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VoIP Software Integrated with Salesforce Service Cloud (2026)

Last updated: April 2026

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16 software options

Aircall logo

Aircall

AI powered customer communications platform

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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Twilio logo

Twilio

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Genesys Cloud CX logo

Genesys Cloud CX

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Sprinklr logo

Sprinklr

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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3CLogic logo

3CLogic

Cloud Call Center Solutions

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3CLogic's cloud call center, hosted on Amazon Web Services, is a fully web-based and VOIP-enabled offering with minimal system requirements for agents to quickly and easily leverage its voice and telephony capabilities.

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Five9 logo

Five9

Cloud contact and call center software

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Five9 allows you to make the move to a VoIP call center on your terms with our VoIP phone service, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications).

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RingCX logo

RingCX

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Vonage Contact Center logo

Vonage Contact Center

Cloud Contact Center & Inside Sales Software for Salesforce

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Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls.

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Bright Pattern logo

Bright Pattern

Cloud Contact Center Software with Embedded AI

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Leading global provider of AI-powered omnichannel cloud contact center software.

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Natterbox logo

Natterbox

The Voice Experts for Salesforce

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Global Cloud PBX, with eight data centres around the world. We have built and own 100% of our software, hardware and data centres. No external parties.

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CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

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CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

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Amazon Connect logo

Amazon Connect

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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Diabolocom logo

Diabolocom

Cloud software for call centers & customer service.

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Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

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Talkdesk logo

Talkdesk

Cloud-based contact center & customer experience platform

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Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more.

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Axialys logo

Axialys

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AI-powered cloud telephony for contact centers

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Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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Fastcall logo

Fastcall

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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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