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Unified Communications Software with Call Center Management (2026) - Page 3

Last updated: April 2026

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117 software options

8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Vonix logo

Communication tools for modern businesses

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Simplify your workflow with Vonix Unified Communications. Combine calls, video, chat, and text messaging in one platform that integrates with your existing tools. Keep your team connected, efficient, and customer-focused.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Avaya Cloud Office logo

Unified communications and collaboration

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Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support for multiple devices per number and seamless switching between mobile and desk phones.

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Digital Samba logo

Webinars, web-conferencing & streaming management solution

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Digital Samba's prebuilt video conferencing API helps businesses embed video conferences, webinars and virtual classrooms into their applications. The white-label capabilities let customer personalise the interface using custom colours and logos to create a seamless user experience.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice cloud-based unified communication platform unifies business phones, video conferencing, texting, and collaboration under a single phone number. Stay connected wherever you are, never miss an important call.
Get fast implementation, quality, and reliable service, at an affordable cost.

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VidyoConnect logo

Web conferencing platform for chat and video communication

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VidyoConnect is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations conduct virtual meetings and facilitate team communication through audio or video calls. Customers can record video conferences or meetings for future reference.

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Pexip Engage logo

Appointment scheduling software

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Pexip Engage enables organizations to connect with clients and prospects at the time and platform of choice. The omnichannel solution accommodates both physical and virtual meetings and can be scheduled from the website or individual agents.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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RingCentral Engage Voice logo

Outbound contact center software for business of all sizes

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RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

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Cytracom logo

Business phone and messaging system.

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Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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ZIRO logo

Make IT Hassle-Free

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Offload routine tasks to your help desk with ZIRO Provisioning Software, the only provisioning software designed to make UC the simplest thing on your to-do list. Manage phones, voicemails, dial plans, and agents without the headache of complex templates or having to navigate Excel-Hell.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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SkySwitch logo

Cloud-based PBX system

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SkySwitch is a cloud-based PBX system that helps IT businesses streamline customer communication processes using voice or video calls, messaging, and other methodologies from a centralized platform. It lets staff members utilize the QoS (Quality of Service) monitor to manage as well as run diagnostic tools to troubleshoot network issues.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Video RTC logo

Video transactional channels for contact centers

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Video RTC is a cloud-based solution for enhancing the capabilities of existing IP contact centers. The platform provides multi-channel coverage for web browsers, mobile devices, and IoT devices, allowing users to seamlessly connect with customers across multiple devices.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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IPFone with Webex logo

All-in-one app for calling, meetings & teamwork.

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IPFone with Webex is a cloud-based communication solution that integrates calling, meetings, messaging, and file sharing into a single application. This integration streamlines teamwork and collaboration, allowing users to get more done in less time.

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InGenius logo

Computer telephony integration to fuel efficiency

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Drive more value from your telephony investment. Bring your Asterisk, Avaya, Cisco, Genesys, Mitel or Twilio phone system into your CRM using InGenius to ignite productivity and uncover new business insights. InGenius works with your existing telephony infrastructure just the way you want it to.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Line2 Pro logo

Cloud-based communication platform for small businesses

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Line2 is a cloud-based communication platform that enables small businesses to communicate with customers via calls and texts using a virtual phone system. Professionals can utilize the platform to set up different phone lines for team members, facilitating quick client response.

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eXsight logo

Technology expense management & call accounting solutions

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eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced managed services

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Cloudya logo

Integrated business communications platform.

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Cloudya offers a comprehensive unified communications solution, providing businesses with a cloud-powered platform that integrates voice and video calls, customer contact management, CRM integration, and seamless collaboration tools.

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