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Telephony Software with Alerts/Escalation (2026) - Page 3

Last updated: April 2026

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98 software options

Ameyo logo

Ameyo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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Call Center Studio logo

Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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VirtualPBX logo

VirtualPBX

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

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SpitFire logo

SpitFire

Web-based predictive dialer software for call centers

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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Callmaker logo

Callmaker

Automatic callbacks for website visitors within 25 seconds

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Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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SparkTG VCC logo

SparkTG VCC

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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Daktela logo

Daktela

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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Aloware logo

Aloware

so much more than just a sales dialer

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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

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Legwork logo

Legwork

Cloud-based Dental Patient Engagement Suite of Applications

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Equip your Dental front office with a cloud-based Telephony & VoIP dental practice phone system.

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ICR Evolution logo

ICR Evolution

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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yoummday logo

yoummday

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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Nextiva Contact Center logo

Nextiva Contact Center

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Inxide logo

Inxide

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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CloudAgent logo

CloudAgent

Inbound, outbound & blended cloud contact center

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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Eloquant logo

Eloquant

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Voiso logo

Voiso

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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UJET logo

UJET

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Cloudya logo

Cloudya

Integrated business communications platform.

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Cloudya delivers smart communication solutions for businesses with a cloud-powered suite. It integrates voice and video calls, customer contact management, CRM tools, seamless collaboration, and enablement features - all in one platform to boost productivity and streamline operations.

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Dialfire logo

Dialfire

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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RapportCMS logo

RapportCMS

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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SanCCS logo

SanCCS

Attain the Best Call Center Solutions by SAN Softwares.

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SAN Softwares provides top-of-the-line telephony services that allow users to send text messages, make voice and video calls, host business conferences, leave voicemails, and send faxes. Telephony systems can also be used for international calling, sending SMS text messages, sending and receiving.

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Channels logo

Channels

Power up your customer service

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Telephony Software designed to power up your customer service. Channels integrates with your favorite platforms such as Shopify and Pipedrive and collects data stored in them. Then, when your customers are calling, Channels shows you all the details so you can get to the point of the conversation.

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InfoFlo logo

InfoFlo

HIPAA compaliant case management software

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HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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Bitrix24 logo

Bitrix24

All in one business management workspace

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Bitrix24 #1 business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!

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