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Airbrake Comparison

Overview

Airbrake an exception reporting service with support for multiple programming languages and integrations with GitHub, Slack, JIRA and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(30)

5

4

3

2

1

21

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Airbrake is easy to use, the pricing is great, and the granularity of the information is good as well.
We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition.
This gives us the ability to bring a superb service to our customers.

Cons

It was really difficult to backtrace all log files to catch my apps errors and that was a waste of time, but now I can concentrate to fix them.
It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it.
One problem I faced is, UI is not very interactive for beginners. Some times finding some features becomes harder.
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features2
  • Charting
  • Exception Reporting

Integrations

  • Total integrations32
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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