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Drupal
5
204
4
171
3
67
2
5
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source Content Management Platform
Table of Contents
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Drupal - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Drupal overview
Based on 453 verified user reviews
What is Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
What do users say about Drupal pricing?
Some reviewers appreciate that Drupal is open source and free, which they say provides strong value for budget-conscious users. However, some users report that paid plugins, specialized development, and ongoing maintenance can make it expensive.
Starting price
Alternatives
with better value for money
Pros & Cons
Content Management
Website Management
Website Creation
Limitations
Recurring technical glitches
Steep learning curve for beginners
Drupal’s user interface
Drupal review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
3.5
Customer support
3.9
Reviews sentiment
What do users say about Drupal?
Users say Drupal offers powerful flexibility, robust security, and advanced content management, making it ideal for building complex, scalable websites. They appreciate its modular architecture, strong access control, and the ability to customize sites for diverse needs, supported by a large, active community and extensive library of modules and themes.
Reviewers indicate Drupal has a steep learning curve and requires technical expertise, especially for beginners or non-developers. They find setup and customization challenging compared to other CMS platforms, and note that finding quality themes or managing updates can be difficult without developer support.
Select to learn more
Who uses Drupal?
Based on 453 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Drupal's key features
Most critical features, based on insights from Drupal users:
All Drupal features
Features rating:
Drupal alternatives
Drupal
Starting from
Free
Revver
Starting from
25
/user
Per month
Google Drive
Starting from
7
/user
Per month
WordPress
Starting from
9
Per month
Drupal pricing
Starting from
Free
User opinions about Drupal price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Drupal's price and value, mention it in a positive light.
Some reviewers appreciate that Drupal is open source and free to use, allowing them to implement feature-rich websites without software licensing costs. They say it offers strong value for those on a budget and highlight the extensive range of free modules. Some users report that while the core platform is free, premium plugins and development expertise can add to the cost. Reviewers indicate that ongoing maintenance, complex upgrades, and the need for specialized developers can make Drupal less cost-effective for simple sites or organizations with limited budgets. Some users find paid plugins and development services expensive.
, and
Drupal integrations (7)
Integrations rated by users
We looked at 453 user reviews to identify which products are mentioned as Drupal integrations and how users feel about them.
Integration rating: 3.7 (9)
“Send survey to my email lists and sync contacts.”
Digvijay S.
Founder
Integration rating: 3.7 (7)
“The amount of data provided from Analytics 360 is insane.”
Eric S.
CEO
Integration rating: 4.0 (4)
Integration rating: 4.0 (4)
Integration rating: 4.8 (4)
Integration rating: 5.0 (4)
Drupal customer support
What do users say about Drupal customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Drupal customer support.
Widespread user sentiment highlights Drupal's large, active community offering fast and reliable support for issues and questions.
Broad user base appreciates the wealth of documentation, forums, and online resources available for troubleshooting.
Frequently reported by users, community-driven support ensures quick answers and solutions, often within a business day.
Common user feedback notes the ease of finding expert help, training resources, and assistance from passionate contributors.
Support options
Training options
To see what individual users say about Drupal's customer support, check out the review snippets below.
“There is quite a large quantity of training resources available for new users and the community support solution is also great.”
Romaric S.
Web designer
“It is very popular in the web industry for its flexibility and robustness along with the community that supports the software.”
Augustin M.
CEO
Drupal FAQs
Q. What is Drupal used for?
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
Q. What level of support does Drupal offer?
Drupal offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
