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Unified Communications
Call center management

Top Rated Unified Communications Software with Call center management - Page 5

Last updated: June 2026

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116 software options

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Sponsored

8x8 Work

4.1

(309)

5

131

4

107

3

42

2

19

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Integrated contact center, voice, chat, video, and APIs

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Read more about 8x8 Work

Users also considered

RingEX

4.2

(1.2K)

5

631

4

347

3

148

2

40

1

38

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered

Bitrix24

4.2

(995)

5

461

4

355

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

Users also considered

Vonage Business Communications

4.0

(320)

5

144

4

93

3

55

2

10

1

18

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based business VoIP phone service

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Read more about Vonage Business Communications

Users also considered

Dialpad

4.2

(565)

5

291

4

170

3

53

2

16

1

35

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered

DialPhone

(0)

AI-powered phone and contact center platform

DialPhone AI Pro is a unified communications platform combining cloud VoIP, business SMS, video meetings, online fax, team chat, and omnichannel contact center tools. AI-powered features include real-time transcription, automated SMS drafting, an AI receptionist for call routing and booking, and CRM integration with automated logging. It supports compliance standards like HIPAA, SOC 2 Type II, GDPR, FINRA, and PCI-DSS for regulated industries.

Read more about DialPhone

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

Users also considered

TeamsPhony

(0)

Migrate your business telephony to Teams

TeamsPhony is an enterprise VoIP telephony solution, directly integrated into Teams.

You can handle all your business calls with your Microsoft Teams application.

Our infrastructure is certified by Microsoft to guarantee optimal service quality and reliability.

Read more about TeamsPhony

Users also considered

ipSCAPE Connect

(0)

Cloud-based unified communications solution

ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Read more about ipSCAPE Connect

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered

Radius Connect

(0)

Cloud-based telephony & business communication solution

Radius Connect enhances business communication with ease. The cloud-based telephony solution offers flexibility, affordability, and simplicity. It effectively lowers call expenses, enhances call quality, and ensures the business is future-ready.

Read more about Radius Connect

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered

Ajoxi

(0)

Cloud-based communication platform for businesses

Ajoxi is a cloud-based platform that enhances teamwork through seamless communication and collaboration. This innovative solution streamlines business operations, boosts productivity, and ensures your team can stay connected and productive anywhere. Ajoxi's advanced features, including robust security measures, scalable solutions, and customizable options, can support businesses looking to elevate their communication strategies.

Read more about Ajoxi

Users also considered

Ayudo

(0)

AI powered customer support automation platform

AI-powered unified communications platform that centralizes customer conversations across chat, email, messaging, and voice, enabling automated responses, seamless handoffs, and consistent communication across channels.

Read more about Ayudo

Users also considered

Keyyo

(0)

Suite of applications to manage telecom services

Keyyo is a suite of applications designed to help managers of small and medium-sized businesses manage all of their telecom services. By subscribing to this service, they can organize their company's telephony services in order to centralize services and make them simple to use.

Read more about Keyyo

Users also considered

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