and inform users about some of the features in a more effective way. Maybe offering a free trial period could be a good idea where a support assistant could help the user run through various parts of the UI.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Call tracking software - simplified

Used occasionally for free trial
Reviewed 2019-04-19
Review Source: Capterra

Pros
The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively.

Cons
N/A - free trial only at this stage. Will liaise further with marketing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Seamless integration & great support

Used weekly for 6-12 months
Reviewed 2019-03-15
Review Source: Capterra

Pros
We used Jet Interactive to measure cross channel digital campaigns and offline marketing activity. The Jet team were extremely helpful in the on-boarding for our client and supporting their development.

Cons
Any issues were promptly handled by the Jet team during our onboarding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jet Interactive pricing

Starting from
$25/month
Pricing options
Subscription
View Pricing Plans

Contact Jet Interactive for pricing information.

Jet Interactive features

Activity Dashboard
Automatic Notifications
CRM Integration
Call Recording
Call Routing
Caller ID
Monitoring
Reporting & Statistics
Third Party Integration

API (179 other apps)
Call Monitoring (75 other apps)
Call Reporting (66 other apps)
Call Transfer (77 other apps)
Chat (88 other apps)
Communication Management (61 other apps)
Conferencing (81 other apps)
Instant Messaging (68 other apps)
Real Time Reporting (62 other apps)
Video Conferencing (64 other apps)
Voice Mail (63 other apps)

Additional information for Jet Interactive

Key features of Jet Interactive

  • Adwords integration
  • Archiving
  • CRM
  • Call duration tracking
  • Call recording
  • Call tracking from desktop websites
  • Call tracking from mediums other than Adwords (referrals)
  • Call tracking from mobile call extension ads
  • Call tracking from mobile website
  • Call tracking from online & offline ads
  • Call tracking to a sale
  • Call whisper
  • Caller identification
  • Event triggered recording
  • Geo map tracking
  • Google Analytics dashboard
  • Graphs & tabular data format
  • IVR
  • Marketing automation
  • Missed call alerts
  • Reporting
  • Tag management
  • Web analytics
View All Features

Benefits

• View all call data in one place from the central Google Analytics call dashboard. Users can filter call data by campaign or source.

• Adobe Analytics integration allows users to see their valuable phone call data alongside all of their other important marketing metrics.

• Jet Interactive ensures users only track real calls and not any accidental clicks.

• Call recording technology allows users to monitor sales team interactions with customers.

• Jet Interactive can track which calls have turned into sales, mapping that information down to keywords in the user’s analytics.