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Unified Communications
Page 4

Unified Communications Software with Call Tracking (2026) - Page 4

Last updated: April 2026

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Features

Mobile Access(74)

Chat/Messaging(82)

Alerts/Notifications(78)

Video Conferencing(61)

Two-Way Audio & Video(48)

Call Tracking

Integrated with

Microsoft 365(9)

Google Workspace(7)

HubSpot CRM(34)

Jira(5)

Asana(5)

Pricing model

Free(19)

Open Source(4)

Free Trial(64)

One Time License(3)

Subscription(76)

Devices supported

Mac(64)

iPad(50)

Android(58)

Linux(41)

Web-based(91)

iPhone(57)

Windows(69)

Organization types

Small Business(86)

Non Profit(50)

Large Enterprises(81)

Public Administrations(54)

Freelancers(42)

Mid Size Business(83)

User rating

All Reviews

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91 software options

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Enreach Omnichannel

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered

Blueface Unified Communications

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified communication management software

Blueface is a communication management software designed to help businesses interact with internal and external stakeholders via phone calls and messages. The platform enables organizations to add and edit users, call strategies, phone lines, devices, and sites via a self-service portal.

Read more about Blueface Unified Communications

Users also considered

MiaRec

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Boost Efficiency. Elevate Experiences. Improve Outcomes.

MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

Read more about MiaRec

Users also considered

SalesCaptain

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered front desk for phone and text.

SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

Read more about SalesCaptain

Users also considered

Tresta

3.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business communication, simplified.

Tresta is a virtual phone system with unlimited calling and texting and powerful call management features.

Read more about Tresta

Users also considered

GoCo

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based business phone system for businesses

GoCo is a cloud-based business phone system that enables hybrid work with call routing features across devices such as desktop, mobile, and tablet.

Read more about GoCo

Users also considered

Huddle

2.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Video conferencing and unified communications software

Huddle is a video conferencing and unified communications software that helps businesses manage virtual phones, customize hold music, record calls, generate transcriptions, and more on a centralized platform. It allows team members to utilize the built-in instant messaging tool to conduct two-way communications via individual or group chats and file-sharing capabilities.

Read more about Huddle

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered

ipSCAPE Connect

(0)

Cloud-based unified communications solution

ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Read more about ipSCAPE Connect

Users also considered

Radius Connect

(0)

Cloud-based telephony & business communication solution

Radius Connect enhances business communication with ease. The cloud-based telephony solution offers flexibility, affordability, and simplicity. It effectively lowers call expenses, enhances call quality, and ensures the business is future-ready.

Read more about Radius Connect

Users also considered

Yobi

(0)

All client conversations and your team in one app.

Yobi provides teams a communication solution for clients via dedicated business phone, SMS, Twitter, Instagram and Facebook Messenger.

Read more about Yobi

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered

Ayudo

(0)

AI powered customer support automation platform

AI-powered unified communications platform that centralizes customer conversations across chat, email, messaging, and voice, enabling automated responses, seamless handoffs, and consistent communication across channels.

Read more about Ayudo

Users also considered

Ajoxi

(0)

Cloud-based communication platform for businesses

Ajoxi is a cloud-based platform that enhances teamwork through seamless communication and collaboration. This innovative solution streamlines business operations, boosts productivity, and ensures your team can stay connected and productive anywhere. Ajoxi's advanced features, including robust security measures, scalable solutions, and customizable options, can support businesses looking to elevate their communication strategies.

Read more about Ajoxi

Users also considered

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