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Drupal
5
204
4
171
3
67
2
5
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source Content Management Platform
Table of Contents
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Drupal - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Drupal overview
Based on 453 verified user reviews
What is Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
What do users say about Drupal pricing?
Some reviewers find Drupal’s open-source model and lack of licensing fees appealing, and users appreciate the free modules for building robust sites. However, some reviewers feel ongoing maintenance, paid plugins, and unclear roadmaps increase long-term costs.
Starting price
Alternatives
with better value for money
Pros & Cons
Website Management
Content Management
Security and Access Control
Bugs and Issues
Upgrade Path
Frequent technical glitches
Drupal’s user interface
Drupal pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
3.5
Customer support
3.9
Reviews sentiment
What do users say about Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
Select to learn more
Who uses Drupal?
Based on 453 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Drupal's key features
Most critical features, based on insights from Drupal users:
All Drupal features
Features rating:
Drupal alternatives
Drupal
Starting from
Free
Google Drive
Starting from
7
/user
Per month
WordPress
Starting from
9
Per month
Microsoft SharePoint
Starting from
5
/user
Per month
Drupal pricing
Starting from
Free
User opinions about Drupal price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Drupal's price and value, mention it in a positive light.
Some reviewers find Drupal’s open-source nature and lack of licensing fees appealing, especially for low-budget projects or organizations seeking a no-cost CMS with high flexibility and customization. Users appreciate the extensive free modules and the ability to implement robust sites without upfront software costs. However, some reviewers feel ongoing maintenance, frequent upgrades, and the need for specialized developers increase long-term expenses. Some users report that paid plugins and development resources can be costly, making Drupal less cost-effective for simple sites or teams without technical expertise. Reviewers indicate that investment decisions are complicated by unclear product roadmaps.
, and
Drupal integrations (7)
Integrations rated by users
We looked at 453 user reviews to identify which products are mentioned as Drupal integrations and how users feel about them.
Integration rating: 3.7 (9)
Integration rating: 3.7 (7)
“To know, how many people actually visited my website, and how are my Google ads performing.”
Muskan S.
Fouder
Integration rating: 4.0 (4)
Integration rating: 4.0 (4)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”
Shelby D.
Digital Marketing Specialist
Integration rating: 4.8 (4)
Integration rating: 5.0 (4)
“When using a route, I simply select the navigate button next to the destination name, and it automatically brings up Google maps and brings me right to where I need to go.”
Geoffrey S.
Owner
Drupal customer support
What do users say about Drupal customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Drupal customer support.
The majority of users highlight Drupal's large, active community as a major source of fast and reliable support.
A significant portion of users find it easy to get answers to questions and solutions to problems through forums and community channels.
Broad user base appreciates the wealth of documentation, resources, and training materials available for troubleshooting.
Widespread user sentiment notes that the supportive community is invaluable for both new and advanced users needing assistance.
Support options
Training options
To see what individual users say about Drupal's customer support, check out the review snippets below.
“There is quite a large quantity of training resources available for new users and the community support solution is also great.”
Romaric S.
Web designer
“The supportive community has been invaluable, providing assistance, updates, and a wealth of knowledge”
Yudy A.
Frontend Engineer
