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Telephony Software with Alerts/Escalation

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based Help Desk solution featuring inbound calls Telephony functions which enables the management of support tickets from multiple channels, including phone, live chat, and social media from one place.

Start with a 30-Day free trial, no credit card needed, no contracts.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

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Nextiva logo
4.6
(771)

Simplifying Business Communication

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We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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Talkdesk logo
4.5
(722)

The world's leading cloud-based contact center software.

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Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget.

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GoTo Connect logo
4.5
(659)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!

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Twilio logo
4.5
(430)

Build, Scale, and Operate Customized Communication Solutions

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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3CX logo
4.4
(406)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks.

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Dialpad logo
4.3
(516)

Cloud communications system for enterprise businesses.

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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Five9 logo
4.2
(461)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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DialedIn CCaaS logo
4.8
(155)

DIaledIn was built to be the solution.

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Increase productivity and reach more potential customers with the ChaseData Corp dialer software for call centers, sales and telemarketing solutions.

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CloudTalk logo
4.4
(263)

Cloud-based call center software for sales and support teams

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CloudTalk is a top-tier telephony system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and seamless integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

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CallTools logo
4.8
(120)

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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MiVoice Business Solution logo
4.2
(260)

Cloud phone system & contact center software & services

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MiCloud Connect is a scalable communications platform that helps teams communicate through calling, group chats, video conferencing, messaging, collaboration tools and more.

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Bright Pattern logo
4.8
(104)

Cloud Contact Center Software with Embedded AI

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Leading global provider of AI-powered omnichannel cloud contact center software.

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CallTrackingMetrics logo
4.6
(126)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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UJET logo
4.6
(133)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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RingCentral Contact Center logo
4.3
(187)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools

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wolkvox logo
4.6
(98)

Communication management system for contact centers

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Configure SIP trunks and customize phone lines to connect via voice to your customers all around the world.

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ZIWO logo
4.7
(84)

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR

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JustCall logo
4.1
(172)

AI, but better

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JustCall's Telephony solution is rated #1 For SMBs and trusted by 6000+ customers. Make, receive phone calls and SMS from any device.

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Dialshree logo
4.7
(71)

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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