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Drupal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source Content Management Platform
Table of Contents
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Drupal - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Drupal overview
What is Drupal?
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
Who uses Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
What do users say about Drupal pricing?
Reviewers appreciate that Drupal is open-source and free to use, and they value the extensive features and free training. Some users report that premium plugins and developer fees can be costly, impacting overall affordability.
Starting price
Alternatives
with better value for money
Pros & Cons
Complexity
Versatility
Community
Onboarding
Reliability
Navigation
Drupal’s user interface
Drupal pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
3.5
Customer support
3.9
Reviews sentiment
What do users say about Drupal?
Reviewers appreciate Drupal for its flexibility, scalability, and strong security, saying it supports complex, high-traffic websites and offers extensive customization through modules and themes. They report that its robust content management, advanced access control, and active open-source community make it suitable for enterprise and professional use, though it often requires technical expertise and developer involvement.
Users think Drupal has a steep learning curve, especially for beginners, and they find setup and customization challenging compared to other CMS platforms. They note that while community support is helpful, the abundance of modules and limited themes can make configuration and maintenance complex.
Select to learn more
Who uses Drupal?
Based on 453 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Drupal's key features
Most critical features, based on insights from Drupal users:
All Drupal features
Features rating:
Drupal awards
Drupal alternatives
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Free
Vitrium Security
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500
Square 9
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50
Per month
Flipsnack
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No pricing info
Drupal pricing
Starting from
Free
User opinions about Drupal price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Drupal's price and value, 62% mention it in a positive light.
Reviewers appreciate that Drupal is an open-source system, making it free to use and modify. They find value in the extensive feature set and the availability of free training resources. Users think it is an affordable CMS for building and maintaining websites. Some users report that while the core software is free, premium plugins and developer fees can be costly. Some reviewers feel that the high costs associated with hiring Drupal developers and maintaining the site can outweigh the benefits, especially for smaller organizations. They indicate that frequent updates and limited free plugin options can also impact cost-effectiveness.
, and
To see what individual users think of Drupal's cost and value, check out the review excerpts below.
Rachael S.
Clinical Marketing Manager
Jeremy K.
Owner
Drupal integrations (335)
Integrations rated by users
We looked at 453 user reviews to identify which products are mentioned as Drupal integrations and how users feel about them.
Integration rating: 3.6 (5)
Integration rating: 4.0 (3)
Integration rating: 4.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Drupal customer support
What do users say about Drupal customer support?
Customer support rating:
We analyzed 58 verified user reviews to identify positive and negative aspects of Drupal customer support.
Widely noted by reviewers, Drupal benefits from a massive, active community that provides quick help and answers to questions.
A fair number of users appreciate the wealth of documentation, forums, and online resources available for troubleshooting.
Multiple users highlight that community-driven support is responsive, often resolving issues within a business day.
A portion of users value the expertise and availability of developers in the community for personalized assistance.
Support options
Training options
To see what individual users say about Drupal's customer support, check out the review snippets below.
“Utilizing a content management system, Drupal easily keeps content up to date and displays it to any variety of devices; and as an open-source platform, Drupal enjoys immense support through an enthusiastic community of users.”
Bill L.
Programmer
“The customer support is quite impressive ad also they offer an advanced and more sophisticated functionality to enable create a very high end websites and also social networking pages.”
Nnoli K.
CEO
“I like that there is a strong community support system of developers and programmers for this content management system. When looking for a module to use for whatever function you need, it's best to use that developer community and check out the reviews.”
Bridget N.
Director of Marketing & Communications
Drupal FAQs
Drupal has the following pricing plans:
Pricing model: Free, Open Source
These products have better value for money
Q. Who are the typical users of Drupal?
Drupal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Drupal support?
Drupal supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Drupal offer an API?
Yes, Drupal has an API available for use.
Q. What other apps does Drupal integrate with?
Drupal integrates with the following applications:
Google Analytics 360, Smartling, Twitter/X, Meta for Business, Mailchimp, Instagram, Google Maps
Q. What level of support does Drupal offer?
Drupal offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
