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Cloudways
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Managed cloud hosting for eCommerce, IT & media sectors
Table of Contents
Cloudways - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Cloudways overview
Based on 92 verified user reviews
What is Cloudways?
By industry, Cloudways reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Cloudways cited by reviewers is server management (74% of reviewers).
What do users say about Cloudways pricing?
Most reviewers indicate Cloudways offers transparent, flexible, and affordable pay-as-you-go pricing, and they value included features like free SSL and no long-term commitments. Some users report higher costs for powerful servers or beginners as drawbacks.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Cloud Hosting
Performance and Speed
Server Management
Customer Support
Billing Issues
Setup
Cloudways’s user interface
Cloudways pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about Cloudways?
By industry, Cloudways reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Cloudways cited by reviewers is server management (74% of reviewers).
Select to learn more
Who uses Cloudways?
Based on 92 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cloudways's key features
Most critical features, based on insights from Cloudways users:
All Cloudways features
Features rating:
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35
Per month
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Cloudways pricing
Starting from
35
Per month
Usage Based
User opinions about Cloudways price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Cloudways's price and value, 70% mention it in a positive light.
Most reviewers indicate Cloudways offers clear, transparent, and pay-as-you-go pricing, which they find affordable and flexible, especially for small to medium projects. They appreciate the ability to choose from various server providers and value included features like free SSL certificates and no long-term commitments. Some reviewers feel the cost is justified by the performance and functionality provided. However, some users report that prices can become high for powerful servers or larger sites, and a few mention the short free trial and higher costs for beginners or small websites as drawbacks.
, and
To see what individual users think of Cloudways's cost and value, check out the review excerpts below.
Dayley S.
Lead Developer
Romaric S.
web designer
Cloudways integrations (9)
Integrations rated by users
We looked at 92 user reviews to identify which products are mentioned as Cloudways integrations and how users feel about them.
Integration rating: 5.0 (2)
“Deploying two Wordpress environments has been a matter of a couple of clicks and a couple of minutes of waiting. Performances are very good on my website even on the basic Vultr HF tier ”
Davide B.
Manager
Other top integrations
Cloudways customer support
What do users say about Cloudways customer support?
Customer support rating:
We analyzed 29 verified user reviews to identify positive and negative aspects of Cloudways customer support.
Widely noted by reviewers, Cloudways support is responsive, helpful, and often goes above and beyond to resolve issues quickly.
A minority of users report inconsistent support quality, slow response times, and lack of expertise in resolving complex problems.
Support options
Training options
To see what individual users say about Cloudways's customer support, check out the review snippets below.
“Whenever I have an issue, one of the Cloudways engineers is ready to help me out pretty quickly.”
Michael H.
Co-Founder | Creative Director
“The support team is really efficient and always go above beyond to ensure everything runs smoothly.”
Rudi S.
Lead Developer
“only thing which i found bad or least is support system of Cloudways is not very good it take much more time like others.”
Syed T.
Software Data Analyst
Cloudways FAQs
Cloudways has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Cloudways used for?
Get 40% off for 4 months on all plans with 40 free migrations using code BFCM2024 Cloudways is a managed cloud hosting platform, which helps businesses in eCommerce, IT, and media sectors launch, manage, and maintain applications and servers. Features include automated backups, IP whitelisting, two-factor authentication, team management, patching, and real-time monitoring. The platform’s SSD-based hosting enables businesses to reduce page load time of websites and enhance the process of data retrieval from built-in caches including Memcached, Varnish, and Nginx. It helps administrators recover website crashes using an auto-healing restart feature. Network engineers can use Cloudways to expand server storage space and scale resources such as RAM or CPU. With the deployment of OS-level firewalls and a built-in SSL, supervisors can filter malicious traffic and secure data transmission. Cloudways offers integration with various third-party platforms such as Slack, HipChat, GitHub, WordPress, Drupal, New Relic, and more. The platform allows users to securely access servers and update files or folders via SSH and SFTP, generate individual SFTP credentials for teams, and perform application and server cloning.
Q. What languages does Cloudways support?
Cloudways supports the following languages:
English
Q. Does Cloudways offer an API?
Yes, Cloudways has an API available for use.
Q. What level of support does Cloudways offer?
Cloudways offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base