getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Smartling Logo

AI translation that helps companies grow globally, faster.

Table of Contents

Smartling - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Smartling overview

What is Smartling?

Smartling is the AI Translation Platform that helps companies grow globally, faster.

Recognized as the #1 translation management system (TMS), #1 website translation tool, and leading localization services provider (LSP) by G2 users and CSA Research, Smartling is built on a simple belief: translation should be always-on AI infrastructure, not a project-based afterthought. With 12 billion words translated annually, Smartling delivers an average turnaround of 1.3 days—10x faster than traditional LSP approaches—while reducing cost per word by up to 60%.

What sets Smartling apart is its fully integrated TMS and language services on a single open platform. Smartling tests 70+ AI models monthly and auto-routes content to the best model for each use case—with built-in governance, audit trails, and quality controls that protect your brand at scale. Whether you need AI-only speed, AI + human post-editing, or full human translation, Smartling adapts to your quality and risk requirements.

Smartling's Global Delivery Network (GDN) enables companies to translate their entire website without touching a line of code. A proxy-based solution that sits between users and your site, GDN automatically detects, translates, and delivers localized content in real time—so you can go multilingual fast, regardless of your underlying tech stack.

Here's what makes Smartling stand out:

Translation done your way. The platform provides the software, integrations, and services necessary for a successful translation program—all in one place. Whether it's our TMS, expert linguists, or integration with top-tier AI and machine translation models, we help you build a translation approach tailored to your specific needs—with full flexibility to bring your own models, data, and linguists.

Work in the tools you already use. No more switching between screens—start, track, and complete translations within your preferred content platforms. Smartling offers 50+ integrations with popular CMS, commerce, and support tools, plus a customizable API for everything else.

Provable quality at every step. Smartling's LQA Agent delivers 98+ MQM scores with human-in-the-loop review and 96+ MQM fully automated—removing up to two-thirds of content from the human review pipeline without sacrificing accuracy. Every translation includes a full audit trail of models, versions, and human edits.

Smartling is trusted by hundreds of global brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, OpenAI, and Lyft.

Starting price


Alternatives

with better value for money

Smartling’s user interface

Ease of use rating:

Smartling reviews

Overall rating

3.4

/5

18

Positive reviews

47

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.47/10
Rating distribution

5

4

3

2

1

4

5

5

2

2

Who uses Smartling?

Based on 18 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Translation and Localization
Hospitality
Writing and Editing
Commercial Real Estate
Others

Use cases

Translation Management
Brand Management
Localization

Smartling's key features

Most critical features, based on insights from Smartling users:

Workflow management
Collaboration tools

All Smartling features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Notifications
Annotations
API
Approval process control
Assignment management
Billing & invoicing
Brand guidelines
Change management
Collaboration tools
Commenting/Notes
Communication management
Content delivery
Content management
Customizable user interface
Customization
Data import/export
Data security
Document management
Drag & drop
Feedback management
File management
For no-code development
For Software
For websites
Generative ai
Historical reporting
Language detection
Localization automation
Machine translation
Memory management
Multi-Language
Order management
Preview functionality
Price and cost calculations
Progress tracking
Projections
Project management
Project tracking
Project workflow
Prompt engineering
Quality assurance
Quality control
Quotes/Estimates
Real-Time analytics
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Resource management
Revision history
Search/Filter
Single sign on
Spell Check
Status tracking
String translation management
Style check
Tagging
Task management
Terminology management
Text review
Third-Party integrations
Translation Analytics
Translation management
Translation memory
Translator Database
User management
Version control
Visual analytics
Website integration
Workflow management

Smartling alternatives

Smartling logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lokalise logo
visit website

Starting from

144

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Crowdin logo
visit website

Starting from

59

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
XTM Cloud logo
visit website

Starting from

16500

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Smartling pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Smartling price and value

Value for money rating:

Smartling support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Videos
Live Online
Documentation

Smartling FAQs

Q. Who are the typical users of Smartling?

Smartling has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

These products have better value for money


Q. What level of support does Smartling offer?

Smartling offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories