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Telephony Software with Alerts/Escalation (2026) - Page 2

Last updated: April 2026

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98 software options

EasyCall Cloud logo

EasyCall Cloud

Software for managing agents, VoIP & call center operations

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EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

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Vonage Contact Center logo

Vonage Contact Center

Cloud Contact Center & Inside Sales Software for Salesforce

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Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls.

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Doocti logo

Doocti

Computer Telephony Integration

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Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more!

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VCC Live logo

VCC Live

All-in-one Cloud Contact Center Software

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Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics.

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Bright Pattern logo

Bright Pattern

Cloud Contact Center Software with Embedded AI

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Leading global provider of AI-powered omnichannel cloud contact center software.

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MiVoice Business Solution logo

MiVoice Business Solution

AI-powered communications solutions for all industries

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MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

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MAXvoice logo

MAXvoice

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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CallTools logo

CallTools

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

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Vocalcom Hermes360 logo

Vocalcom Hermes360

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Kiamo logo

Kiamo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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comdesk logo

comdesk

(0)

comdesk is call center software to aid customer service

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Cloud-based business telephony with AI-powered call management, top voice quality & CRM integration for secure, scalable communication.

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Sparrow logo

Sparrow

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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wolkvox logo

wolkvox

Communication management system for contact centers

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Configure SIP trunks and customize phone lines to connect via voice to your customers all around the world.

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Solgari logo

Solgari

AI-powered customer engagement solution

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Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

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Natterbox logo

Natterbox

The Voice Experts for Salesforce

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We are the world's first telephone system that integrates 100% native in Salesforce, both Sales Cloud and Service Cloud. We offer a global Cloud PBX.

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inconnect logo

inconnect

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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IPscape logo

IPscape

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

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IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

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3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

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3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

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GoTo Connect logo

GoTo Connect

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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Vivocha logo

Vivocha

Next Generation Customer Interaction Platform

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CallBack allows customers to provide their telephone number and be called back from the agents either immediately (CallBackNow) or later (CallBackLater)

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Thrio logo

Thrio

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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ZIWO logo

ZIWO

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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JustCall logo

JustCall

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is an AI-powered business phone system for modern sales and support teams, with AI insights, multichannel support, and CRM integration.

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MightyCall logo

MightyCall

MightyCall's Call Center solution for your business.

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MightyCall’s telephony capabilities makes business communications more reliably than ever. With dozens of features, you can know that every aspect of your company’s communications is covered smoothly.

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