getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Telephony Software with Sentiment Analysis (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

51 software options

Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Calilio logo

Cloud-based business phone system for teams.

learn more
Calilio is a modern VoIP provider that offers a comprehensive business phone system designed to streamline and enhance communication across various industries. The platform offers various advanced services for high-quality voice, SMS, and voicemail. The unified callbox integrates all communication needs into one user-friendly interface, simplifying business interactions. It allows for number sharing, enabling efficient team communication on a single business phone number.

Read more about Calilio

Users also considered
HiperMe! logo

Unified communications and contact center platform

learn more
HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

Read more about HiperMe!

Users also considered
Natterbox logo

The Voice Experts for Salesforce

learn more
We are the world's first telephone system that integrates 100% native in Salesforce, both Sales Cloud and Service Cloud. We offer a global Cloud PBX.

Read more about Natterbox

Users also considered
Steam-connect logo

Empowering conversations

learn more
Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

Read more about Steam-connect

Users also considered
Diabolocom logo

Cloud software for call centers & customer service.

learn more
Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

Read more about Diabolocom

Users also considered
BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

learn more
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
IPscape logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

learn more
IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

Read more about IPscape

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

learn more
SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

Read more about SnapCall

Users also considered
Thrio logo

Contact center technology. Done right.

learn more
Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

Read more about Thrio

Users also considered
Voicespin logo

AI-based omnichannel contact center platform

learn more
VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

Read more about Voicespin

Users also considered
Sparrow logo

Unified agent desktop and productivity suite

learn more
Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

Read more about Sparrow

Users also considered
ViaDialog logo

Smart interactions

learn more
AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered
Gnatta logo

Customer engagement tool for omnichannel communication

learn more
Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered
yoummday logo

work@home technology platform for CX outsourcing

learn more
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

Read more about yoummday

Users also considered
Knowlarity logo

Communicate. Collaborate. Accelerate.

learn more
Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

Read more about Knowlarity

Users also considered
RapportCMS logo

Complete Call Center Solution

learn more
RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

Read more about RapportCMS

Users also considered
Audara logo

AI-Driven Omnichannel Contact Center Platform

learn more
Audara delivers enterprise telephony with SIP and WebRTC. It supports inbound, outbound, and blended calls with AI Copilot, SmartAgents, real-time QA analytics, and conversational insights via OmniScan.

Read more about Audara

Users also considered
Solgari logo

AI-powered customer engagement solution

learn more
Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

Read more about Solgari

Users also considered
Fonvirtual Virtual PBX logo
(0)

Private branch exchange (PBX) solution

learn more
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

Read more about Fonvirtual Virtual PBX

Users also considered
comdesk logo
(0)

comdesk is call center software to aid customer service

learn more
Cloud-based business telephony with AI-powered call management, top voice quality & CRM integration for secure, scalable communication.

Read more about comdesk

Users also considered
HGS Agent X logo
(0)

Contact Center AI

learn more
HGS Cloud Telephony offers a customizable, easy-to-deploy solution that bridges on-premise and full SaaS solutions via platforms such as Twilio and Amazon Connect. Centralize, integrate & modernize your contact center technologies. Schedule a free consultation with our cloud experts to know more.

Read more about HGS Agent X

Users also considered